We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (421)
Filter reviews
421 results
Traveller rating
51
123
147
53
47
Traveller type
Time of year
LanguageAll languages
More languages
51
123
147
53
47
Show reviews that mention
All reviewsshallow endcourtesy busindoor poolminutes walk from funchalwalking difficultiesgarden terracelocal busesfantastic holidayroom was spotlesswhole complexbars restaurantseach eveningcooked breakfaststar hoteldefinitely return to this hotelsmall kitchencleaned daily
Filter
Updating list...
31 - 36 of 421 reviews
Reviewed August 29, 2017

Dated hotel but had a nice feel. Room was comfortable but very small balcony and dated. Food was terrible. Breakfast was good though. Staff were very friendly. Good bus service into Funchal about ten mins away. Nice restaurants close by. Great for the money paid

Stayed: April 2017
1  Thank susan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisolHotels, Diretor de vendas at Dorisol Mimosa, responded to this reviewResponded August 30, 2017

Thank you for your review of our Hotel Mimosa. Our studio rooms are spacious, at 24 square meters and they all have balconies. Our chef tries hard to please many different nationalities, and everything is cooked fresh every day and there is plenty of choice. Our staff is very friendly and helpful. We hope to welcome you back on your next trip to Madeira!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2017 via mobile

I think this hotel has received unfair reviews. Generally you get what you pay for - this is not a 5 star hotel but you are not paying 5 star prices. First of all the staff could not be more friendly or helpful; such nice people. There are good facilities; tennis court, bar area, nice pool, plenty of sun beds and terrace. We had two rooms on the eighth floor that had nice balconies and small kitchen areas; the rooms were cleaned every day. The food was a major bone of contention with all the guests and here is our view; it was plentiful with a varied menu, not haut cuisine but hey come on let's be realistic. The breakfast was as you would expect anywhere and they put on nice snacks in the afternoon. We were there for one week and ate out twice just so we could have a curry and an Italian for a change, I think if future guest adopt a similar approach there will be no disappointments. Take my word for it this a good hotel and well worth the money.

Stayed: July 2017, travelled with family
1  Thank BBBBaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisolHotels, Diretor de vendas at Dorisol Mimosa, responded to this reviewResponded August 28, 2017

Thank you ever so much for such a nice review of our Hotel Mimosa! We are delighted to learn that you enjoyed your stay with us and hope to welcome you back on your next trip to our lovely island of Madeira.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2017 via mobile

After reading some reviews, we were wary of this hotel. However, it is not as bad as people make out!
Our room was ready as soon as we arrived and it was spotless. Only downside was no air con and noisy dogs!
Breakfast was great, with bacon eggs mushrooms beans etc, plus ham cheese lots of lovely fresh bread, cereal yoghurt and fruit. Plenty of fruit juices and coffee.
Lunch was OK, pasta, salads, fish and a meat dish and potato wedges or chips.
Dinner was taken in Europa restaurant which is located in the Estrelica (middle hotel ). There was always soup, salad, pasta, fish and meat. Choices were quite limited and could have been hotter, but the main issue was the heat in the restaurant. It was unbearable and did put us off going in. Also, there wasn't any child friendly foods so we ate out for dinner.
The outdoor pool was nice but the shallow end is 1.5m, which I thought was a bit too deep. The indoor pool was fab though as was the jacuzzi!
Entertainment was pretty low key, but I think that is the norm in Madeira. If you want karaoke and bustling British bars, you'd be better off in Benidorm.
The hotel is very clean and all the staff were friendly and helpful. There were a couple of grumpy ones but nothing that worried us!
Ice cream and toasties are available between 4pm and 6pm, but you need to ask for the ice cream, don't bother paying for those in the fridge, at €2, they're not really worth it.
Drinks were good, spirits although unbranded were strong and plentiful!
The Hill! Wow! It was steep, so be aware if you have mobility or breathing issues! ! Our 9 year old could sprint up it, but we trudged slowly far behind!
If going into Funchal, the bus is €1.95 per person, but a taxi is only a few cents more and reception will happily call one for you, plus they drop you at the door on the way back! Bonus - no Hill climb!
We only found one bureau de change, which is located next to the church in Funchal, so be aware if you plan on taking English money as the hotel won't change it.
All in all, we had a great time at Dorisol Mimosa and came home with great memories.

Stayed: August 2017, travelled with family
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisolHotels, Diretor de vendas at Dorisol Mimosa, responded to this reviewResponded August 28, 2017

Thank you ever so much for such a nice review of our Hotel Mimosa! We are delighted to learn that you enjoyed your stay with us and hope to welcome you back on your next trip to our lovely island of Madeira.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2017

Nice welcome but our room was not ready already after flight delay and my wife was very tired need sleep..we went had dinner up in pool Terrance we found salad which was ok for dinner but it was the same for 2weeks .finally the room was ready given our keys and wasn't told we were told what hotel going around in circles ,no help what so ever .get to our room 3single beds 1970 furniture,leaking toilet and so called shower.
The meals were just the same with rice and salade again .cakes were lovely
The staff some were friendly not that barman with a bald head,having arguments with other staff,should never be working with the public.slams drinks down and gruts
Hotel needs vamp up and needs to be cleaner.better beds .i left cups on the table in morning where we didn't use the kitchen found them in the sink
Going back too Madeira not dorisol

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisolHotels, Diretor de vendas at Dorisol Mimosa, responded to this reviewResponded August 28, 2017

We are very sorry not to have met your expectations! We are a good 3 star hotel with spacious studio rooms with balconies, and our chef tries hard to please many different nationalities. We offer very good value for money. We deeply regret having disappointed you and promise to take your comments to heart and do our best to improve where we are lacking.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2017

Hotel dated...food very poor, overlcooked bland and repetative. Rooms basic which is ok, however, I found cleaning was poor, all the maid did was replace towels, but only if you put them in the bath forcing them to be changed. Sheets only changed once in 5 days, no cups saucers washed. Bathrooms terrible, shower fell off wall, toilet flush broke and constantly kept filling all night which drove us mad. No entertainment to speak of and mostly in French when it did happen!!! Hotel overrun by the French who where even. Ore rude and obnoxious than ever!!! There was no atmosphere, no music around pool, which was incidentally freezing. 2 lifts that accommodated only 4 people at a time, serving 11 floors, every time I got in I prayed it wouldn't break down. Situated on a massively steep hills of every time you went to restaurant you nearly went into heart failure on the way back up. The only saving grace was the staff we fairly friendly on the whole. Incidentally the TUI representation was abismal he needs replacing, only saw him once at meet and greet in second day, full of crap and useless. Think twice about booking peeps it's really not an enjoyable stay on the whole, however Madeira is absolutely beautiful, this place lets it down.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank susie40233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisolHotels, Diretor de vendas at Dorisol Mimosa, responded to this reviewResponded August 28, 2017

We are very sorry not to have met your expectations! We are a good 3 star hotel with spacious studio rooms with balconies, and our chef tries hard to please many different nationalities. We offer very good value for money. We deeply regret having disappointed you and promise to take your comments to heart and do our best to improve where we are lacking.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews