The good stuff: Nice location in beautiful Umea with great views of the river. Decent rooms, an average bathroom and an OK bed, good breakfast but can get very busy at peak times. If you want to explore Umea and the riverside then it would be just great but what ruined the stay for me was the following...
As I had developed a sore throat the day before I asked if I could have a kettle in my room to make some tea. The answer I got from reception was that tea kettles are only provided in superior/higher class rooms and that I am not ENTITLED to one. This was honestly the first time I heard something like that from the hotel reception/admin. I was told to get some hot water from the machine downstairs instead. I felt like I was asking for something exclusive and special but no...it was only a kettle. This is why I would not recommend this hotel for someone who likes tea or needs it to relieve a sore throat. Unless you get a room upgrade of course.More
- Free Wifi
- Breakfast included