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“À night in the Aveny” 4 of 5 bubbles
Review of ProfilHotels Hotel Aveny

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ProfilHotels Hotel Aveny
Ranked #4 of 14 Hotels in Umea
Certificate of Excellence
La Crosse, Wisconsin
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“À night in the Aveny”
4 of 5 bubbles Reviewed 3 June 2012

We were drivning from Uppsala to Kirkenes, Norway and spent à pleasant night at the Aveny. The Hotel is centrally located. The rooms were small but comfortable. À nice Scandanavian breakfast was included.

Room Tip: Courtyard rooms have no view, but are quiet.
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  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WisRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattias L, General Manager at ProfilHotels Hotel Aveny, responded to this review, 9 August 2012
Dear guests. Many thanks for your respons and feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 reviews from our community

Traveller rating
    83
    109
    51
    3
    3
See reviews for
35
90
11
82
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Finnish first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Stockholm
Level Contributor
140 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

The hotel is close to everything in the centre. I was upgraded to a suite and my review was from that. The room was big and clean. I had a jacuzzi which leaked water onto the floor. There was a sauna which was good. The bed was a King bed but it was bedded as a twin. Nice and comfortable. It was wintertime and I found my room too hot (perhaps from using the sauna). The only way of controlling the temperature was to open the window. I found no heat control in the room. The minibar had 2 bottles of wine and 2 beers. No orange juice, no coke. I stayed for two nights and it was never refilled. The towels were not changed nor were the shampoo and shower gel refilled.
The restaurant was very good.
The staff at the check in were friendly and fast.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eric060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattias L, General Manager at ProfilHotels Hotel Aveny, responded to this review, 28 February 2012
Dear guest. Thank you for taking your time to give us feedback. We will take your low points in consideration and do our best to improve. Sincerey Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2012

I have sampled -- in principle -- all hotels in Umeå. I travel to Umeå once a week and has done so for about 1.5 years. Aveny has the most comfortable beds (due to a special agreement with the bed company Carpe Diem), nicest design, most helpful and service-minded staff, the best breakfast, free wi-fi and free access to gym in the same building. No reason to stay anywhere else in my opinion...

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattias L, General Manager at ProfilHotels Hotel Aveny, responded to this review, 19 February 2012
Good morning dear guest, this sunny monday morning in Umeå. From me and staff I would like to thank you for the review and the apriciation of our hospitailty. Sincerely / Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

Stayed in the Hotel Aveny for 2 nights. It's done it's best to become a stylish boutique hotel and, generally, it's successful. The reception area is very nice and airy with a nice design. The reception staff were helpful. The room itself is different in its design, as is mentioned by others. The big problem, in my opinion, is that the shower/toilet area is just too cramped. It's actually difficult enough to get into the shower as it's so close to the toilet. It's just a pity it couldn't have been made bigger. The sink is just inside the front door, which is different. All in all, I like when a hotel tries something different and I applaud their efforts, even if it could have been better. The bed is soft but very comfortable. Breakfast was good, though for the price of the room that is the very least I'd expect. Got room service from the restaurant one night. The food was decent, but nothing special. Certainly, like everything else, it's very expensive for travelers from other countries. Still, this is a lovely looking hotel with very good service and is almost (though not quite) worth the price you pay.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank the_hesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattias L, General Manager at ProfilHotels Hotel Aveny, responded to this review, 19 February 2012
Dear guest. I appreciate you review and thoughts. We will absolutely take your thoughts in concideration and try our best to trim the areas you mentioned. Sincerely / Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

Very Good Hotel, comfortable and modern, with free wi-fi, that should be a standard everywhere. The bathroom arrangement not a success, though.

Room Tip: Ask for a quiet room
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  • Stayed June 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alder M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveny U, General Manager at ProfilHotels Hotel Aveny, responded to this review, 31 January 2012
Thanks for the good response. When it comes to the bath room arrangement it´s a design that I can relate to that not every one can like. But that how it is ´done and I think the reason is the size of room plans. I hope the rest compensates it. Thank again / Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 21 November 2011

I stayed four nights in November. The service was excellent and the location and facilities were of a high standard.
Free wifi - brilliant!
Excellent breakfast in stylish dining room.
Price quite reasonable for the standard.
My only adverse comment is the bathrooms are a slight triumph of design over function - the shower doors are heavy glass and must have cost a lot, but they don't actually keep the water in the shower space very well...
The bed was a little too soft for my taste, your mileage may vary...
Oh and it's the first place I've ever stayed with a set of dumbells mounted on the wall!

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KiwiJohn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveny U, General Manager at ProfilHotels Hotel Aveny, responded to this review, 31 January 2012
Many thanks for your review and good thoughts. I can actuall agree on the bath room design and of course the glas shower door. We are taking that in consideration under 2012. The dumbells! Well, we belive in a healthy life. Sincerely / Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 August 2011

I stayed here for one week during the Umea football festival and had a very pleasant time. We had a problem at check-in as I had booked a twin room and the room had a double bed instead of two singles. After speaking to reception they had organized another room. The guy on reception was extremely courteous and helpful in this and other queries we had about travel around the town, places to eat etc. Breakfast is really nice and they accommodated us when we needed to eat prior to usual 7.30a.m. start time. The only disappointment was when one day our room was not serviced and we had to request clean towels and toilet roll which had run out. Would definitely recommend though.

Room Tip: Check ahead of booking if you need two single beds as they told us they only do double beds.
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edith56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveny U, General Manager at ProfilHotels Hotel Aveny, responded to this review, 31 January 2012
Google Translation
Tackar för en bra review och att vi lyckades vända bokningsproblemet till det positivare. Givetvis inte bra med handdukarna. Det tar vi åt oss.Tack att du gav dig tid till att ge oss feedback. Med vänlig hälsning Mattias Lindberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ProfilHotels Hotel Aveny

Property: ProfilHotels Hotel Aveny
Address: 14 Raadhusesplanaden, Umea 903 28, Sweden
Region: Sweden > Vasterbotten County > Umea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Umea
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ProfilHotels Hotel Aveny 4*
Number of rooms: 89
Official Description (provided by the hotel):
Avenue Hotel is a design hotel located in central Umeå. The hotel is designed for those with high demands on quality and service and seeking an accommodation with exciting and different surroundings. All rooms are equipped with Carpe Diem beds, rain shower and mini bar. Hotel suites include jacuzzi and sauna.Guests have free Wi-Fi and free access to Formtoppen, one of the city's best gym located in the same building.The hotel's own restaurant, Angelini, serves à la carte dishes inspired by the Italian and American cuisine. If you prefer a snack or just a drink, you have the pleasant lounge bar. For those who prefer rustic pub food, beer or whiskey, you are welcome to join us at our own pub, The Pipes of Scotland. ... more   less 
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Also Known As:
Aveny Hotel Umeå

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