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“Nice stay!”

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SunConnect Sofianna Resort
Ranked #59 of 84 Hotels in Paphos
Certificate of Excellence
Reviewed 10 February 2017

we had a good time in this hotel , even we only stayed for a few days since we had to move from the original hotel we booked,
The Hotel is in a great location nearby the harbour and bar street , but not noisy at all.
Staff is very kind and very friendly!
Our cleaner was very nice . I had to stay in for few days because of up set tummy .She brought me some soup from her home which it was so great !
Only thing that did not like in the area was the two mini markets - kiosks across the road from the hotel , both very dirty and they keep dogs and cats inside out there place!
Also my misses try a place nearby the hotel while i was ill , it was a wedding in there , she said when she went to the toilet she found a used condom,and that in the ladies!!!
why , how , when .??still try to guess!!
well , it happend especially after lot of drinking in a wedding!
in total good stay and we will recommend this hotel !

Room Tip: stay away from restaurants with weddings in the area ! if you go in by accident be very careful with...
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  • Stayed: April 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Dragmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 333 reviews

Reviewed 26 October 2016 via mobile

Our stay at the Sofianna was good but it is clear the place needs some refurbishment and updating, which I understand is planned. Suggest they significantly improve the wifi connection in the rooms as part of this work. The hotel though is very well located near some excellent restaurants and the harbour and archaeological sites are within walking distance. They should also retain their very friendly and helpful staff.

Stayed: October 2016, travelled as a couple
1  Thank Colinsweeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 28 October 2016

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are very pleased that you have enjoyed your stay with us.

We hope that we will have the opportunity to welcome you again at our resort.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2016 via mobile

Booked into a studio apartment (room 126). This was quite dated, however it was clean, the air conditioning was good and it had a decent shower. Unfortunately the balcony just overlooked other people's front doors so never actually used it.
The pool area was very nice with plenty of sunbeds. It looks like it is in the middle of being completely refurbished so once finished should very nice.
The hotel is very centrally located within a 5-10 min walk to the harbour. There are plenty of good bars and restaurants on the way.
Overall had a great holiday and would recommend these apartments.

Stayed: October 2016, travelled with family
1  Thank AliGee999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 28 October 2016

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are very pleased that you have enjoyed your stay with us.

We hope that we will have the opportunity to welcome you again at our resort.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2016

Sofianna Hotel Apartments and surrounding area was an excellent choice for my first visit to Cyprus, we were in the mist of great bars, restaurants. We found a superb little restaurant tucked away nick named the Hidden Gem. The beaches were wonderful so much to see. Sofianna's staff were great. Always cheerful, hard working. A fantastic pool and bar. The owners are closing it down for 18months taking down and are rebuilding part of the complex. We will be looking at a revisit when it reopens.

Room Tip: You will have to look at it again in 18 months to see the changes.
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  • Stayed: October 2016, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 19 October 2016

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are very pleased that you have enjoyed your stay with us.

We hope that we will have the opportunity to welcome you again at our resort.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016 via mobile

We stayed for 2 weeks from 21st September to 5th October 2016. We had been in contact with the hotel in advance due to mobility issues and we're pleased to be given an upgrade from a standard 1 bedroom apartment to a superior 1 bedroom apartment with a garden view as requested. The main reason for this is the walk in shower you get with this room as I cannot get in and out of a bath. We were room 618. The WiFi was great from our room. The room was clean and very comfortable. It was fully equipped and had a balcony and air con. The beds were the best ever and we both slept so well. My son had the sofa bed which was also perfect for him. He is autistic and loved his own little camp room.
We had a few accidents with bedding due to my stoma and my son having a couple of accidents. The maid we had was fantastic. Nothing was too much bother and she sorted these issues straight away. We felt bad but she kept saying no problem. We saw her every day and got to know her quite well.
The rest of the staff on the hotel were really nice and friendly and great with my autistic son who loved to ask for the key everyday.
The pool was a good size and is going to be refurbished soon so understandably it wasn't in the best of conditions but was very clean and tge chemicals well balanced. It was just a bit cold though. My husband gad an accident and fell on the tiles when he git out the pool and Meggy came over with her first aid kit to sort it. She asked how he was the next day too.
It's a shame some of the facilities weren't available and some lights weren't working in the corridors etc. But as we know it us being refurbed shortly and it didn't make a difference to our holiday.
The hotel is in a fantastic location very near to the harbour and shops etc and there are plenty if restaurants nearby. I had grwat cocktails at the George and Dragon pub attached to the hotel. We also made friends with the local cats and local people. Chris at the Moonlight Taverna is fantastic and waved everyday as we walked past and came over to say goodbye when we left for home.
I really miss Cyprus and can't wait to come back it feels so homely and I would definitely stay at the Sofianna again. I really don't know why there are so many negative reviews. We had towels replaced daily, bins changed, clean bedding, mopped and hoovered floors so no complaints there. Staff very approachable and they went above and beyond d helping us out with our car hire that went a bit wrong but turned out fine in the end.
We went and visited so name places including tomb of the kings, archeological park, pafos castle, boat trip, coral bay, Lefkara and Omodos mountain villages and Nicosia the capital where we crossed the border to the Turkish side (didn't like the Turkish side) and don't for get your passports. It was an experience.
Thankyou Niki and all the staff at the Sofianna for our most memorable and fantastic holiday.

Stayed: September 2016, travelled with family
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 18 October 2016

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are very pleased that you have enjoyed your stay with us.

We hope that we will have the opportunity to welcome you again at our resort.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2016 via mobile

We have just returned from a wonderful week at the Sofianna hotel Apts. we stayed in room 419. What a gorgeous stay. Room was out of this world. Didn't expect it to be so huge and comfortable. Every thing we needed was in the room. Staff were excellent and so helpful. The bar staff by the pool were so friendly and helpful and we loved every minute of it. All the hotel staff were friendly and helpful and kind. One morning the shower gel container fell off wall in shower so we told them at reception and first thing lady asked was are we ok. Was we hurt. We said no but within 20 minutes a brand new one was replaced. Every area of the hotel was clean We so loved this hotel and even looked for booking again for next April but was sad and shocked to hear it is closing for a major refurb. And all I can say is please hurry because we can't wait to come back to a great place.

Stayed: October 2016, travelled as a couple
Thank Harvey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 18 October 2016

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are very pleased that you have enjoyed your stay with us.

We hope that we will have the opportunity to welcome you again at our resort.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016 via mobile

Just arrived back from a four night stay at the Sofianna Hotel Apartments. Overall not a great experience. Booked a two bedroom apartment but due to the hotel being overbooked we were given a one bedroom superior. The room was lovely and modern so that was ok. Shower hopeless not powerful enough. Our main disappointment was the service. Unfortunately our room was only serviced one day out of the four nights we stayed. Struggled to get clean towels not replaced automatically, the poor excuse being the rooms are only serviced 5 days out of 7. Really not acceptable. Service at hotel reception was also sadly a disappointment not very welcoming or friendly on departure, with the exception of George but even he looked a bit sad. We had a late flight home but there was nowhere secure to leave your luggage just had to be left lying at reception. A lot of things needing to be improved but won't be returning due to this poor experience.

Stayed: October 2016, travelled with friends
Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niki_Tembriotou, Assistant Manager at SunConnect Sofianna Resort, responded to this reviewResponded 14 October 2016

Dear Guest,

We appreciate you taking the time to share your experiences with us. So sorry to hear that we did not meet your expectations during your stay with us. Our team strives to provide our guests with great experiences and regret not being able to exceed your expectations.

We do hope that you will give us the chance to welcome you back in our new resort and we assure you that you will enjoy your stay with us.

Kind Regards,

Niki Tembriotou
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SunConnect Sofianna Resort

Address: 9 Agamemnos Street, Paphos 8102, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Paphos
#31 Family Hotel in Paphos
Price Range: $140 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SunConnect Sofianna Resort 3*
Number of rooms: 162
Official Description (provided by the hotel):
For the ultimate family break away, stay at the new SunConnect Sofianna. Expect a jam-packed holiday filled with adventure as the kids will enjoy the Lollo and Bernie Kids' Clubs, digital treasure hunt and games room. While you can unwind in the spa and lounge by the Adult Only pool. With the fantastic dining options and a superb location in the heart of Paphos, everything is within easy reach on your All Inclusive holiday. Location 300m from the beach with a selection of shops, bars and restaurants right on the doorstep. Close to the main nightlife of Paphos. ... more   less 
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Also Known As:
Sofianna Hotel Apts
Sofianna Hotel Paphos
SunConnect Sofianna Resort Cyprus/Paphos

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