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Reviewed February 18, 2018 via mobile

I was there to celebrate a special day Staff has arrange a lobvely dinner and tje facilities were what you really want an old buildind but very well preserved amd the rooms were big enough and restored
Good location by the sea

Stayed: April 2017, travelled as a couple
Thank kpoupazis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PetrosPierides, General Manager at Crowne Plaza Limassol, responded to this reviewResponded February 18, 2018

Dear kpoupazis,

Thank you for taking the time to let us know about your recent stay at the Crowne Plaza Limassol hotel. Delighted to hear that you chose to spend your special occasion at our beach hotel, and enjoyed it thoroughly. We hope to have the pleasure of welcoming you back for another peaceful and romantic holiday again soon.

Kind Regards,

Petros Pierides
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 25, 2018

Love love love this hotel, been here a few times now on business and thoroughly enjoyed it each time.

If I'm being really picky some of the fittings are slightly dated, but it doesn't matter because they keep it extremely clean and the attention to detail is excellent, for example you get two medium/large bottles of water free of charge in your room - which is important in a hot climate.

Food is good and the bar area is nice. Lovely breakfast with stunning views.

Staff are extremely friendly and helpful.

Do what you can to get a seafront room.

Will definitely be back!

Room Tip: Sea view room
Stayed: January 2018, travelled on business
Thank 59_Will
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 6, 2018

2 night stay in Limassol. A average stay was ruined by a very rude and surly reception manager as I was checking out. He was a elerdley looking man who should be trained on customer service. Not a great hotel just a adequate one. The room was fine but the air conditioning is weak. The food in the restaurant is not worth it for the price.

  • Stayed: December 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
5  Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PetrosPierides, General Manager at Crowne Plaza Limassol, responded to this reviewResponded January 8, 2018

Dear Sam H,

Thank you for taking the time to let us know about your recent visit. We apologize that your stay in December did not meet expectations, as this is not up to our normal standards. We aim to offer a 10/10 experience, and will certainly share your comments with our night receptionist and provide additional training so that we resolve the issue once and for all. If you have a moment, please do reach out to me personally with any details of the incident so that we can really explain to our agent what went wrong and improve his performance in future. I can be reached personally at: gm@cplimassol.com. Regarding the air-conditioning, allow me to explain that in mid-December we had set the zone your room was in to "fresh air", since most of our guests felt it was too cold for cooling. If you were trying to cool your room, this is why the air-conditioning appeared to be "weak". In closing, we are glad to see that you were nevertheless satisfied with the cleanliness of the hotel and will feed this back to the housekeeping team. I very much hope to hear from you soon.

Kind Regards,

Petros Pierides
General Manager

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Reviewed January 1, 2018 via mobile

Very good location, not far from Limassol downtown and exactly n the beach. Very well organized with excellent service at the front desk and in all restaurants. Great facilities and spacious rooms, but you must book sea view to enjoy it. Hygiene at the sauna area a bit below IHG standards, as well as sometimes housekeeping not at its best. Definitely recommended hotel both for business and leisure.

Stayed: December 2017, travelled as a couple
2  Thank worldender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PetrosPierides, General Manager at Crowne Plaza Limassol, responded to this reviewResponded January 9, 2018

Dear worldender,

Thank you for taking the time to let us know about your recent stay at the Crowne Plaza Limassol hotel. We're delighted to hear that you found the service excellent and the location ideal, and will share your comments with our team so that we can continue to improve our services and facilities. We hope to have the pleasure of welcoming you back at our beach hotel again soon and wish you a pleasant stay on your next IHG travel adventure.

Kind Regards,

Petros Pierides
General Manager

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Reviewed January 1, 2018

The hotel is right on the beach. Sea view rooms have a spectacular view . Rooms are nice size, bright and pleasantly appionted. Bathroom is a little dated but good size, clean and functional. All the amenities are there, shampoo, conditioner, shower gel etc. I found pillows very hard . That is the only thing I ver much disliked in the room. We were there for the New Year. The ballroom was very busy. In my opinion too many tables fir the size of the room. They provided the tiniest dance floor possible. It was very crowded and quite frankly only suitable for very young kids which loved bopping about and made the most of the evening. Food was very good and it was rep,enished very quickly. I applaud the kitchen organization. The waiters were extremely friendly but could do with extra training, wine waiters do not think that wine tasting before pouring the wine is customary. At breakfast the staff is again extremely helpful and very warm but slow in clearing plates. These are very small things and easily sorted. I left absolutely happy and grateful for the friendliness and genuine warmth that seems to be part of this very nice hotel. Great management and staff. I recommend this place wholeheartedly

Stayed: December 2017, travelled with friends
Thank Lovetotraveldubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PetrosPierides, General Manager at Crowne Plaza Limassol, responded to this reviewResponded January 9, 2018

Dear Lovetotraveldubai,

Thank you for taking the time to let us know about your recent stay at the Crowne Plaza Limassol hotel. Delighted to hear that you found the rooms well-appointed, the food delicious and our team exceptionally friendly. I will congratulate the Chef and his team for a job well-done on New Year's Eve. Apologies for the discomfort you felt due to the firm pillows. We do have soft, feather/down pillows which are available on request from the Housekeeping department. Regarding the service faux-pas mentioned, we most certainly do believe it is customary to taste wine before pouring, and we will provide instant training to the waiter who served your table to nip the matter in the bud. Rest assured we will use your invaluable tips for further training and consolidation of knowledge.

We really appreciate your wholehearted recommendation and hope to have the pleasure of welcoming you back at our beach hotel on a future holiday in Cyprus.

Kind Regards,

Petros Pierides
General Manager

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