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All reviews rossio square zen floor great location free welcome drink rua augusta toilet paper overlooking the square nespresso machine first floor central location rooms are small the heart of the city pastries breakfast buffet would highly recommend this hotel street noise loved this hotel
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Reviewed January 3, 2018

I quite liked this hotel, but cannot rate it higher than average because it pales in comparison to upscale hotels. The room was rather small and the shower stall was tight, which is not untypical of hotels in Europe, but it made for a tight and narrow room experience. (I'm quite thin and still found the shower stall to be on the small side). However, tt was comfortable and the location is very convenient to the metro, Praça Rossio (Rossio Plaza), and Praça da Figueira (Figueira Plaza), which is the start point for many hop-on, hop-off tour buses. The staff were excellent, very friendly, and could not have been more helpful. I did not eat there, but I did avail of the adult beverage that was provided for free upon check-in. The upstairs bar was pretty cool and the bartender offered up some good suggestions. This is a good hotel overall but it lacks a bit in value for money, even with a travel industry discount.

Date of stay: May 2017
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Eitleoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente at Internacional Design Hotel, responded to this reviewResponded January 25, 2018

Dear Guest,

At our hotel, we were all flattered to receive your opinion about the stay you had with us last May. Our location is one of our strengths and it makes the International Design Hotel a choice to take into consideration around city centre from guests all over the world.

As we are located in a historical area and in a building that has been restored for the purpose of accommodation, we try to provide the maximum comfort in every corner.

Hope to see you soon in Lisbon and to have you enjoying our spaces.

Kind regards,
Liliana Conde | General Manager

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Reviewed January 2, 2018 via mobile

Excellent location. Very friendly, helpful staff. Room superb with double aspect view over the square. Even had lovely view from the bath! Great choice of food at breakfast although when we were there, it was a bit chaotic trying to find cutlery, plates etc

Date of stay: November 2016
Trip type: Travelled as a couple
Thank nicodo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente at Internacional Design Hotel, responded to this reviewResponded January 25, 2018


Dear Guest,

We are so glad to receive your opinion about our hotel and we like to thank you the time spent doing such a good review. We work every day to provide the best and most personalized service to each of our guests and stand out as a four star hotel in a city increasingly chosen by tourists from all over the world.

We will take into consideration your opinion about breakfast and it is important to have your perspective in order to improve all the components in our hotel. Our privileged location in the center of Lisbon makes us a hotel accessible to all and with a beautiful view on one of the busy streets of the city.

We look forward to your visit in the near future.

Kind regards,

Liliana Conde | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2017

We had a lovely corner room overlooking Rossio Square, always full of life. The hotel is quite small with a great restaurant/cafe on the second level. Decor is trendy/quirky and fun. Good old town location, five minutes from the Elvador de Santa Justa. Parking is available in the nearby municipal parking garage which is far cheaper than hotel parking. The only drawback is the difficulty of reaching a hotel in a pedestrian zone - think dragging bags to the hotel. However, would gladly go back next time we .are in Lisbon. Staff were both friendly and helpful

Room tip: Corner rooms are great
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank curly000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente at Internacional Design Hotel, responded to this reviewResponded January 25, 2018


Dear Guest,

In the name of Internacional Design Hotel team, we would like to thank you about your positive comment highlighting our best qualities: great location, comfort in all levels and personalized service in every corner of the hotel. It is very important to us to have your feedback.

Actually, Lisbon is very requested during all year and we are known for crowded streets, mostly around the hotel. We are delighted to welcome you the next time and wish you a good 2018.

Kind regards,
Liliana Conde | General Manager

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Reviewed December 26, 2017

A charming boutique hotel located in Rossio Square, right in the center of things, the location is perfect!
Breakfast is very good, the whole hotel is nicely decorated.
The team is very friendly and helpful, and thanks to Frederico for his generous help.
We had a great time! highly recommend!!!
Thanks,
Liraz and Evgeny from Israel

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank zaretski2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente at Internacional Design Hotel, responded to this reviewResponded December 27, 2017

Dear Guest

Your review brightened our day. My team and I were so happy to know that you had a wonderful stay in Lisbon with us and have appreciated: our location, our decoration our breakfast and our service.
We really hope to see you soon again at Internacional Design Hotel.
Thank you again for having chosen our hotel, we will be so pleased to serve you in the future.
Kind Regards,

Liliana Conde
General Manager

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Reviewed December 24, 2017

The International Design Hotel has everything you'd want in a 4 star hotel. The decor is smart and cheeky. This isn't your uncle's stuffy business hotel, the design team focused on fun. Pay attention to the artwork and the little quotations painted on the walls, many of the pieces are quite funny in subtle ways. Attention to detail is everywhere apparent.

The location is perfect, in the historic Baixa neighborhood on a lovely plaza mere steps from the Rossio Green Line subway stop. It's a five minute walk to the Alfama, a block away from the main shopping streets, a five minute walk to the Sao Jorge Castle, and just a couple of blocks to the waterfront. One of the best pastry shops in the country is right next door. Try to book a room with a view of the plaza; the views are worth it.

What really makes this hotel stand out isn't the location or the decor, it's the staff. They enjoy what they do, they are very personable, and they make you feel at home. My wife and I have travelled to over 20 countries and we'd rank this staff as the finest, friendliest, nicest we've ever encountered. The front desk crew was very helpful in selecting excellent restaurants and booking reservations for us each night--somewhat tricky since we visited just before Christmas (when many restaurants close for the holiday week). Reservations are key, too, as many restaurants book up very early in the day. They patiently helped us secure our train tickets to Porto and Coimbra--getting prepaid, preprinted tickets from the railways website is not an easy task if you don't read Portuguese. They held a small bag of souvenirs we'd accidentally left in our room upon check out, so that we could pop in and rescue them days later on our way to the airport at the end of our trip. The bartender provided friendly banter and nightly lessons on in the mysteries of the various varieties of port.

We don't remember all their names, but each and every member of the staff really was deserving of high praise; all speak flawless English, and we heard different members of the team conversing easily with guests in French and German and Spanish as well.

We didn't eat a full meal in the hotel restaurant, but the desserts we did sample one night at the bar were worthy of the glowing reviews we'd read about the restaurant before we booked the hotel. It's a confident property. Most hotels will push you to eat at THEIR restaurant when you ask for reservations. That wasn't the case here. The staff asked what we wanted to eat, what neighborhoods would work, and offered well informed suggestions.

In room wifi was sprightly--wifi access in Portugal can be slow and sporadic, so if you care about solid Internet access, it's another selling point.

Room tip: Book an exterior room; views of the plaza are worth it.
Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank luv_big_cities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Gerente at Internacional Design Hotel, responded to this reviewResponded December 26, 2017

Dear Guest,

Dear Guest,

My staff and I were delighted to read your review and comments on our hotel and service: our big aim is guest's satisfaction and we were so happy to know that you had a wonderful experience in Lisbon with us.
Our location is unique as we are in the old city center of Baixa and our old building and each floor with a theme makes our hotel very different from the rest in Lisbon. Our restaurant also is strong point in our offer to the guest.
For all these reasons we hope to see you soon here at Internacional Design Hotel and give us the pleasure to welcome you again.
Thank you again.
Kind regards,

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