After spending a wonderful week in a great hotel in the area of Agios Nikolaos (Iberostar Mirabello), we spent a terrible extra night in Crete in this place due to the delay of our flight.
The hotel is located in the very centre of Irakleio, which is not exactly Paris. Our room was small and dull, with the carpet full of stains. We found hair on the pillows (some others of our group found clothes in the closet). It was terribly hot inside, but you couldn’t open the window (looking a narrow patio with all the air conditioned machines) because it was even hotter. You couldn’t turn the air conditioned on, either, because was too noisy for sleeping.
On the morning, we kindly requested a document, in order to make a complaint before the company. It was impossible to obtain a single paper from the hotel, despite the fact that it was true that we spent one night there.
I did not pay anything for the room and seemed to me awful. What if I had to pay for it!
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- Also Known As:
- Olympic Hotel Heraklion
- Hotel Olympic Heraklion, Crete, Greece