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Reviewed August 13, 2018 via mobile

Visited with family from 23/06 - 04/07 2018. We arrived in the dark and were very disappointed following some drunken louts in the reception area and lots of mishaps with rooms being unsuitable etc. However the next morning we met with the guest relations manager and everything was sorted out. From then on the holiday was brilliant. Food superb and the rooms we were moved to were great.
A great pool and drinks flowing all day long. Lots of choice of food and we very much enjoyed each and every night. The only reason I am not giving a 5 is purely because of our arrival experience. But form the next morning on, everything was fantastic. Well worth it and thoroughly recommend.
Superb beach front and lots of weddings whilst we were there. Which was nice to see.

Stayed: July 2018
1  Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliasBeachHotel, General Manager at Elias Beach Hotel, responded to this reviewResponded 1 week ago

Dear Reviewer,

Many Greetings from Elias Beach Hotel!

Thank you very much for choosing our hotel for your recent stay with us with your family in June/.July 2018 for a special birthday occasion, and for taking the time to share your experience with us through such a nice online review on Trip Advisor.

Athough I was saddened initially to read that you had a slight disappointment to start your holiday upon your arrival and an inconvenience caused with regards to your room allocation. However, I am delighted and happy to finally know that all were sorted out, the following morning with our Guest Relations Manager; Evgenia and since then your holiday has run as it was supposed to be and not only have met your expectations but even exceeded them.

I am also glad to read that you found our beach front and food options great, as well as, your new rooms, where you were moved to. Happy to know that you did actually enjoyed the weddings that you have experienced whilst in the hotel, and that they did not interfere with your holiday experience.

Once again, thank you for your nice review and we all look forward to welcoming you back in the near future,

Best Regards,

Chris Aristidou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2018 via mobile

Me and my partner visited this hotel mid July. The hotel is a nice hotel, I am a fussy eater and found the food ok and my partner seemed to like it. There was a different themed night each night. We visited the Greek and Asian restaurant which you can only visit one, I would recommend paying the £15 and visiting again as the food was great.
The rooms where standard however I felt the carpet in the Hall ways where Abby smelly.
Each day/night we sat inside as there where lost of cats around, you would be sitting eating your food outside and a cat would appear.
There is not much around the hotel. There was a bus stop outside where you could get the local bus into the marina for £2 however a taxi was only between £15-20. The marina was lovely, lots of different restaurants including branded such as pizza hunt, tgis, coffee places. There was a few other restaurants where we did eat and the food was fab and reasonably priced.
The staff where all very friendly and very helpful. Drinks whether great, all branded sprites.

Stayed: July 2018, travelled as a couple
2  Thank carla9172018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliasBeachHotel, General Manager at Elias Beach Hotel, responded to this reviewResponded 1 week ago

Dear Reviewer,

Many Greetings from Elias Beach Hotel!

Thank you very much for choosing our hotel for your recent stay with us in July 2018, and for taking the time to share your experience with us through your subsequent online review on Trip Advisor.

Glad to read that you did enjoy some of our facilities and services; although you have evaluated us with one of the lowest ranking scores on Trip Advisor. Thank you also for your kind comments for our staff members; for their friendliness and helpfulness.

Once again, thank you for your review and we hope to have the opportunity of welcoming you back during one of your future travels,

Best Regards,

Chris Aristidou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2018

We stayed at Elias for the first time and would definitely stay again without hesitation, the hotel is very nice and kept in good condition, the staff and very friendly and helpful and the facilities are plenty

Room Tip: We stayed on floor 5 it was quite noisy at night
  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
3  Thank BackPacker602196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliasBeachHotel, General Manager at Elias Beach Hotel, responded to this reviewResponded 1 week ago

Dear Reviewer,

Many Greetings from Elias Beach Hotel!

Thank you very much for choosing our hotel for your recent stay with us in August 2018 with your family, and for taking the time to share your experience with us through your excellent online review on Trip Advisor.

I am delighted to read that you had a lovely stay and that this was your first time with us, but definitely not the last one, and thank you for already considering a definite return stay without any hesitation.

Glad to know that you found our hotel very nice, and well maintained with plently facilities, as well as, highlighting the friendliness and helpfulness of our staff members. They are indeed our greatest hotel asset, and such feedback will denitely encourage them even more to keep up their hard work and efforts in delivering such an outstanding customer service and experience.

Once again, thank you for your excellent review and we all look forward to welcoming you back in the nearest future,

Best Regards,

Chris Aristidou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 10, 2018

Amazing location, fantastic food, great facilities and friendly staff. The rooms are clean, comfortable and some of them have great sea views. I have been going to this hotel for years, the staff make you feel so welcome. I would definitely recommend this hotel for a great stay in Cyprus

Stayed: October 2017, travelled with family
3  Thank Dani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliasBeachHotel, General Manager at Elias Beach Hotel, responded to this reviewResponded 1 week ago

Dear Reviewer,

Many Greetings from Elias Beach Hotel!

Thank you very much for choosing our hotel for your last year stay with us in October 2017 with your family, and for taking the time to share your experience with us through your excellent online review on Trip Advisor.

I feel very honored to read that this stay was the best holiday for you and that this was not your first time in our hotel. Glad to know that you have enjoyed so much our hotel facilities and services; including of our location that you found amazing, our food options, our guestrooms' cleanliness and comfort.

Many thanks for commenting on how welcoming our staff members are, and for the definite recommendation to all future travelers while deciding their holiday destination and stay in Cyprus.

Once again, thank you for your excellent review and we all look forward to welcoming you back in the near future,

Best Regards,

Chris Aristidou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2018 via mobile

Just returned after 2 weeks all inclusive with my two children. The hotel is wonderful and we will definitely be returning.

The location was fabulous - I enjoyed being away from the main town but the bus link outside made everywhere very accessible.

The pools are good - a nice toddler pool, family pool and then adult pool. The family pool only goes to 1.2m so great for younger children. The beach is quite literally a stones throw. We loved being able to walk between beach and pool. Sunbeds were always available but the usual early morning ‘towel gate’ does occur if you want specific beds. Inflatables are not allowed in the pool (bar baby floats) Initially we were a little disappointed but actually enjoyed being able to move around the pool rather than being overrun by floats!

Our room was a good size and the beds were comfy. The room was clean and aircon easy to adapt to temp we liked.

The staff were attentive and friendly. All bars are well manned and the main hotel bar is waiter service. All the drinks are named brands and there is an extensive cocktail list!

The food was lovely. A good range of tasty and well cooked dishes. We particularly enjoyed Cypriot night with the dancing outside. Flavours restaurant has a choice of indoor or outdoor dining. We also enjoyed evenings at the hotels two a la carte restaurants - Cypriot Meze at Blue Paradise - this was a fun evening in the restaurant by the sea. Asian at Seven Orchids - this was a four course meal you chose from a small selection for each course. I enjoyed this but my children (11 & 14) found it a bit spicy.

The All Stars entertainment team were amazing. The evening shows, although not packed by guests, were fab. They are a very talented group and work extremely hard. They aren’t pushy during the day and have a good range of activities for all ages.

Shops - don’t use the highly expensive hotel shop. There are two shops opposite which are ok however if you turn left when you come out of the hotel there is a great, much cheaper, supermarket which has a good range of food, suncream, snorkels etc and the usual gift selection.

The transfers to and from the airport were easy and we didn’t have the usual tour of all the hotels in the area for pick up and drop offs and Paphos airport was a breeze! On the way home we were through check in and security in 15 minutes.

Overall a brilliant holiday, from which we didn’t want to return! Thank you Elias Beach!

Stayed: August 2018, travelled with family
3  Thank eht17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliasBeachHotel, General Manager at Elias Beach Hotel, responded to this reviewResponded 1 week ago

Dear Reviewer,

Many Greetings from Elias Beach Hotel!

Thank you very much for choosing our hotel for your recent stay with us in August 2018 with your family, and for taking the time to share your experience with us through your excellent online review on Trip Advisor.

I feel delighted to read that you had such a fabulous stay with us and enjoyed our facilities and services. Thank you for the detailed information given through your review for almost every aspect of someone can experience while staying with us, and especially for your kind words for our staff members. Such feedback will definitely assist every future traveller while deciding their holiday destination.

Once again, thank you for your excellent review and we also look forward to welcoming you back in the near future,

Best Regards,

Chris Aristidou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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