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All reviews would recommend hiring a car relaxing stay large jacuzzi bath beautiful pool zakynthos town olive trees banana beach amazing hotel good size minute walk tavernas gym pillows sunbeds barman cocktails
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9 - 14 of 60 reviews
Reviewed October 9, 2017

I didn't read the poor feedback until after arriving. Seriously wish I had. If you are thinking of booking a holiday here then take note of what poor feed back has been written. I shan't repeat it as it's all been said. I've stayed in plenty of 5* hotels and believe me, for service and ambiance this is not 5*. In fact the atmosphere is downright creepy. I've stayed in better 2* in my time. I'm baffled as to how people that have given such glowing reviews are so easily pleased. On the plus side, Zante is a beautiful island.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
7  Thank loveholidays784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 23, 2017

We have just come back after a 10 day stay at the Elegance Hotel classed as a 5* Hotel.
The good things about Hotel:-
1) It is set of the main road up a quite track with olive trees on the side of track
2) It is a fairly new hotel approx 2yrs old , modern and clean looking .
3) We was greeted by Karlos a youn friendly member of staff who took us to room.
4) The room was very clean large bed with lovely cotton sheets and duvet. The room
was split in 2 with a large jacuzzi bath . The wardrobes a good size with wooden
hangers, safe and fridge/bar. Great air con so room was always cool day & night .
Two TV's in room and a bowl of fruit. Large Balcony with 2 chairs and table with
lovely views of hill side and sea.Room always clean after cleaning staff been .
5) The pool was a nice size with a sort of a flat S type configuration one end able to
sit in read book,drink ,wonderful views of the see through olive trees.Towels
supplied and so is cold bottle water brought over by staff. Drinks and food can be
ordered at bar and brought over .
6) Staff are friendly and helpful especially the older member at breakfast who
speaks several languages. Breakfast consist of cereals,bread ,fruit,yogurts( Greek
yogurt yummy with honey) cheeses ,cold meats ,hot food bacon eggs various, fruit
juices . Can sit outside and over look the olive groves to the sea.

Negative:-
1) The hotel has a soulless feel to it there is no atmosphere any where in hotel.
2) Our safe did not work as you could not open the safe door as stuck.
3) Room had stained wallpaper and badly fitting skirting board .
4) Had evening meal in hotel first night was very slow ( lack of staff) and average .
Was informed of Taverna about 10min walk which was superb home cook greek
food .
5) Lack of staff by management , at night no one at bar to serve you not staff fault .
Bar had no atmosphere very few people in there . Cocktails are 12 euro same for
non alcohol cocktails?? asked barman said he understands but that's what
management has priced it.
6) States Spa sorry to say there is not one only a sauna and showers, which is
what I get at local gym. There was no treatments was told it was closed for a week.
7) There was a lack of information in room about hotel, surrounding areas and
Spa/Treatment . Only info was bar menu for drinks.

You will need Transport to see island we had a small suziki jeep which was open top so tan on the go .Try and get into mountains and see the real Zante villages and tavernas .
Don't eat in hotel as great family taverna 10min walk, go to right rear of hotel down track 59m turn left on road and on left about 150m, great family greek food ,great views ,great food, lovely family staff members and superp value .
Good quite beach is Dafni beach , sandy shallow water great for snorkelling , sunbeds 5 euro for 2 beds. Dafni Taverna great fish and greek food.
To get there drive into Zakynthos Town as you get in there go straight ahead to sea front down narrow street ,turn right pass harbour at lights turn left over bridge carry on for 30-40mins pass tavernas on left with sea views . Turning on right signed carry on this road about 20mins then down track. Well worth the trip.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank ukpse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 20, 2017 via mobile

This place literally is better than what the pictures, descriptions or reviews try to articulate.

We stayed in an amazing enormous room with panoramic views of the ocean and mountains in the backdrop. The stuff of dreams! The room is the best I have ever stayed in of any hotel in the world. Immaculately presented, clean, and kept clean at our own convenience as the cleaners were flexible to clean much later in the day so we could enjoy the room and know it would be presented professionally upon our return from our nightly outings.

Greeted with a bowl of fruit, drinks and chocolate cake (which my lady happily gobbled all up).

The jacuzzi in the room was fantastic. Large and could arguable accommodate 3 adults. The pool / poolside area amazing. The type you see in brochures. We had complimentary room service including breakfast promptly delivered to our room at your convenience. This extended to any part of the hotel grounds were food and requests could be ordered to wherever you were.

Staff were friendly, spoke good English and really helped us with taxis getting around.

Breakfast was good, although maybe lacking in variety. But it was fine for what you really need.

We'd happily go back repeatedly as I can't imagine finding a place that is better - especially considering how much it cost!

Stayed: September 2017, travelled as a couple
2  Thank LJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 4, 2017 via mobile

We booked 7nights in that Hotel and had a great welcome with a fresh juice and fruit in room. A nice spacious room, clean, nice interior, nice bathroom shower with different shower-options and as a highlight the bathtub in middle of the room.

The room where cleaned perfectly every day, breakfast was fine, omelettes are great!! Stan is doing a great strong coffee.. ;) but rest of team is friendly and nice.
Pool is big and a beautiful place to chill all day or at evening, the BAR was great and the Bartender was great, friendly, nice drinks done and nice chats, well done job!

We did not try the sauna or gym ( holiday!! ;) ) but it looked very clean and looked after!

Locationwise is great because its quite on that little hill, with a stunning view but still easy to get everywhere by car, you have to rent a car anyway to explore island!

All in all that hotel and all facilities look new, staff is very friendly, location top central, we will come back next time!

Stayed: September 2017, travelled as a couple
6  Thank BerlinSfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 22, 2017 via mobile

We stayed here for one night, it is a beautiful hotel. If you are after a relaxing retreat stay here. It was so quiet the pool wasn't packed so could hear yourself think. We stayed in a superior private suite pool. It was a spacious suite with a large bathroom, bedroom, jacquizzi area. That looked out to the pool. We wished we had stayed a few more days here but we're glad we at least got the one night in. We had dinner there which was ok. I had a glass of prosecco which was a little flat maybe for glass wine could look at small individual bottles. Breakfast was good, eggs cooked to order. If you were going to stay here for a number of days a vehicle would be handy or you will need to rely on taxis, as is a decent walk into tsilvi. We would recommend staying here although a few things look like they were rushed to be finished

Stayed: June 2017, travelled as a couple
2  Thank Kirsty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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