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“Average”
Review of ibis Linz City

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ibis Linz City
Ranked #2 of 31 Hotels in Linz
Reviewed 14 August 2017

We stayed here as our flight was diverted and it's a short walk away from the station. The rooms where very overpriced for what they where very average the shower was broken and most things seemed past their best. The whole place stank of smoke, you could even smell some in the rooms. I do not recommend

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Verity S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Geschäftsführer at ibis Linz City, responded to this reviewResponded 15 August 2017

Dear guest,

thank you very much for your review on Tripadvisor.
We are very sorry, that we did not meet your expectations and do apologize for the inconveniences concerning the shower.
We hope that you will give us the chance to serve you better next time and send
best regards from Linz
Michael Zabresky, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 15 of 678 reviews

Reviewed 30 July 2017

Pros:
Right opposite the main train station
Room clean
Staff friendly
Breakfast quite nice
Cons:
Bedroom a little dated
Not much choice for evening meal but food was quite nice
Overall, a satisfactory hotel. Only stayed one night.

  • Stayed: July 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank mark19742016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Geschäftsführer at ibis Linz City, responded to this reviewResponded 30 July 2017

Dear guest,

thank you very much for your review and your feedback concerning your stay in our house. We are glad, that we have been your host in Linz.
We hope, that we can welcome you again very soon in our hotel and send
best regards
Michael Zabresky, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017 via mobile

When we first arrived at the hotel - the receptionist was beyond helpful. Polite. Friendly. The location of the hotel to the train station is seconds away too which is a bonus.

The room needs some improvement. Toe nail clippings on the bedding. Stained sheets. Dirty tops. Just a very dirty room.
Small beds. No toiletries in the room which for the price you'd expect. So make sure you bring your own.

Breakfast was €12 and the staff are so rude. Unhelpful. Ungrateful. Making for an awkward breakfast experience. Not a lot of selection. No bread. Just rolls. A few pieces of gluten free bread. No toaster. Just not worth the €12.

We were then told at 9:55am breakfast was closed. Quite abruptly and rude.

I won't be returning to this hotel. The location is great but the staff need some serious improvement as does the hotel.

Stayed: July 2017, travelled with family
Thank Bapz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Manager at ibis Linz City, responded to this reviewResponded 10 July 2017

Dear guest,
thank you very much for taking the time to tell us about your experiences in our hotel. I am very sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies concerning the cleanliness in your room and the friendliness. I give this information to our chambermaid and i will share your comments with my team. Please rest assured that we are taking the appropriate measures to address the problem und prevent future occurrence.

Thank you again for sharing your feedback and we hope that you will stay in our hotel in the near future.

Best regards from Linz
Philipp Kirschner, General Assistant. ibis Linz City

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Reviewed 6 July 2017

While the hotel was good value and not to far out the city centre, we found it looking very dated and the rooms were not great, all felt very budget. Staff were quite good and helpful but I would not stay there again even for the 1 night, as sure there must be better quality options.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Geschäftsführer at ibis Linz City, responded to this reviewResponded 6 July 2017

Dear guest,

thank you for your review and your kind feedback.
We are glad, that we finally could satisfy you with our staff but are also sorry that we could not fullfill your expectations.
Best regards from Linz
Michael Zabresky, General Manager

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Reviewed 27 June 2017

The Ibis formula is excellent. There is everything for a comfortable nights stay from a comfortable room, delicious breakfast to a convenient location near the main railway station and not too far from the city centre.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank I2026DTmichaeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Geschäftsführer at ibis Linz City, responded to this reviewResponded 28 June 2017

Dear ibis-guest,

thank you very much for your excellent review on Tripadvisor. We are glad, that you
have spent an enjoyable stay and that you liked our good location and the breakfast buffet.
Hope to see you soon again in Linz.
Best regards
Michael Zabresky, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank ilyag555
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Michael_Zabresky453, Geschäftsführer at ibis Linz City, responded to this reviewResponded 19 June 2017

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Reviewed 14 June 2017

The Ibis Linz City hotel is ideally situated very close to all transport amenities. Railway station is just across the road from the hotel. The rooms are adequately furnished out, with comfortable beds and shower room. The meals in the restaurant are good and a good varied choice of menu. Very helpful and pleasant staff to look after your needs. Would certainly recommend this hotel to anyone looking for a base to stay in Linz and at reasonably priced room rates.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Demalec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_Zabresky453, Manager at ibis Linz City, responded to this reviewResponded 16 June 2017

Dear guest,

thank you very much for your review and for your recommendations here on tripadvisor. It is always a pleasure to receive positive feedback.
We are glad that you have been our guest and that you have enjoyed your stay. Hope to see you soon again in our house and sending
best regards from Linz

Philipp Kirschner, General Assistant, ibis Linz City.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Linz City

Address: Kaerntnerstrasse 18-20, Linz 4020, Austria
Phone Number:
Region: Austria > Upper Austria > Linz
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 31 Hotels in Linz
Price Range: $102 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Linz City 3*
Number of rooms: 146
Official Description (provided by the hotel):
The Ibis Linz hotel is located in the city centre, facing the railway station and 15 km from the airport. Just 1 km from the Design Center convention centre, it has 146 air-conditioned rooms, including 4 adapted for disabled guests, a restaurant and a bar serving snacks 24/24. 6 meeting rooms can also be booked for your seminars and conferences. Guests on a business trip have Wifi wireless Internet access. Public covered pay parking close to the hotel. ... more   less 
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