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“Beautiful, delightful but expensive” 3 of 5 bubbles
Review of Blue Palace, a Luxury Collection Resort & Spa, Crete

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Blue Palace, a Luxury Collection Resort & Spa, Crete
Ranked #5 of 36 Hotels in Elounda
Certificate of Excellence
London, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Beautiful, delightful but expensive”
3 of 5 bubbles Reviewed 30 January 2012

I am torn: one the one hand this hotel and resort is undoubtedly gorgeous - fabulous views, great facilities and a lovely setting; on the other hand the expense was daunting. The hotel itself is expensive, but having got there we were appalled to find that everything was so costly - the food, the wine, a massage and so on - everything 'extra' was exorbitant and we ended up not eating at the hotel at all. What is more, the quality of the food was very average. Presumably they think that if people can afford to stay there, they will be able to afford expensive dining.
Luckily it is possible to eat quite well at the villages nearby.

Room Tip: Rooms away from the central complex were better, especially further up the hill - certainly worth th...
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  • Stayed July 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotiris1, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 4 March 2012
Dear Guests,

Thank you for posting your feedback from your visit with us.
My most sincere thanks for your excellent comments about the Blue Palace! I am sorry to hear that our pricing policy did not meet your expectations as it is in line with other hotels of the same standard in the area and under constant review with consideration given to the comments of our guests. As with any review about the hotel, we take all criticism as constructive and the opinions of our guests seriously so I really appreciate you expressing your opinion.

We look forward to welcoming you back in the future.

Sotiris Kremastiotis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (361)
Date | Rating
  • Czech first
  • Danish first
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  • French first
  • German first
  • Greek first
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English first
Wayne, NJ
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 7 January 2012

One of the most mesmerizing hotels I have ever seen. Amazing view of the island, crystal clear waters, your own private pool! What more can you ask for.

Great food and service, super romantic and ultra high class

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank technoelectra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotiris1, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 4 March 2012
Dear Guests,

We appreciate you taking the time to post such a positive and rewarding review about the Blue Palace. It’s always great to hear that our guests enjoy themselves during their travels.
I am very happy you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future.


Sotiris Kremastiotis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

This Resort is one of the most beautiful places we have ever been. We were lucky enough to book the Blue Palace Villa itself, which is a spectacular spacious private villa, so we may have had an exceptional experience. The villa has two floors, three bedrooms, as many baths, an amazing living room, dining room, kitchen, gardens, large private pool, and breathtaking views. The design is stone and wood in warm colors reminiscent of Ionian architecture. I don't know how the regular rooms or suites are from the inside but most seem to have lovely pools and the other guests seemed happy!

The views on Spinalonga island are amazing, and there is quite a lot to do within an hour or two drive away if you wish. But you can just stay at the spa, enjoy a message, a swim, water skiing... or just a good long walk along the coast... and have some Greek (mud) coffee at a cafe in a village along the way, with everything aglow in the afternoon sun... Our family stayed here for Passover holidays organized by "KNY Paris", which means we met a lot of friends, and friends of friends which gave this luxurious elegant place a fun family feel. In any case, I recommend this hotel for a long weekend of pampering any time of year.

Room Tip: Well, if you can afford it, book the Blue Palace Villa!
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  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chavief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotikre, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 5 March 2012
Dear Guest,

Thank you for your wonderful feedback after your stay at the Blue Palace. Your comments inspire us to continue offering our very best services when it comes to taking care of our guests.
We are looking forward to welcoming you back to Elounda in the near future.

Yours Sincerely

Sotiris Kremastiotis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 1 January 2012

honeymoon summer 2011.
First room not bad (no wow factor) but moved to a fantastic villa on periphery of resort (south eastern corner but at significant cost when we were told that is what we were supposed to be in originally as part of the honeymoon free upgrade but hey ho), very secluded, private pool and sun all day.
Although a road runs between the accommodation and the beach, it gave the chance to "watch life go bye" so personally quite happy.
We did eat out a number of times in local village (5min walk) as pricey in resort.
Main thing though was thoroughly enjoyed the break and bought booze in village when needed which was a 10th of price of room service/mini bar.

Restaurants were only above average to be honest and a very fishy theme which I was happy with but "significant other" less so

Would definitely go back but would would look for deals/offers to ensure in a villa as the rooms were good but not memorable.

Room Tip: south eastern villa a must if budget will allow, not overlooked by anyone, (yet you can look at ever...
See more room tips
  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Dougie1mill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotiris1, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 4 March 2012
Dear Guests,

Thank you very much for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future.
I hope that this did not deter from your overall enjoyment of your holiday and we look forward to welcoming you back in the future.

Yours sincerely

Sotiris Kremastiotis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 30 December 2011

The service was, the room with a private pool overlooking the most incredible ocean. And while I was there I was able to witness a "big fat Greek wedding" on the beach. Wow. Amazing. The food was excellent in all the restaurants.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JosieBoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotiris1, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 1 March 2012
Dear Guests,

Thank you for taking the time to leave your review.
We are pleased that you thoroughly enjoyed your stay with us, as this is what we want to achieve for all our guests.
Looking forward to welcoming you back to the Blue Palace.

Yours sincerely

Sotiris Kremastiotis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bayside, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 24 December 2011

This hotel is beautiful. The service was excellent. One of the nicest experience ever. We were upgraded to junior suite and it was a corner unit. We had a wonderful view with a very nice swimming pool but it was very windy and cold when we got there so we weren't able to use the pool. The food inside the hotel was a little bit on the high end side.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotikre, Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 5 March 2012
Dear Guest,

We would like to thank you for taking the time to write your review in Trip Advisor and give us your feedback on your experience. We were happy to hear that you overall had a nice time and enjoyed most of the hotel's facilities.
We truly hope to welcome you back to Blue Palace in the near future.

Yours Sincerely

Sotiris Kremastiotis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 November 2011

This is an excellent hotel with excellent service in an amazing location with breathtaking views of spinalonga island.

Room Tip: Private pools are not so "private" but really you dont need a private pool! Sea is excelen...
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BagSlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotiris1, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review, 17 November 2011
Dear Guests,

My most sincere thanks for the excellent comments about the Blue Palace. I am really happy that you thoroughly enjoyed your stay and I hope to have the chance of welcoming you again at our hotel.

Yours Sincerely,

Sotiris Kremastiotis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Palace, a Luxury Collection Resort & Spa, Crete

Property: Blue Palace, a Luxury Collection Resort & Spa, Crete
Address: | P.O. Box 38, Elounda, Crete 720 53, Greece
Phone Number:
Region: Greece > Crete > Lasithi Prefecture > Elounda
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Elounda
#2 Luxury Hotel in Elounda
#2 Top resorts Hotel in Elounda
#2 Spa Hotel in Elounda
#3 On the Beach Hotel in Elounda
#6 Family Hotel in Elounda
#9 Romantic Hotel in Elounda
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Blue Palace, a Luxury Collection Resort & Spa, Crete 5*
Number of rooms: 251
Official Description (provided by the hotel):
Escape to the wild beauty and unrivalled island style of a bohemian luxe resort with emblematic sea views, crystal clear waters, sparkling infinity pools, world class cuisine and bespoke services. All this combined with the resort's beach experience create a unique setting , where time seems to stand still. Blue Palace, a setting of wild grandeur. ... more   less 
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Also Known As:
Blue Palace Resort And Spa
Blue Palace Hotel Elounda
Blue Palace Resort & Spa
Blue Palace, a Luxury Collection Resort & Spa, Crete Elounda

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