We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (525)
Filter reviews
525 results
Traveller rating
128
223
119
44
11
Traveller type
Time of year
LanguageAll languages
More languages
128
223
119
44
11
Show reviews that mention
All reviews nice staff small city yogurt city centre breakfast buffet is basic hotel clean rooms floor control desk vegetables duvet corridor
Filter
Updating list...
2 - 7 of 525 reviews
Reviewed October 4, 2018

Good hotel and their restaurant is the best.The best starter I have eaten. "Sea and Mountains"Good service over all and nice personal. only bad thing is the hotel garage it is very small and narrow to get in to.

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank magnussvanlund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanna F, Shiftleader Reception at Scandic Plaza Umea, responded to this reviewResponded 4 weeks ago

Hi,
Thanks for your kind response.
I will also let the restaurant know your words. Yea, I know. The parking places is very small.

I hope to see you again in Umeå!
Kind regards, Frida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2018

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sanna F, Front Office Manager at Scandic Plaza Umea, responded to this reviewResponded September 28, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 18, 2018

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sanna F, Front Office Manager at Scandic Plaza Umea, responded to this reviewResponded September 29, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 11, 2018

Staff was very nice.To bad the relax was closed. The gym was small and extremely basic.Spotless and clean rooms. Ice machine broken. The soap was of a horrible brand, BYO recommended. Never heard of the FACE brand, but it was not impressive..Breakfast staff worked hard to keep up, and did a really good job. But many things had run after one hour and even more at 9-ish. It was sad that the most yummy things was in limited supply, better use smaller spoons, or cut it in smaller pieces so it lasts longer, then put out lots and run out.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank Laponian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanna F, Front Office Manager at Scandic Plaza Umea, responded to this reviewResponded September 29, 2018

Hi
We are glad that we could give you a nice service. Next time you stay hopfully the our new relax and gym on the 14 floor would be open :)
I will contact the breakfast manager and present your complaints. We would also like to get in touch with you, please send us an email to plazaumea@scandichotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2018

No complaints. My room looked like a college dorm room, very simple. It was warm enough to feel comfortable throughout the hotel. The top floor has an awesome sauna with a great view of downtown Umea and the waterfront. The front desk wasn't too friendly though. Breakfast was so great!

Stayed: March 2018, travelled on business
Thank Edwin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanna F, Shiftleader Reception at Scandic Plaza Umea, responded to this reviewResponded August 29, 2018

Hi Edwin R,
Thanks for your review.

I am glad to hear that you was happy with your stay at our hotel. I am sorry to hear about the Front desk, I am going to talk with the one you met.

Welcome back to Scandic Plaza and Umeå.
Kind regards, Frida Shiftleader Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews