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All reviews nautical theme boutique hotel unique design special hotel fabulous hotel bar and restaurant junior suite great breakfast the river excellent location city centre reception staff breakfast buffet waffles comfortable beds interior style
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Reviewed August 12, 2018

The decor is different to anything I have seen before and the colour scheme is rather dark, but it is all very nicely done. Room was clean, bed comfortable, bathroom excellent, breakfast very good. The only drawback is that it doesn't offer very good value for money, as at this particular price point I would have expected more luxury. Umea does seem like a very expensive town though, as we found out when we attempted to find somewhere to eat and discovered that a main course in a restaurant started at approx 250 SEK and something like a steak would set you back approx 350 SEK.

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank C N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2018

This is hotel is located right in the city centre of Umeå. We had a junior suite, good bed and large bathroom. The rooms are good isolated, no noise from outside or from the corridor. The breakfast is the best in Sweden I have ever had in a hotel, a huge variety of local and organic products. The freshly baked bread is amazingly delicious. Staff at the reception is really friendly.

Room Tip: View to the water is nice
  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank A_Hendriksen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 15, 2018 via mobile

Stayed here for the second time and it’s just as unique as we remembered. Dark and mysterious interior, good service and good beds. Practical location and I recommend parking in their garage under the hotel. All inn all a good experience and I would have rated this as «excellent» if the breakfast had been good, it’s not bad, it’s just basic. In a place like this I expect more.

Stayed: July 2018, travelled as a couple
Thank TravelExplorePassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer N, Receptionschef at Stora Hotellet, BW Premier Collection, responded to this reviewResponded 4 weeks ago

Hi TravelExplorePassion,

It is truly special to us that we have had the pleasure of welcoming you back to Stora Hotellet in Umea. Thank you kindest for laying anchor in our harbor again, and for your nice review. I am glad that we have kept our sailor house as unique as you remembered, and that you had a good experience.

Thank you also for your feedback regarding breakfast at Gotthards Krog. We have chosen to focus on local products of high quality, and we are sad to hear that we did not exceed your expectations.

We hope to see your sails in the horizon in the future – we would be honored to welcome you back to Stora Hotellet in Umea again.

Kindly,
Jennifer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 4, 2018

A really individual hotel, where a great deal of effort has been taken in fitting out this old building. The public spaces are quiet and welcoming, and cosy is the lasting impression.

The room was well fitted and the bed deserves praise for its quality. The shower room was spacious and with it's underfloor heating, very luxurious.

I'll accept the style will not be to everyone's taste, but it is a welcome change from the more corporate offerings. I, for one, will be returning because of this ambience.

Worth mentioning, the breakfasts are taken in the covered courtyard, and are really inviting, especially the cook-yourself waffles!!

Room Tip: Study the hotel's web site carefully when choosing the room you want, our Mystique was spacious and well equipped for our 5 day stay.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Mervyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer N, Receptionschef at Stora Hotellet, BW Premier Collection, responded to this reviewResponded June 26, 2018

Hi Mervyn D,

Thank you for your lovely review of Stora Hotellet in Umea!
We are humbled by your kind words about our sailor house, and it is wonderful that you have had a nice stay with us.

That cosy is the lasting impression sounds so nice, and we are glad that the room felt well fitted and luxurious. Our decor is created by Stylt Trampoli for the renovation of Stora Hotellet that was complete in 2014, and they took inspiration from 1895 when the hotel was first built. We are so happy that you will be returning to us, and the fact that it is because of the ambiance of our sailor inspired interior is pure magic.

I am glad that the breakfast at Gotthards Krog felt inviting, and it is great that you enjoyed the cook-yourself waffles!

We look forward to seeing your sails at the horizon soon again, and cannot wait to welcome you back to Stora Hotellet in Umea. From our entire crew, thank you for your kind words and applause.

Best wishes,
Jennifer

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Reviewed June 1, 2018

Stayed here in a "vidskepelse" room. The interior is modern and classy. The bed is really comfortable. Staff is friendly and helpful. The room is quite small but that doesn't really matter for a short business trip. Excellent breakfast included in the price. The only downside was the gym that was tiny unfortunately.

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Rickard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer N, Receptionschef at Stora Hotellet, BW Premier Collection, responded to this reviewResponded June 26, 2018

Hi Rickard L,

It is music to our ears that you found our staff at Stora Hotellet in Umea to be friendly and helpful, and that your bed was really comfortable. Our "Superstition" room category is our smalest room, I am glad that it was to your liking. We have a total of six different types of rooms. If we get the pleasure of welcoming you back to our sailor house I can recommend the "Adventure" or "Mystique" category if you would prefer a larger room.

Wonderful that you liked our breakfast at Gotthards Krog!
Thank you for your feedback regarding the gym. I hope that you could find some equipment that met your needs.

Thank you kindest for your review of Stora Hotellet in Umea. I wish you a wonderful summer!

Kind regards,
Jennifer

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