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All reviews top floor rooftop bar old town rain shower glass shower hermes toiletries complimentary mini bar amazing shower no alcohol nespresso machine petrusse valley across the bridge rooms are modern sofitel luxembourg luxury hotel turn down service beautiful room
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6 - 11 of 1,735 reviews
Reviewed 4 weeks ago

Everything at this hotel was excellent. The décor is eye-catching, the room was luxurious, breakfast was superb (because of the food and also because of the astounding presentation of both the food and the panoramic view of the city). Staff was very helpful and accommodated all our requests. Wish I had stayed longer.

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank leandroz578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this reviewResponded 4 weeks ago

Dear Leandro Z,

Thank you for taking of your time to give us such a high praise and we are thrilled to know that your stay at Sofitel Luxembourg Le Grand Ducal is one of your best.
We are thrilled to know that our service delivery and facilities exceeded all of your expectations, rest assured we will share this with our team.
We hope to have the pleasure of welcoming you again for another Magnifique stay with us.

Best Regards,
Fernando Lopez Lens
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed at the Sofitel Luxembourg le Grand Ducal for one night during a three-country, six-city tour of Europe over Christmas. Very nice hotel, albeit with an institutional feel, a la Radison Blu. Great bar / restaurant location on the top floor, where we had late-night drinks.

It's a short walk from the hotel to the center of the city across the bridge.

Room Tip: Reserve a room with view of valley / old city
  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank WolfeStreetTravelcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this reviewResponded 4 weeks ago

Dear WolfeStreetTravelcom,

Thank you for taking of your time to give us several reviews regarding your experiences at Sofitel Luxembourg Le Grand Ducal and our restaurant Mu Luxembourg.

We are thrilled to receive such high praise and to know that your stop in Luxembourg on your european trip was everything you hoped it to be.
We will share your reviews with our ambassadors and look very much forward to welcoming you again for another visit.

Best Regards,
Fernando Lopez Lens
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2018 via mobile

This was my first stay in Luxembourg and I can’t imagine staying anywhere else to be honest.

It’s very central for meetings and close to good restaurants.

The rooms are large and well maintained with very comfortable beds and have free tea and coffee and soft drinks.

The staff are excellent and very helpful.

Keep up the good work.

Stayed: October 2018, travelled on business
Thank tbuae999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this reviewResponded 4 weeks ago

Dear tbuae999,

Thank you so much for giving us such a warm recommendation of your experience here at Sofitel Le Grand Ducal.
We are thrilled to know that your stay was as convenient and pleasant as you hoped it to be.

Rest assured,we will not hesitate to share this comment with of all our ambassadors who will be delighted to hear that the quality of service delivery and professionalism allowed you to enjoy an easy-going business trip.

We do hope to have the pleasure of welcoming you again to Sofitel Luxembourg Le Grand Ducal for another stay.

Best Regards,
Fernando Lopez Lens
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2018 via mobile

First, it's not in the old city center and about 10 mins walk from train station. Other than that, it has an excellent view at the restaurant, especially for breakfast. The lobby, escalators and hallway are all well design in good taste.
The bar has some serious high end bottles, like louis xiii!! The room is modern chic design. Its shower is very cool and ecstatic. The best design is that the toilet is in a separate room. I love the design so much. Its usually only in very high end house. The toiletries is Hermes brand! Now the best part is the minibar is complementary!!! Sure, there is no alcohol, but we have 4 bottles of water in glass bottle and 4 cans of soft drinks. It's the only hotel that gives you so many drinks, per day! Yes its restocked to full every day. The house keeping is also excellent. Every day we have all tea and coffee restocked. We put our personal stuffs on the vanity and the house keeping put everything back neatly to where it was after cleaning. And it's done consistently this high standard. So bravo to you Sofitel!

Stayed: October 2018, travelled as a couple
Thank Stanley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this reviewResponded 4 weeks ago

Dear Stanley A,

Thank you so much for giving us such a warm review and recommendation.
We are thrilled to know that your stay here at Sofitel Luxembourg Le Grand Ducal went above and beyond all of your expectations.
We will not hesitate to share this comment with of all our ambassadors who will be delighted to hear that the quality of service delivery and our facilities allowed you to enjoy a most Magnifique stay with us.
We do hope to have the pleasure of welcoming you again to Sofitel Luxembourg Le Grand Ducal for another great visit.

Best Regards,
Fernando Lopez Lens
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018 via mobile

Popped over to LUX for a night with the Mrs away from the kids.

Our one night stay was fantastic. We found the staff very friendly, although they looked surprised when we arrived not dressed in suits.

The bar on the 8th is a great place to watch the sunset and have afew drinks before dinner. The restaurant was the only down side really. Waiting staff were few, stress and rude at times. Food was very over priced for what we had and not great. Breakfast buffet was very good be it €30 each and no better that a premier inn buffet( which is usually included with the room).

All in all, a great place to stay but would suggest eating elsewhere.

Stayed: September 2018, travelled as a couple
Thank Jacques F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this reviewResponded 4 weeks ago

Dear Jacques F,

Thank you for taking of your time to give us your review regarding your experience at Sofitel Luxembourg Le Grand Ducal.
We are delighted to know that our services allowed you to enjoy a nice weekend with your spouse in Luxembourg.
Please rest assured, we will share your review regarding the facilities mentioned in order to continuously improve our quality delivery.
We look forward to welcoming you again for another getaway weekend.

Best Regards,
Fernando Lopez Lens
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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