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“This was our fifth visit and it still lived up to our expectations”
Review of The Residence

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The Residence
Ranked #6 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 19 March 2011

It is difficult to find fault with this resort. The Hotel complex is first rate complimented by gardens that can simply be described as beautiful. All the staff , from managerial level down to maids are friendly, helpful and cheerful. We look forward to coming back here every year for 3 weeks over February and March to escape the miserable UK winters and would not hesitate to recommend the companies within the Porto Bay group to anyone.

  • Stayed: March 2011, travelled as a couple
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Thank rogdorall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 26 April 2011

Hello,

Just a short note to thank you for your comments and really hope to meet you on your 7th stay at The Residence.
With warm regards
Muito Obrigado,
Antonio Pais

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671 - 677 of 847 reviews

Reviewed 15 March 2011

We love Maderia and have stayed in various hotels and this for us is far the best we have stayed in the residence and also in the hotel both very good its a good location to walk into Funchal we do this on a daliy basis we ahve been now 6 times and will be back in August 2012 carnt wait

  • Stayed: October 2010, travelled as a couple
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Thank fisher013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 6 May 2011

Just to thank you for your post on tripadvisor and let you know that it will be a pleasure to welcome you in 2012.

With warm regards,
Muito Obrigado

Antonio Pais

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Reviewed 9 March 2011

Sleep quality vastly improved with the new 'Toppers' on the beds. It feels like coming home each time we arrive, since 2005 we are meeting the same staff, from bar to housekeeping, its like a big family. Thankyou all again for a fantastic holiday.

  • Stayed: March 2011, travelled with friends
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Thank MadeiramadKath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 11 March 2011

Dear Sirs,

It is good to know that you have experienced another enjoyable stay at The Residence and thank you very much for the comments posted on TripAdvisor.

With warm regards,

Muito Obrigado

Antonio Pais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2011

Set in beautiful gardens looking straight out over the Atlantic.
There are 3 x swimming pools to choose from and different bars and restuarants dependent on your mood or preference.
Regular hotel buses are available to take you into Funchal but it is a pleasant 30 minutes walk down the hill past Reids Hotel.
We have been enjoying visits to Madeira for 25 years and find this location the best. We have returned to The Residence for 7 years within the shared ownership scheme but would also recommend the Porto Bay and Eden Mar Hotels on the shared site. The shared facilities and friendly, well trained staff all make for a very nice time away from home. Our home from home!

  • Stayed: February 2011, travelled as a couple
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Thank trinity_cottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 11 March 2011

Thank you for sharing your thoughts about The Residence on TripAdvisor.
I must say that Madeira tourism industry is thankful to all the ones who year after year keep visiting the island. In your case a quarter of a century!
Muito Obrigado.

Hope to see you around for the next 25 years.. at least!

With warm regards,

Antonio Pais

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Reviewed 22 February 2011

Having visited Madeira before and fallen in love with it; my sister andI together with our husbands, brought a weeks time share at The Residence 3 years ago. It's beautiful. We have a 2 bedroomed apartment with it's own patio within a garden. 2 bathrooms, larg e lounge and kitchen with dishwasher. The complex is lovely with lush gardens ,large indoorpool and several outdoor. Good range of bars,eateries etc in hotel complex (and you can use Eden Mar as well) happy hour 5-6pm. The pancakes at Dole Lima 2coffee bar" are"to die for". Good supermarkets, pizza places close by if catering for yourself and the hotels are surrounded by huge amount of inexpensive places to dine. Hotel runs free bus into Funchal centre& back several timesa day.
Recommend trips going on trips round Island ( Porto mare did great one to Sugar cane factory, though we use "Strawberry World" a lot as very reasonable prices) and concerts at the English Church. Lovely can't wait until next years Maderian holiday.

  • Stayed: February 2011, travelled with family
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Thank 32paws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 11 March 2011

Dear Sirs,

Many thanks for the time you spent with us at the Vila Porto Mare and also thank you for sharing your holiday experience on TripAdvisor.

It is rewarding to know that you had a good time in Madeira. We are a small island but with so many different things to do see and taste!

Muito Obrigado,

Best regards

Antonio Pais

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Reviewed 18 February 2011

Facilities,restaurants,bars(bit pricey),staff,etc. are excellent .Courtesy coach to/from Funchal a few times per day.Selection of TV channels for UK visitors could be improved.All staff including management levels very friendly,helpful & obliging.Rooms can get a bit cool in Winter days/nights and an electric heater is required.O

  • Stayed: January 2011, travelled as a couple
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Thank tavool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 20 February 2011

Dea Sirs,
We are really happy to know that you have enjoyed another stay in the Residence and thank you for sharing it with the vast audienc of TripAdvisor.
We will give proper attention to the TV channels options and we will try to improve it.

With warm regards,

Muito obrigado

Antonio Pais

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Reviewed 17 February 2011

Once again the staff at the Residence took brilliant care of us. The kitchen with sea view is a great bonus, as we eat most of our meals in the apartment. The Porto Mare garden has really matured well and the plants are carefully labelled. The restaurant Basilico, attached to the complex was our favourite spot for eating out. We had lovely swims in the indoor/outdoor pool, and enjoyed several of the entertainment events, as well as the free bus service into the town centre. Walks along the cliff promenade to the Magic Cafe and its garden are not to be missed.

  • Stayed: January 2011, travelled as a couple
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Thank greytrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 20 February 2011
Google Translation

Thank you for the comments about your holiday experience at The Residence.
It pleases us to know that you have profited from our gardens, restaurants and other facilities. Muito Obrigado.
Hope to see you in a near future.

Best regards
Antonio Pais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Residence

Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
Price Range: $192 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal, Portugal

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