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“Charming and friendly hotel in the heart of Salzburg” 5 of 5 bubbles
Review of Hotel Elefant

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Hotel Elefant
Ranked #13 of 131 Hotels in Salzburg
Certificate of Excellence
Sydney
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Charming and friendly hotel in the heart of Salzburg”
5 of 5 bubbles Reviewed 18 April 2012

I stayed for three nights at this lovely hotel. It is right in the heart of the Old Town and yet extremely quiet - no street noise once inside. From the reception staff to the breakfast room manager, every interaction with the Hotel Elefant team has been friendly and attentive. My room was a good size, given normal European standards plus the building is an historic one. Well fitted out (although I'd have loved a kettle to make tea in my room), clean, bright, and a view up to the fortress.

I would highly recommend this hotel to anyone visiting Salzburg. You will be around the corner from every major sight, including the Mozart birthplace, close to the river, stepping distance to shops, churches etc, and be able to see the great beauty of the city up close.

A great choice in Salzburg.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SydneyGirl68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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794 reviews from our community

Traveller rating
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    68
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
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  • Any
English first
Oxford, United Kingdom
Level Contributor
215 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

We have been staying here on and off for almost 40 years and have never been other than delighted with our stay. The hotel is run by a family that has been here since the middle ages (their portraits line the breakfast room) and you still get the family feel. The takeover by Best Western has not left a mark: the same staff welcome you, the same staff serve you in the restaurant. The rooms have been tastefully updated and are very comfortable. But do not expect large rooms or large bathrooms, or a spa, as this is a very old building. But what you have is perfect; a charming hotel in the best location in town, a short walk from the opera houses and with one of the best restaurants in Salzburg. Small things help, like the very friendly receptionists and the free wi-fi (though it doesn't work too well in every room). But it is the total experience that impresses: you will want to come back!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank adspharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

For comfort, cleanliness, service, location and wonderful staff, it has to be one of the best hotels I have ever stayed in. The price is very reasonable, and all details have been thought of. The attractions of Salzburg are all within easy walking distance, and the Schloss Hellbrun and the Untersberg are both easy to reach by the same bus line. The genuine attitude of the staff was very impressive; not just doing a job but being really happy to assist. The breakfast was superb, and the WiFi worked perfectly.

Stayed April 2012, travelled as a couple
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 April 2012

Have just had 2 nights at the Hotel Elefant in Salzburg. Perfect location, very friendly and helpful staff. Breakfast fabulous, and hotel restaurant very good. Very good hotel.Would definitely stay there again. Very comfortable room, all mod cons.

Room Tip: Because the hotel is reasonably priced, go for a junior suite , or something other than a standard.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aussiegirl54_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

Some reviews say its too expensive, but seriously? You are in salzburg and right in the middle of the old town... It couldnt be cheap. The superior room was quite nice and spacious, staff was super friendly and breakfast buffet really adequate. But the best has to be the location.

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BRA_BNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

I nice, reasonable priced hotel in the heart of Salzburg. Lots of shopping, restaurants, and tourist spots within walking distance.

Room Tip: The breakfast buffet is a bit unorganized and can be crowded. Try to go earlier if possible.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drspringtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

This hotel was a great finding. It has a great price, it's located right on the centre of Salzburg. They have free wi-fi.
From the station, you can take buses 3, 5 or 6 and get off at the first stop (Rathaus) after the river.
The breakfast was really good and the staff very nice.
The building looks like as if it was a house, and it's beautifully decorated.. it's very cozy.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Carla_Tanaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Elefant

Property: Hotel Elefant
Address: Sigmund-Haffner-Gasse 4 | 5020 Salzburg, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#11 Luxury Hotel in Salzburg
#11 Romantic Hotel in Salzburg
#12 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Elefant 4*
Number of rooms: 31
Official Description (provided by the hotel):
With an age over 750 years, the Hotel Elefant is one of Salzburg's oldest and most traditional hotels. It is situated down a quiet lane off the world-famous Getreidegasse. A look at the history of this building shows that over the past 500 years the hotel's purpose was, and still is, to serve its guests according to the best in Austrian tradition. Lodging in this hotel offers you style and comfort and you will quickly feel at home as a guest of this house. Family-Run Hotel: The Hotel Elefant is run now by the 4th generation of family Mayr. All our employees have been working with us for a long time, so you can be assured to have best quality service. ... more   less 
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Also Known As:
Best Western Elefant
Best Western Salzburg
Salzburg Best Western

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