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Reviewed August 18, 2012

I booked a private double room at this guest house as I was arriving from Canada and wanted to ensure a decent sleep. I corresponded with the manager twice via email to inquire about an early check-in (not offered) and luggage storage (not available either). When I arrived to check in at 3 pm I was greeted by a sign on the door - you need a mobile phone in order to call the manager to check in. Fortunately the taxi driver who dropped me off was able to do this, and at this point I found out the room had been double-booked. The person I spoke to offered a weak apology and blamed the computer system. When I asked about assistance with booking alternative accommodation he refused to help. I have now emailed the booking agency with this feedback in the hope that they will remove this place from their books. The exterior of the property is unkempt and generally unwelcoming.

Room Tip: Avoid this place at all costs - whoever runs the show has no idea.
  • Stayed: August 2012, travelled solo
    • Location
    • Service
14  Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 26, 2012

I write this review, because I have never been treated so bad in my life. I work in a hotel my self and if i treat my guests like the owner treated his guests I get fired. When we wanted to check in at the guesthouse there is no reception. You have to wait outside. We arrived at 2 at night, and there was a note on the door that you have to call when you want to check in. We were lucky that our taxi driver called for us. If you do not have a phone you have a problem. When we had to pay the room he let us pay a higher exchange currency. When we asked the owner about this te next day he was yelling at us very loud and he teated us very bad. You threat your dog better than he treated his guests. Some guests asked a bout a double bed ( because all rooms have single beds), the owner called the next day and said to them that he sold their room and that they have to check out. The guesthouse was dirty and some children clean it. Not one couple who checked in was treated normal! He told us that he has the cheapest geusthouse in Reykjavik so he can treat his guests the way he want. Please go somewhere else and pay a liitle bit more because it really destroys your holiday!!!

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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7  Thank Evva_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 2, 2017
Google Translation

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 2, 2017 via mobile
Google Translation

Stayed: July 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 23, 2017
Google Translation

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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