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All reviewsnice hotelcomfortable bedsneeds renovationtea and coffee making facilitieswide selectionone night staypleasant stayplenty of parkingair conditionprocedurefimeatsbasicspillowswardrobeconference
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Reviewed September 26, 2016 via mobile

Good little hotel, very reasonably priced compared to Copenhagen. Second time here and have no issue at all coming back to stay. Staff are really helpful and very friendly indeed. Well worth a look. Rooms are basic, not meaning to be negative at all as they do the job and mine have always been relatively clean and tidy.

Stayed: September 2016, travelled on business
Thank andos3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWFrederiksen, General Manager at Scandic Roskilde, responded to this reviewResponded September 27, 2016

Thanks a lot for taking your time to send us your review.
I am glad that yopu again enjoyed your stay with us and that you found the staff friendly and helpful.

we are hoping to see you again

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2016

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JWFrederiksen, General Manager at Scandic Roskilde, responded to this reviewResponded September 27, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 30, 2016

The Scandic Roskilde is situated near a lovely lake not far away from the city center of Roskilde (about 10-15 min walking). The hotel has a great setup with a large bar area (In- and outside), a restaurant and a small shopping area.

So far the really great things about this hotel and we are indeed very sad to give a very low rating.

What we liked
- free parking, free WiFi
- quiet location
- nice outside sitting area

What we did not like
- the official pictures of the rooms are actually very misleading. The rooms are small (we would estimate 15sqm) and since we booked the family room with 4 beds it was way too small. The size of the room leads to very small and cramped beds - the double bed was 1,90 x 1,40m: the klid´s beds only 1,90m x 60cm. Therefore we hardly slept during the night
- the room was quite dirty and the shower in a condition we were thinking twice before entering. Dirty all over the place, dust inside the fan etc. Really not what we expected.
- the bar is nice but the staff seems to be totally overwhelmed with their duties. The check-in personal was constantly searching for one of the 3 service people because the disappeared all the time. We do not really understand what they did but certainly not servicing guests.
- the parking space is too small for the hotel especially since there is a construction that blocks half of the space

Until there is a new management on this hotel we really cannot recommend to stay there. The beds are too small, the rooms are too small, the service people are not servicing guest, the room and bathroom are dirty and last but not least the 165 EUR we paid is outrages for the value we got.

DO NOT STAY HERE.

  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank teaki78089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWFrederiksen, General Manager at Scandic Roskilde, responded to this reviewResponded September 18, 2016

Thank you for taking your time to send us your feedback.
We will definite follow up internally regarding the visibility of the staff. Our rooms measuremnet is hard to change and is also described on our www.

We are expanding the parking space to your advantage. I am sorry for inconvenience that caused you. We also have a large pakring space behind the hotel

Best regards

Jørgen W. Frederiksen

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Reviewed August 24, 2016

This is definitly the best location in Rosklide. The Scandic Roskllde Hotel is located very close to the city centre and offers free private parking, free and fast wifi and a good restaurant. The hospitality is very kind and warm, hudge breakfast, rooms small-medium size but quite clean. Language is not a problem, all personal speaks excellent english but this is quite common in Denmark. I have my son living in Roskilde therefore I will definitly use Scandic Hotel again n the future.

  • Stayed: August 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Riccardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWFrederiksen, General Manager at Scandic Roskilde, responded to this reviewResponded September 18, 2016

Hi Riccardo

Great that you enjoy our hotel and its location.
It makes me gald that you find the atmosphere warm and kind and we cant wait toi see you again. Hope your son enjoyes Roskilde as well

Best regards

Jørgen W. Frederiksen

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Reviewed August 22, 2016

The hotel is nicely situated close to the City. It's very clean. The food is lovely and staff is extremely nice what makes your stay even better. I strongly recomended you stay in this hotel especially if it's business but not only trip.

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank Karol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWFrederiksen, General Manager at Scandic Roskilde, responded to this reviewResponded September 18, 2016

Hi Karol
what a nice feedback
Thank you so much.
Come back soon

Best regards
Jørgen W. Frederiksen

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