The place looks like a castle. It is as advertised. Super cool interior especially in the royal suite. A truly one of a kind experience. However, two things would prevent me from returning if I am back in Porto. 1) The breakfast is mediocre. I had breakfast at multiple places on my 10 day trip through Portugal, and this one just felt like they weren't trying. Additionally I showed up 15 minutes before the end of breakfast and I saw staff taking food for themselves even though I, a guest, had not even had the opportunity to eat. 2) I had a deep scratch on my car from another guest in the parking lot. I paid for 2 nights of parking. This is not FREE parking. They have cameras that are literally looking at my car at all hours. They could not help me find the culprit and refused to take any responsibility. They wouldn't even refund the two nights of parking. They said the videos are only live feed so too bad. And if it happened at night when no one is watching that closely, they wouldn't have even seen it. A better hotel would have done a lot more about the situation than this one. Truly disappointed.More
- Free Wifi










