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All reviews conference center de abril bridge opera hotel lx factory tejo river belem tower the hotel is conveniently located jeronimos monastery hot and cold items trams and buses clean hotel city centre business trip easy access breakfast buffet is quiet room beds were comfortable
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Reviewed October 29, 2018 via mobile

Stayed over for 3 nights whilst attending a conference. Very convenient as the conference center was a walking distance from the Hotel. Smart, clean hotel with an indoor pool and a small gym which was a bonus. Good location.

Stayed: September 2018, travelled on business
Thank Priya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2018

Being in Lisbon for 3 weeks for work, I was a bit worried by several bad reviews. The experience though was really positive. My room was clean, I had no problems with noise and I did not tire of the breakfast buffet (only regretted the low quality of the orange juice). For people attending a conference in the centre this is certainly the best option. For tourist as well the hotel is conveniently located : outside the (over) crowded city centre, yet close enough, amply served by busses and trams, but I even walked to the city. Too bad we arrived “home” too late to be able to go swimming in the pool. But that looked a bit small anyway.

  • Stayed: August 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank sinjoorAntwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 12, 2018

We were only here for one night, but it was very enjoyable and we'd return in a flash. The hotel is situated almost under the 25 de Abril bridge on the Tagus River. Our room had a good view of both the bridge, yacht harbor and sailboat racing on the river. The hotel has an excellent dining room with fine food and service including authentic Portuguese tapas. After dinner in the lobby/lounge we were treated to an hour or so of arias performed by some very professional young opera singers. Our travel agent picked the hotel, so we really didn't know what to expect but were pleasantly surprised!

Stayed: September 2018
Thank wahlstreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Assistente de Direcção at Vila Gale Opera, responded to this reviewResponded October 21, 2018

Dear Guest,

We want to thank you for staying with us recently and for taking your time to share your review with us.

Its always of great pleasure to receive such a good feedback from our guests and to see that we were able to offer you a pleasant and confortable stay with us.

Indeed over the weekends we offer sessions of Ópera to our guests in our main lobby which we believe to be of great quality.

We hope we will be able to welcome you back one again and please feel free to advise if you need any further assistance.

Sincerely yours,

Ricardo Albino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2018

This is regarding my extremely disappointing experience at Vila Gale in Lisbon. For a 4 star hotel there is a certain standard that is expected. The food was terrible !
As for the room …. Absolutely shabby ! The floor was unstable , the doors were old and rusty. The bath tub was YELLOW! No air-conditioning in the hallway and in the room it was not very inefficient.
The bathroom door would not open fully and was all rusty and eaten up. Contrary to how it is advertised it is NOT an Exclusive 4-STAR hotel because there were masses of people waiting all the time to be shuttled across to various places/tours. It is not a place to stay if you want a romantic getaway or a upmarket stay in Lisbon.
I definitely DO NO RECOMMEND this place to anyone even if you have nowhere to stay…. I am sure a hostel or even any low budget accommodation is better than this awful hotel.

  • Stayed: September 2018, travelled as a couple
    • Rooms
Thank georgeshamieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 28, 2018 via mobile

I went there to just 1 night and my sleep was good. Room clean and tidy, nice building in a logistically good position. There is a restaurant next to the lobby that offers a buffet dinner for 25€, nice and complete. Good breakfast, staff nice...

Stayed: September 2018, travelled on business
Thank Fabrizio Xjo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Assistant manager at Vila Gale Opera, responded to this reviewResponded September 29, 2018

Dear Mr Fabrizio Xjo B,

We would like to thank you for choosing to stay at Vila Galé Ópera and for taking your time to share your review with us, which is greatly appreciated.

We are delighted to see that you had such a pleasant and confortable stay with us being able to make the best of our services and facilities.

We hope you will be able to visit us again soon and please feel free to advise if we can be of further assistance.

Sincerely yours,

Ricardo Albino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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