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Reviewed November 9, 2018

The breakfast is great. The staff is knowledgeable, considerate and helpful. Six of us in three modern family garden rooms. it is a lovely quiet location. It is a little over a mile walk down to the cathedral district. Taxis are readily available for return up to hotel. A block up there are restaurants and a great bakery.

Room tip: The garden rooms have only a few steps and staff carried ou luggage.
Date of stay: November 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasteloSantaCatarina, Gestor de Relações Públicas at Castelo de Santa Catarina, responded to this reviewResponded November 16, 2018

Dear guest, we have registered and taken in consideration your positive review regarding our establishment. We are very glad and proud to see all the effort that Castelo Santa Catarina’s staff has put together being appreciated. It serves, indeed, as an encouragement to keep improving and make your next stay with us a lot better. Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2018

I really like to find unique places to stay and this is near the top of the list. I have read some of the negative reviews and am sorry they had such a time. We on the other hand had a wonderful stay. We had a modern room with only a few stairs to it but be warned that the tower rooms have no elevator and my sister in law would have had to carry luggage up 4 flights but the desk person did it for her since they notified in advance in Portuguese rather than English. The room had an amazing view of Porto and was old elegance in style. The breakfast area was like eating in a museum. The breakfast was great and we would highly recommend a stay here.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank mfctennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasteloSantaCatarina, Gestor de Relações Públicas at Castelo de Santa Catarina, responded to this reviewResponded November 8, 2018

Dear guest, we have registered and taken in consideration your positive review regarding our establishment. We are very glad and proud to see all the effort that Castelo Santa Catarina’s staff has put together being appreciated. It serves, indeed, as an encouragement to keep improving and make your next stay with us a lot better. Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

We started walking the El Camino in Porto so Castelo Santa Catarina was our first stay on a 14 day hike. The hotel is an old castle and is very charming. The rooms are furnished elegantly, complete with chandeliers. There was a hot and cold buffet breakfast in a beautiful dining room with ornate furnishings. The hotel is filled with many unique art pieces and has beautiful grounds. Our main complaint is that when we made a collect call to our bank in Canada we were charged 40 euros when we checked out. We were shocked and explained that our call was collect. We were told this is standard pricing for any calls made in the hotel.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank soaringraven2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2018 via mobile

The hotel is suitated inside an old casle.
Most of the rooms were modernly build . Big rooms and modern. Breakfast was served in the castle first gloor. Very interedting buildi g. Breakfast was good. Staff very helpful

Date of stay: October 2018
Trip type: Travelled as a couple
Thank rutih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 27, 2018 via mobile

We recently stayed in Castelo for 3 lovely days. There was an mix-up with our booking, that we learnt about upon arrival, but the Castelo team did everything to accommodate us in the best way possible, so there are absolutely no hard feelings, on the contrary - we are very grateful for their hospitality!
The hotel itself is very unique. A true gem in a rather good location. It is located a few minutes away from Marques metro station (yellow line). Easy access to/from the airport (taxis were on strike during our visit); takes approx 40 min with a change at Trindad, but reserve an extra 20-25 min, as the trains to the airport are not that frequent. We also used uber while moving around the city; works perfectly fine and is rather cheap. Rua Santa Catarina is a very busy street, but the hotel is located up the hill, that part is very quite.
The rooms are spotlessly clean and the ones in the modern building are very spacious. Good quality of towels and sheets, nice toiletries. The staff is lovely, very smiley, friendly and helpful.
We did enjoy the daily breakfast, especially a nice selection of fresh fruit. The breakfast room is very special! So is the whole territory, very beautiful and immaculate. If Castelo had an outdoor swimming pool, I would give it 6 stars!
We were genuinely happy with our stay. Thank you!

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Ato-81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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