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“Late departure stay”
Review of Hilton Cyprus

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Hilton Cyprus
Ranked #1 of 26 Hotels in Nicosia
Certificate of Excellence
Reviewed 15 October 2016

Stayed here one night due to late departure, was sent here by Thomas Cook, we were treated like second class citizens, food was very poor and staff were very un helpful.The hotel itself is very nice however extortionate prices, 6 euros for a bottle of water and 14 euros for a glass of cheap wine, never again i hope

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Pete D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 17 October 2016

Please accept our sincere apologies that your overnight stay at our hotel, did not meet your expectations. Thank you for your constructive feedback which has been shared with our Executive Team.

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Reviews (1,094)
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222 - 228 of 1,095 reviews

Reviewed 13 October 2016

Lovely hotel. Would recommend. Very good for business. Comfortable and clean with charming and helpful staff. Good business centre. Nice sized rooms with good facilities. Good gym, pool and othe facilities. Bed a bit hard.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank patriciamL274BF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 17 October 2016

Happy to hear that your business trip to our hotel was to your expectations and that our team members were most helpful. Thank you for your recommendation of the Hilton Cyprus and its facilities.

Looking forward to welcoming you back to the Hilton Cyprus and being of service again, soon.

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Reviewed 12 October 2016

The hotel might be older, but it has an air of grandeur for sure. Well maintained rooms, reception, etc. and very friendly staff. Nothing seemed too much bother. The restaurant and room service was entirely overpriced but this is to be expected. Room was clean (and cleaned well), large breakfast selection, pool, etc. Would recommend!

Stayed: October 2016, travelled as a couple
Thank Travelling_ThomasM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 13 October 2016

Thank you for your recommendation of the Hilton Cyprus, which is much appreciated. Happy to see that you had such an enjoyable stay and that our team members, were most caring and hospitable.

Looking forward to welcoming you back again soon and being of service.

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Reviewed 12 October 2016

Comfortable rooms, nice lobby area for business meetings, great variety for breakfast and lunch buffet. Staff is very helpful offering high standard of service. Wide variety of sport activities. Great choice for business travelers.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Yannis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 13 October 2016

Very happy indeed to hear that you had such a lovely stay at the Hilton Cyprus, and that all our services were to your complete satisfaction.

Looking forward to welcoming you back again, for another delightful visit in the very near future.

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Reviewed 12 October 2016 via mobile

Being at the hotel, the expectations where high. However welcoming, check in, rooms and general impression of the hotel just brought be down to earth. The hotel
Must be from the 70's with the same charm. Rooms are small, too poshy and with smell from the 70's.
Seriously... I never had such incompetent bar service at this price level. Local draft beer at 8 EUR!!! Tequila sunrise???? What is that???
I guess I have to look for alternatives for then next visit to Nicosia.
Sorry

Stayed: September 2016, travelled on business
Thank Sputzis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 13 October 2016


Thank you for your constructive feedback. Please accept our sincere apologies that we did not meet your expectations on this occasion. Your comments regarding the Bar service have been shared with our Food & Beverage Manager and Director of Operations for their immediate attention and follow-up.

Trust you will reconsider visiting our property in the future.

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Reviewed 11 October 2016 via mobile

Hilton is the best hotel in Nicosia by far. Speaking about quality of food, how clean and beautiful it is, how well trained people are to make you feel good. There is no other hotel that provides that quality of service. Highly recommended !!

Stayed: October 2016, travelled on business
Thank kapaniris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 13 October 2016

Thank you for your high recommendation of the Hilton Cyprus, and your genuine feedback, which is truly appreciated. Delighted to see that your stay with us was to your complete satisfaction and that you had a most enjoyable visit.

Looking forward to welcoming you back again soon.

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Reviewed 6 October 2016

The hotel is very-very old. You can feel it almost everywhere. Wi-fi is free only in lobby and in rooms it costs 10 euros per device per day, as far as I remember, which is sooo not 21st century. The breakfast though is nice. You have a selection of freshly made Cypriot pastries and pies, fresh juices, nice coffee and great welcoming service. And they have a couple of pools and spa. But overall the hotel is too overpriced.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank arazinkov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this reviewResponded 10 October 2016

Thank you for your constructive feedback. In reference to the internet service, Hilton HHonors members are entitled to free guest room internet under certain terms and conditions. Please feel free to visit the Hilton HHonors website for details.

Happy to see that you liked the breakfast buffet and that our team members were most hospitable.

Looking forward to welcoming you back again in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cyprus

Address: Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus
Phone Number:
Region: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nicosia
#1 Luxury Hotel in Nicosia
#1 Spa Hotel in Nicosia
#2 Romantic Hotel in Nicosia
#3 Business Hotel in Nicosia
Price Range: $270 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cyprus 5*
Number of rooms: 294
Official Description (provided by the hotel):
Hilton Cyprus is the only 5 star hotel in Nicosia and counts over 45 years of experience. Location: Just 45km/30 minutes from Larnaca International Airport and only 15 minutes walking distance from the city centre, shopping and entertainment areas; conveniently located next to the business district. Accommodation & Room Types: There are 294 rooms available out of which 19 are suites and 76 Executive rooms. Hilton Guest Rooms: All Hilton guest rooms are non – smoking and feature a working desk, direct-dial telephone line, Internet and wireless connection, TV and Pay-TV, hairdryer, mini bar, electronic lock system, individually controlled air-conditioning, smoke detectors, sprinklers, private balcony,safe deposit boxes, bathrobe and slippers, magnifying mirror and tea & coffee making facilities. Executive Rooms: All Executive rooms, which are 20% larger than the Hilton guest rooms, are fully equipped and decorated to the highest standard, enabling you to unwind in comfort after a hard day, or to continue working effectively from your room. Guests staying in the Executive Wing can enjoy complimentary access to the Executive Lounge. The Executive Lounge allows you to lounge in an elegant environment where breakfast, hot drinks and cold refreshments, cocktails and canapés are served free of charge throughout the day. International newspapers and magazines and a comfortable satellite TV corner make the Lounge a real “home away from home”.Accessible rooms are also available. Services & Features: Guest facilities and services also include a Business Centre, shopping gallery with a hairdresser & barbershop, bookshop, bank, taxi and car rental services and free car park facilities. Free WiFi is available in all public spaces of the hotel.The hotel also offers various meeting rooms and facilities that can accommodate either a small meeting or a conference for up to 720 delegates. The Hiltonia Health Club features a fitness centre with outdoor and indoor swimming pool, 4 tennis courts, a squash court, and Spa area with steam bath, Jacuzzi, Sauna and beauty centre, which allows you to pamper yourself with a massage and spa treatments. Dining & Entertainment: The Fontana restaurant is available for all-day dining. Enjoy our Hilton Breakfast, in the morning, and for lunch or dinner choose from a wide variety of traditional or international buffet or the a la carte menu. If you are seeking a comfortable and friendly atmosphere, the Paddock Bar invites you, after a hard day’s work, to enjoy cocktails and drinks by ordering your favourites. The Lobby Lounge of the hotel allows you to lounge in a relaxing atmosphere and invites you to enjoy aromatic coffees and delicious dessert or even a light snack including Hilton Classic meals. Traditional afternoon tea is served daily on weekdays. Enjoy refreshing cocktails and tempting snacks at the seasonal Pergola Grill & Bar, situated next to the outdoor swimming pool. At night time Pergola transforms into a magnificent restaurant offering a tempting a la carte menu with a wide selection of grilled dishes, delicious steaks and the finest wines and spirits! ... more   less 
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Also Known As:
Hilton Cyprus Hotel Nicosia
Hilton Hotel Cyprus
Hilton Hotel Nicosia
Hilton Nicosia
Nicosia Hilton

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