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All reviews city hall clock tower tivoli gardens great location the main shopping street central location superior room breakfast was included small balcony train station national museum baltic cruise third floor hop on hop off bus air conditioning street noise breakfast room
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166 - 171 of 2,623 reviews
Reviewed April 4, 2018

Nice hotel located near trainstation, tivoli and shopping street. Nice rooms well cleaned. A little odd with sliding glasdoor to the bathroom in our room, not soundproof at all!!! Staff always with a smile and breakfast was perfect.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank aoberg360742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceCopenhagen, Guest Relations Manager at Scandic Palace Hotel, responded to this reviewResponded April 11, 2018

Dear Guest,

Your time taken to leave a review of your recent stay is extremely valuable to us, so thank you for that!
Great to read you found the central location to be of use to your stay with us, and that you found the staff to be welcoming.
Some of our rooms do have the glassdoor for the bathroom, which is just to provide some more space in the entrance, due to some of the rooms being oddly shaped. If you are to stay with us again, then please do let us know you would prefer a normal door :o)

Hope to welcome you back, and thanks again for the review!

Best regards,
Samuel Malpiedi
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

We had one night at the hotel and was greeted by a very nice lady on Reception - an intern from Switzerland. Very smily and helpful. Our room was on the 3rd floor - quite small, but very clean. The bed was quite soft and small (queen) and the pillows almost too soft. I had to use one of the blue cushions to prop myself up a bit as I can't lie flat. It was perfectly adequate for our one night there, but if it was for longer we might have paid to be moved to a bigger room. Sadly the walls are quite thin and we could hear everything the couple said and did in the room next door and also another couple down the corridor who both had really bad coughs. Not their fault at all, but it wasn't a very pleasant night. The breakfast however was the highlight - it has absolutely everything you could possibly want - it was just brilliant and we stuffed ourselves as we had a long day ahead of us travelling home. We will definitely stay here again and will look forward to THAT breakfast again.

Room Tip: Maybe not room 335 as you can hear everyone in rooms next to you
  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Charlotte1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceCopenhagen, Guest Relations Manager at Scandic Palace Hotel, responded to this reviewResponded April 9, 2018

Dear Guest,

We would like to express our sincere thanks for the kind review of your recent experience with us.
I am espiecally happy to hear our Intern, Daphne, mentioned - she has been a great asset to us, and it is great to read you have had a positive experience with her.
We do have some harder pillows avaliable, so next time if you are staying for longer, just inform us beforehand.
Breakfast is arguably the most important meal of the day, so we are very pleased you had such a great start to the day, and your comments are really appreciated!

We are very excited to welcome you back for another stay at Scandic Palace. :o)

Warm regards,
Samuel Malpiedi
Guest Relations Manager

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Reviewed April 1, 2018 via mobile

We stayed for 2 days. Rooms were updated since our last visit. Fresh and nice modern minimalist design. Shower and toilet was separated in 2 different rooms French balcony - with view at Rådshusplatsen.
Full breakfasts buffet. Did not miss anything.

Stayed: March 2018, travelled with family
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceCopenhagen, Guest Relations Manager at Scandic Palace Hotel, responded to this reviewResponded April 3, 2018

Dear Guest,


Thank you very much for the great review, we are so happy to hear you enjoyed your Easter holiday with us!
Some rooms do indeed have the shower and toilet in seperate rooms, and that is due to the old design of the rooms. It does provide a nice and spacious room to shower in, which is appreciated by most guests. :o)

We hope to welcome you back another time,

Kind regards,
Samule Malpiedi
Guest Relations Manager

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Reviewed March 27, 2018

Booked a room here at the last minute after a disappointing experience at another hotel and so glad we made the move to the Scandic Palace. We reserved one of the Presidential Suites that was extremely clean with Rådhuspladsen City Hall Square views from both the bedroom and large terrace. The staff was extremely helpful with dinner recommendations and made our stay truly enjoyable.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank ccal3pacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceCopenhagen, Guest Relations Manager at Scandic Palace Hotel, responded to this reviewResponded April 2, 2018

Dear Guest,

Thank you for leaving such a positive review, with these fantastic comments.
It is a shame to hear that your first hotel was dissapointing, but we are glad that you decided to choose to stay with us and that we were able to provide a comfortable and clean stay. :o)

It always makes me happy to read about our staff being helpful, and I am so glad they had a such a positive impact on your stay.

Again, thank you for the all-round kind comments. We hope Denmark treated you well enough, so we can welcome you back another time!

Warm regards,

Samuel Malpiedi
Guest Relations Manager

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Reviewed March 20, 2018 via mobile

We stayed at the Scandic between Christmas and new year and married in the city hall.

We had a superior room which over looked the square and city hall. In total there was a wedding party of 25 , most of whom stayed at the scandic too.

The location is fabulous, a 5 minute walk from the train station, where you can get a train straight for the airport with perfect ease and right on the city hall square.

The room was very spacious, with a huge walk in wardrobe, safe and massive separate shower. The breakfast was delicious and plentiful and there was something for everyone.

As part of the wedding we had a champagne and cake reception in the hotel after the ceremony, this was arranged without a hitch and was ready for us when we got back to the hotel after the ceremony.

We also stayed in Copenhagen for new years eve and it was a new year like no other! The square over looked by the hotel was filled with people all letting of their own fire works! A display 100s of times better than anything I have seen & paid for in the UK! It was insane!!!

The staff were brilliant, especially as we had never been to Copenhagen before, they were happy to answer all of my questions, by email before we arrived and during our stay. I would thoroughly recommend this classic hotel. Thank you for making our wedding run so smoothly!

Stayed: December 2017, travelled with family
Thank Rache91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceCopenhagen, Guest Relations Manager at Scandic Palace Hotel, responded to this reviewResponded March 23, 2018

Dear Guest,

Firstly, congratulations to you both! It is always an honour to be part of such a special day, and we are so glad you chose to include us.
Secondly, thank you so much for all the kind comments, great to hear everything ran smoothly in regards to the wedding reception and that you found the location to be useful for your stay.

New years in Denmark is really something special, and it never fails to deliver - so do feel free to visit for a round 2! :o)

Again, thank you for your time taken to write this flawless review, we really do appreciate it!

We hope to be able to welcome you back another time, at Scandic Palace.

Kind regards,
Samuel Malpiedi
Guest Relations Manager

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