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All reviews very nice hotel ski slopes next year swimming pool non smoking special thanks afternoon tea facilities snow sauna edelweiss valley beginners lift
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Reviewed March 26, 2018

This is the second time I’ve been here with family and grand daughter..whilst I cannot fault the food and staff...we chose the wrong week as the hotel was inundated with daily conferences..when we arrived we witnessed large groups of noisy male attendancees and noticed banners were in place around the hotel..we thought this was just for day however it lasted all week...the noise was sometimes intolerable and the group also took over all the beds in front of the pool. ..on the Friday afternoon a stag party emerged and were enjoying themselves standing in the swimming pool drinking wine in glass goblets..which for obvious reasons should not be allowed as children were swimming. The final straw was on the Saturday morning at 7.30am they were still enjoying their stag night very inebriated after drinking all night and smoking in the main lounge..which is now not allowed. They dispersed just before breakfast commenced when reception staff came on duty...all very regrettable especially such a nice hotel.
I suppose they were very good customers.....but spoilt it for the families ..would have given five but for the disruption

Stayed: March 2018, travelled with family
Thank AnthonyDEvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2018 via mobile

We first visited the hotel in March 2017 and had a brilliant time, food, staff, atmosphere was family friendly and we had a lovely time as a family. We have just returned from our second visit and unfortunately I think it will be our last.

I cannot fault the staff, the food or the facilities however the clientele is now moving away from the family friendly hotel it once was. There were groups of men on business trips, stag parties which were loud, drinking a lot, fireworks at 10pm, shouting in the corridors at 2am and coming down for breakfast and they are in the non smoking bar smoking and still drinking. This is really not suitable for a family friendly hotel. This, as well as drinking wine in the pool, bottles, glasses and afternoon tea plates strewn all over the poolside is not safe nor hygienic for people walking around and children playing.

The food was superb and for children the chef cooks on request in the evening which was great. The staff in the restaurant and bar were polite. The rooms were clean, pool area and gym well equipped and very close to both the edelweiss lift and the gamsleiten lift.

However we will be looking for a more family friendly hotel for our holiday next year.

Stayed: March 2018, travelled with family
Thank carolinerooke42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 27, 2018

Second time in Rigele. Its a very nice hotel perfect located in Obertauern. Our rooms where large and bright, with wonderful views of the valley. The rooms where clean and the beds were perfect.
The spa and pool area is nice and very well-added for this size of hotel!!! Indoor/Outdoor pool is a bonus.
The food is excelent. Every day of the week.
Best of all was the wonderful staff. In the bar, in the rastaurant, in the reception, the cleaing staff. Everyone was very nice and service minded.
We will come back a third time ffor sure.

  • Stayed: February 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank sverkerboman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2018 via mobile

We liked it very much. It is very good placed if you are planning to ski. The list of wine is very large and the winery is very nice. Except the personal from the reception which was polite but not really friendly, the rest of the personal was very nice and friendly.
We will definitly come back.

Stayed: February 2018, travelled with family
Thank lambrinor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 1, 2018

I will return for sure, it was one of my best vacation. everything is at your disposal, indoor and outdoor pool, fancy bar, a perfect cuisine with a vey good chef, perfect hosts. all that you want (and maybe more) is there, reachable.

Room Tip: all rooms are very good, I've noticed one with it's own sauna. that should be awesome.
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank octavianf2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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