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“february 2012” 4 of 5 bubbles
Review of Melia Madeira Mare Resort & Spa

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Melia Madeira Mare Resort & Spa
Ranked #23 of 87 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
Warszawa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“february 2012”
4 of 5 bubbles Reviewed 17 February 2012

+ hotel ok, brand new;
+ room spacious and comfortable;
+ breakfast good with variaty of options;
+ free of charge parking place in a hotel (important when you want to rent a car)

- rooms on the street side are noisy and you have to close balcony doors after going sleep.
- the staff is not the friendliest one in the world (German pensioners are usually better served than young couples...)
- disgusting coffee at the breakfast (you can order better one but you have to ask staff for it)
- small and shallow, it is not possible to swim in it.
- dinner buffet very expensive if you do not have it included in your stay (34 EUR per person drinks included)

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Marcin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, 4 March 2012
Thank you for taking the time to post your review on Tripadvisor.

It is valuable feedback such as yours that allows us to continuously enhance and improve our service delivery.

We apologize for the service inconsistency you experienced during your recent stay with us. This is definitely not our standard and same is being addressed.

We trust this has not deterred you from returning to our lovely island and to our Resort and hope to welcome you back sometime in the near future.

With kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (335)
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English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2012

My husband and I have just spent a week at this hotel, bed, breakfast and evening meal. The hotel is superb, food was delicious, enormous choice at the buffet breakfast from beautifully prepared fresh fruit to full english and everything inbetween! The evening meals, also buffet style again were delicious and with lots of choice. The staff could not have been more helpful or friendly and our room was spacious with writing desk and seating area. We would definitely go back to this hotel.

Room Tip: As for a room overlooking the pool if you want a full sea view, our room was on the side of the hote...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, 4 March 2012
Thank you for taking the time to post your comments on Tripadvisor.

It is valuable feedback such as yours that allows us to continuously improve our services and facilities.
We're happy that we were able to deliver on your expectations and that you enjoyed your stay with us. Your positive feedback is an encouragement for all the staff and will ensure to pass on your kind remarks.
Thank you for your preference; we hope to welcome you back sometime in the near future !.
Kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 February 2012

we stayed here for our honeymoon and it was such a lovely experience.
the staff are lovely, the hotel is nice and clean and spacious. the spa and facilities are brilliant too.
as it was our honeymoon, they upgraded our room to a suite and we had a turn-down service and champagne and fresh fruit everyday, they go the extra mile.

the pool area is really nice and i think that this hotel is one of the nicest looking ones in Funchal.

food was top notch as well. i would definitely recommend this hotel to others! we will definitely go back

Room Tip: suites were lovely.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mr_LJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, 4 March 2012
We're delighted that you chose to spend your honeymoon with us at Meliã Madeira Mare and thank you for your preference.

Happy to hear that we were able to create a memorable experience for you both during this very special occasion of your lives; your kind comments are much appreciated and we take this opportunity to wish you both a lifetime of health and happiness!.

Looking forward to welcoming you back sometime soon.

With kind regards and best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
berkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

Our second stay at Melia Mare and could not fault the hotel in any way. Staff most helpful, very clean room & facilities and the best breakfast buffet we have enjoyed on the island. Brilliant sea views from the pool area & our side sea view room also enjoyed good sea views. Our room was very quiet when doors closed & we had no problems with any noise from the road. Free internet offered near reception & very good indoor swimming pool.
We will return

Room Tip: Worth paying extra for full seaview but side seaview rooms are still very good.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank staplesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, 4 March 2012
Firstly thank you kindly for your loyalty and many thanks too for taking time to post your comments on Tripadvisor.

We're happy to hear you enjoyed your second stay with us and that our services and facilities met with your expectations once more.

May I just make mention that we now also have free WI-FI internet access in all rooms too.
We look forward to welcoming you back soon.
With kind regards and Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South coast England
Level Contributor
127 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

One week stay at the beginning of February. A great deal with Hotelsbooked.com (i have no association with that company and have not used them before.) The Melia Madeira Mare is an excellent place to stay. The hotel is very modern, restful, with many sophisticated sculptures in public areas. I would particularly comment on the friendliness and helpfulness of the staff in all areas: the reception desk, restaurant and rooms.

The buffet restaurant is particularly impressive for breakfasts and dinner. Before arriving, I wondered whether 'in house' meals would become tedious for a whole week. But, due to the wide range of of the buffet, this was never an issue. The food at the Melia is exceptional.

I would have no hesitation about staying here again. Did I mention that the 'Yellow Bus' stops a few metres away? This is a great value way to travel between the hotels to the west of Funchal into the city, and back.

Room Tip: We had a room on the west side (sun in the evenings). East facing rooms (over the hotel pool, probab...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Silverhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, 4 March 2012
Many thanks for your positive feedback on Tripadvisor.

We're delighted that we were able to deliver on your expectations and that you enjoyed your stay in Madeira.

Your kind comments and feedback are an encouragement for us all.

I would like to thank you for staying with us and look forward to welcoming you back to Meliã Madeira Mare in the near future.

Kind regards and Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

We stayed on a high floor and had a great balcony with lots of room to relax. It felt very private and the view over the bay was stunning.

Food was the usual buffet - ok if you like that sort of thing but we tended to try and find something in town.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Executive at Melia Madeira Mare Resort & Spa, responded to this review, 10 February 2012
Many thanks for your kind comments and positive feedback on Tripadvisor. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We would like to inform you that aside from the Buffet Dinner, we do also have an a la Carte Menu available as an alternative. We hope to welcome you back sometime in the near future and thank you for your preference.
Kind regards and Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

We have just returned from a lovely holiday at this hotel, everything is of the standard expected of a 5* hotel in Madeira, the rooms were lovely, the indoor and outdoor pools were
great and the outdoor areas were very nice, loads of sunbeds and sitting out areas .

The only drawback with this hotel was the extortinate prices of the alcohol. We paid 15.50 Euros in the restaurant for a small bottle of Mateus Rose which was 4.40 Euros for the larger
size in the Supermarket across the road and also we paid 4.50 Euros for a bottle of water.
We visit Madeira about 5 times a year and always stay in 5* hotels so we know that drinks prices in these hotels are always expensive but in the Melia are really "over the top".

We visited the bar in the hotel on our first night and found a violinist playing to 3 people and on another night there was a saxophonist playing to not many more. I would like to suggest to the Management of this hotel that they bring down the prices of drinks in the bar by a couple of Euros and entice their guests to drink in their bar rather than go outside to find other bars for their evenings entertainment or retiring to their rooms with their own alcohol and watch TV which other guests we spoke to all seemed to be doing. Please drop the prices for a couple of weeks and see how it goes, you could be surprised!

We'll definitely stay here again but if the bar is still so dead we'll be relaxing with a drink elsewhere on the evening.

Room Tip: All rooms are good
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dot190748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience & Marketing Executive at Melia Madeira Mare Resort & Spa, responded to this review, 10 February 2012
Thank you kindly for posting your feedback on Tripadvisor and for your preference in our Resort. We're delighted to hear that you enjoyed your recent stay with us and appreciate your positive remarks. Your valuable comments assist us in enhancing on our service delivery. Regarding the alcohol prices, we would like to make mention that we have very recently had increases in IVA (value added tax); added to that are the costs incurred in the provision of daily evening live entertainment plus efficient bar service - with a view to creating a pleasant ambiance for all our guests. We do trust though that this will not dissuade you from returning and hope to welcome you back sometime in the very near future.
With kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Madeira Mare Resort & Spa

Property: Melia Madeira Mare Resort & Spa
Address: Lido - Rua de Leichlingen nos. 2-4, Funchal, Madeira 9000-003, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Funchal
#9 Business Hotel in Funchal
#17 Spa Hotel in Funchal
#20 Family Hotel in Funchal
#22 Romantic Hotel in Funchal
#23 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madeira Mare Resort & Spa 5*
Number of rooms: 220
Official Description (provided by the hotel):
The Melia Madeira is a modern and elegant five-star hotel with a contemporary design that will enhance the availability of quality accommodation options for both business and leisure travelers to Madeira Island. Overlooking the Atlantic Ocean and boasting magnificent sea views, the hotel is conveniently located a few meters of the sea, in close proximity to the small pebble beach, Gorgulho and offers direct access to the Oceanside promenade. The Resort offers free Wi-Fi in all rooms and public areas, an indoor and outdoor pool and a spa. Elegantly-furnished rooms offer a balcony and cable TV. Some rooms of Meliã Madeira Mare include scenic views of the Atlantic Ocean from the balcony. Many of the hotel’s rooms also have a sitting area.Guests can relax in the jacuzzi and sauna at Meliã Madeira Mare’s spa. Massage treatments and a steam bath are also offered.Free parking is available. Madeira International Airport is a 25-minute drive away. Meliã Madeira Mare is a 5-minute walk from the center of the city.Meliã Madeira Mare’s restaurant serves a breakfast buffet and themed buffets for dinner. A la Carte menu is also available. The hotel’s pool bar provides refreshing beverages and light snacks for lunch. ... more   less 
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Also Known As:
Melia Madeira Mare Resort And Spa
Melia Madeira Mare Hotel Funchal
Sol Melia Funchal
Melia Madeira Mare Resort & Spa Funchal, Portugal

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