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“Good location but poor quality of services”
Review of Rio Hotel

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Rio Hotel
Ranked #267 of 325 Hotels in Athens
Zurich, Switzerland
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good location but poor quality of services”
Reviewed 28 March 2012

Accessible and convenient location that is 5 minutes away from the metro station but unsafe neighborhood. Rooms are uncleaned when arrived. There were papers left in the drawer from the last user. Packing of soap was opened. Broken equipment in bathroom. Decent breakfast was served from 8-10am, but wasn't sure how long the breakfast tray has been prepared. Wrong information has been given when asked how to reach to certain destination. Wasted the whole morning because of that. Did not expect too much due to the low prices, but what had expected was the cleanliness of the room and it certainly did not meet the expectation.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabizrh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
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    78
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 November 2011

Trip advisor very rarely steers me wrong, but I would frankly rather stay in a hostel than this place. My friends and I have been traveling around Europe of our study abroad experience, so our standards really aren't that high. The minimum standard I expect from a hotel (especially) is cleanliness, which is where this place really fell short. Our beds were made the second day, however our bathroom wasn't cleaned and we weren't even given new toilet paper, so we ended up running out of toilet paper. Which I find ridiculous. The AC wasn't really working which was fine since it was decently cold outside, but would be difficult in the summer. The concierge (if you could call him that) had no map to give us, and the other man (who i believe is the one the rater below me called a smelly old man) was barely coherent and was openly smoking in the lobby. Additionally, the breakfast was small and we got yelled at for taking more than two hard boiled eggs each. If this had been a hostel I wouldn't have been surprised or disappointed, but since we paid more money in a country where people should be really concerned with good presentation and service, I have honestly never been so disappointed.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Athens hotels

Rostock, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2011

Wonderful location in the heart of Athens. From the moment we arrived we were welcomed by their friendly staff. The service was excellent; the facilities of the room were great. The rooms were nicely decorated, comfortable and very clean. The rooms as well as the hotel were well-designed and well-appointed. But we found large black ants in my bathroom. So scared. The staff had to spray them for us. One disadvantage only.

  • Stayed March 2011, travelled with family
    • Value
    • Cleanliness
Helpful?
3 Thank nutflush07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mykonos Town, Greece
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 September 2011

Grumpy smelly old man at the front desk was very unhelpful. The hotel was recommended as gay friendly but it was hardly friendly. Location was great though.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2011

Rented a family room for 4 nights Aug 2011. Accommodations were fine nothing fancy but functional. Had a room on top (3rd) floor. Air Conditioning was marginal first night, got back late on second day and was not working, staff moved us to a room that they said was working. Moved into room, assured that it was working just would take a while to cool down. Never did. Hottest night in my life and I have camped in 100 Degree heat. Next morning, staff said this happens in hot weather and entire system was down but would be repaired. Gave them one more chance. Got back late on day 3 and our room was nice and cool. I was a bit suspect because another guest on the other side of floor asked whether we had AC because they still did not. Our's quit in the middle of the night. That was it, checked out and went to hotel up the street.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 24 July 2011

Great location near a metro, walking distance to restaurants etc. Nice clean rooms, with up to four beds. Very helpful and kindly staff! Only minus was the breakfast, very simple We would recommend the hotel to buy a toaster to improve......But still would highly recommend this hotel!.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank expatDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miami,frorida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 July 2011

Overall, our stay at Rio Athens was satisfactory. Followed others' reviews to select Rio Athens and was thoroughly pleased with the results. The hotel it’s 2 minutes walk from the metro station “Metaxourghio”, for easy travelling. The best part about the service were the staff who helped to plan my sightseeing route and who highlighted items on my map, gave me tips and ferry tickets to the Greek islands. The room was comfortable & clean. The breakfast had a reasonable selection, enough to start the day & the coffee was good. There was also bar and restaurant downstairs serving Greek and Italian dishes at the beautiful terrace outside from the hotel. All in all a fantastic place to stay and we have already booked again for Christmas!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank nickinels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rio Hotel

Property: Rio Hotel
Address: 13 Odysseos Street | Karaiskaki Square, Athens 10436, Greece
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #267 of 325 Hotels in Athens
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rio Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Conveniently located on the quiet pedestrian street of Κaraiskaki Square, this hotel is next to Metaxourghio Metro Station and the railway station. The multilingual staff are available 24 hours each day.Housed in a fully air-conditioned restored neoclassical building, the guest rooms include minibar, satellite TV and private bathroom with hairdryer. Complimentary ouzo is offered to all guests upon arrival.The Bar-Restaurant on the ground floor provides the ideal place in which to relax enjoying refreshments, food and pleasant music. It serves many kinds of drinks and Greek specialities until well after midnight.Hotel Rio Athens enjoys a strategic location just 1km from Syntagma Square, 15km from the port of Piraeus and 35km from the Eleftherios Venizelos International Airport. Wireless Internet Hotspot is available in all areas and is free of charge. ... more   less 
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Also Known As:
Rio Hotel Athens

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