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All reviews nice hotel comfortable beds needs renovation tea and coffee making facilities wide selection one night stay plenty of parking air condition procedure fi meats basics pillows wardrobe conference
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Reviewed September 24, 2018 via mobile

After many years staying here whilst visiting Roskilde on business and with the constant talk about upgrading/renovating the rooms, still nothing happened and no plans for the renovations. Rooms still a putrid smell from the bathroom. Small tip, stick a towel over the drain in the bathroom floor. It prevents the smell to an extent.

Staff are helpful and friendly but can imagine they are sick of trying to explain to their guests about the smell. Come on Scandic, start the upgrade/renovation already. Show the same quality and pride in this hotel as you do in all your others.

Stayed: September 2018, travelled on business
Thank Barry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, Receptionschef at Scandic Roskilde, responded to this reviewResponded October 3, 2018

Thank you, Barry, for your way of putting your frustration here. I Can only say that we are still sikring on it.

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Reviewed September 24, 2018 via mobile

Some of the rooms really stink with a bad smell coming.from bathroom, the rooms are outdated, really needs an upgrade. Internet very poor... It goes on and off all the time.. Restaurant food is good shame the rooms let the hotel down.

Stayed: September 2018, travelled on business
Thank eduardo j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, Receptionschef at Scandic Roskilde, responded to this reviewResponded October 3, 2018

Dear Eduardo, thank you for taking the time to give us some useful feedback. Although I’m sorry to learn that some of the basic elements have not lived up to a proper standard, this is how we get a chance to make things better.

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Reviewed August 28, 2018

First of all, this was not our first choice, but our first choice was booked. The first room that we booked, a Standard room, had a bed so small, though a double I guess, that we were sure that after traveling overnight from Denver to Copenhagen via JFK, we would not get the sleep required to enjoy the rest of our vacation in Denmark. The room very worn, the mattress exposed and very worn... no cover or bed skirt. It was just a bare mattress with a pad on top. The upholstery on the furniture was pilled and stained. We asked at the desk if there was another option available and were moved to a Superior Extra and paid for the difference in price from a Standard. Same problems with exposed mattress and stained/pilled upholstery, scratched and stained floors, but at least a larger bed. Unfortunately there was an event on the same side of the building as our room and there was noise until 2 am.

The good parts this stay: breakfast was good, the staff were friendly and helpful, the parking was free, the bathroom was good and the linens/towels were good quality and clean. Would I stay here again? No. When we are vacationing, it’s important to have a comfortable, clean bed and room in which to sleep. This place was definitely not that, and the price was certainly not commensurate with the room or room quality.

Room Tip: If you must stay here, get a room at the back of the hotel and not facing the parking lot.
Stayed: August 2018, travelled as a couple
Thank Jacquelyn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, Receptionschef at Scandic Roskilde, responded to this reviewResponded September 11, 2018

Dear Jacquelyn. Thank you very much for taking the time to give us a thorough review on your stay. I’m very sorry you were this disappointed in the rooms and we will take this into consideration. However, I’m glad you felt well treated by our staff. I wish you all the best on your journey.

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Reviewed August 5, 2018

An extremely friendly lady received us at the reception. It was a very hot day and the hotel hadn’t any air condition but with a big room we could create a cross-breeze. Comfortable beds and a nice breakfast in the morning increased our satisfaction with the hotel. The hotel offers also free parking. The Internet was a little bit weak. 5 Mbit down but “up” was not so fast. The neighbourhood was nice with a park area to walk around.

  • Stayed: July 2018, travelled as a couple
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Thank Someishere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, Receptionschef at Scandic Roskilde, responded to this reviewResponded September 11, 2018

Dear Someishere. Thank you so much for your thorough description of your stay. It means the world to us and our other guests. We hope to see you again :)

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Reviewed July 21, 2018

The number of delicious items at breakfast was awesome. So many choices including an array of breads, eggs, cheeses and meats, fruits, cereals, drinks. You weren't rushed and the breakfast room was airy and attractive. It was the beest breakfast of our trip!

  • Stayed: July 2018, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with ScandicHotels.com
Thank Lovetotravelabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, Receptionschef at Scandic Roskilde, responded to this reviewResponded July 25, 2018

Hi Lovetotravelabout. I was SO happy to read your breakfast excitement! Your happiness is contagious and just gave our day a lift :)

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