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“Just Above the Minimum”

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First Hotel Esplanaden
Ranked #99 of 116 Hotels in Copenhagen
Manchester, United Kingdom
Level Contributor
226 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“Just Above the Minimum”
Reviewed 27 October 2011

The room was basic, the carpet looked dirty and all in all not very inviting. The bathroom (shower only) was also basic with only liquid soap provided. The bed was not comfortable and the room was very cold (heating turned right down) and took all night to warm up.

On the plus side there is free internet in the room and the check in and room payment was very straight forward.

So basic, but if all you want to do is sleep and you cannot find anything cheaper it will do.

The hotel is not so conveniently located for the shops or for the metro/train, so if it is raining you may need a taxi.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Itsmorning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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English first
Mumbai (Bombay), India
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 20 September 2011

The rooms in the hotel are absolutely tiny and the bathrooms bonsai! The rooms and bathrooms are quite basic and need some serious repair and refurbishing. More like college hostel rooms. Hardly any staff present in the hotel and in the restaurant.
There are only two good things about the hotel- location and breakfast. The breakfast was good, there was a good spread. The location is good for business and for sight seeing as well. Major business houses (including headquarters of the biggest Shipping Company) are in close vicinity and so are tourist places including the “Little Mermaid”. The hotel building is quite old with some interesting sculptures at the entrance. There is a pay channel to watch movies as well in the room, besides the usual cable channels. There are a couple of computers in the reception which guests can use free of charge for catching up with emails etc. There was coffee and pastry and sometimes even soup, pasta and bread kept near the lobby for the guests in the evening - free of charge

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vgaxyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Copenhagen hotels

Oslo, Norway
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 September 2011

Stayed at Comfort Hotel Esplanaden from July 15-17 2011. The hotel is centrally placed and it only takes a 10 minutes walk from the hotel to Strøget(shopping street), and a few minutes from the royal castle.
The room could have been better though, not quite sure if they were in a process of upgrading the rooms in the hotel but the room we got was a bit worn-out and really needed a upgrading to a more mordern feeling, compared to other Comfort hotel rooms. The double bed was small, about 120 or 140, but it was a bit too small for two people.
Plus: Free wireless high-speed Internet access

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank MarianneBL80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 September 2011

The hotel is a bit old and the carpet smells a bit. The room is very small but clean. There is no hair dryer or iron in the room, you'll have to get it from the front desk. Breakfast is yummy though!

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manilagirl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleet, United Kingdom
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 September 2011

Unfortunately, we didn't stay here by choice as if we were, we would have walked straight out again.

We allegedly had a superior room but it was awful. Small, dirty, miserable. Two noisy uncomfortable single beds shoved together. I have never had such a bad night sleep in my life. The single duvets had a tatty covers on them, the mattress didn't even have a sheet on it.

The bathroom was grim. No bath, and the shower curtain was about 6 inches too short so water went all over the bathroom. The attachment had two positions - facing the wall or facing the ceiling. There were two towels which were scratchy and smelt bad.

But by far the worst thing about this hotel was the horrible receptionist as I checked in. I assume she was a member of staff as she was behind the desk, but who knows as she was wearing a scruffy t-shirt and jeans (in fact, I don't recall any of the staff wearing a uniform). She didn't smile once, was incredibly rude to me and my husband (we checked in separately as we got there at different times) and I would go as far to say she ruined my first evening in this beautiful country. She couldn't find the details of our stay on her computer and seemed to suggest to me that I was lying about our booking so I guess that frustrated her enough to take it out on me (she phoned someone and eventually found the booking). When I got into the room after having her chastise me for daring to check in, I actually cried.

I would urge all travellers to steer clear of this nasty little hotel.

Room Tip: Go somewhere else
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  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Laesning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 September 2011

After reading several other reviews for this hotel, my expectations were extremely low.
In some ways the hotel exceeded them: Our room was an odd space; a reasonable size, no wardrobe, beamed ceiling, very basic bathroom (don't expect toiletries to be provided!)
The beds were fairly comfortable. We didn't get eaten by bed bugs. There was a slightly odd arrangement of a thin matress on top of the normal matress which made me worried that the bugs had just been covered up & not actually dealt with but no itching or scratching so perhaps this was unfair.
The WiFi worked- with the caveat that you have to log into it again and again. Also, you have to go to reception & get WiFi codes- they weren't offered to us on arrival. Don't sign up & get charged- specifically ask the staff for the free code.
Our room was on the top floor which meant a small dormer window so our views weren't great. We were also at the front of the building which faces a very noisy street. There doesn't seem to be individual room temperature control but our room was fortunately kept at a comfortable temperature so we didn't have to open the window to cool down. The only benefit of having the window open was that it drowned out the intolerable lift noise. The room we were in (512) is right next to the lift shaft, and the lifts are ancient. They hum and clank and whirr from about 6am until well into the night. The room gently vibrates and sometimes judders (which even the ear plugs couldn't prevent!)

Room Tip: bigger windows on any floor but the 5th. Try to avoid any room near the lift shaft.
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  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank amsW6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The West Country
Level Contributor
98 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 5 September 2011

I have stayed here twice with colleagues in recent months and will not stay again. The foyer is dark and unwelcoming and the glass doors have a peculiar purple tinge to them which gives the impression of a seedy nightclub. The reception staff are polite and pleasant and check in is very efficient. The lifts are horrible - jerky and jolting. They are also noisy and I could hear them operating until late. Rooms vary enormously but there is one consistency - either one very tiny bed with a postage stamp size quilt or two tiny beds stuck together - with the resultant crevasse in the middle designed to give you backache. Shower was not good - one of those where you adjust one tap a millimetre and either freeze or scald. Breakfast is continental and adequate. Checkout for me was quick and efficient but then the receptionist disappeared and my colleague waited around 10 minutes for service (as did other people trying to check out). Ambience is poor and the impression is one of shabbiness. I know you get what you pay for in terms of hotel quality but the name of the chain is "Comfort" and I took them at their word. Location is good for nearby restaurants and bars.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TheWestCountryNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about First Hotel Esplanaden

Property: First Hotel Esplanaden
Address: Bredgade 78, Copenhagen 1260, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #99 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): $$
Number of rooms: 117
Official Description (provided by the hotel):
Traditional 5-story Hotel located downtown, close to Amalienborg (the Queen's Palace) & "The Little Mermaid". ... more   less 
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Also Known As:
Comfort Hotel Copenhagen
Comfort Inn Copenhagen

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