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All reviews the river pool and sauna old town car lift steam room golden roof wellness area spa facilities perfect location definitely stay here again top floor very nice hotel christmas market main road first floor triple room breakfast spread
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Reviewed 4 weeks ago

We stayed here only one night, but found the location and the hotel overall to be very good. Steps away from the pedestrian/historic parts of town as well as the river and the base station for the trip up Nordkette. We had a lovely drink at the bar and the included breakfast was fantastic. Our only disappointment was that we were there only 1 night.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Stayed here for 4 nights. Very clean room, helpful staff, great breakfast. Pool and sauna very relaxing. Perfectly placed for the old town and access to public transport. Would recommend Innsbruck card if you want to do any sightseeing. Big saving. Just be aware ski lifts have annual maintenance in November so no access to high mountains. Still found plenty to do.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank 146nickic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

What I found unique and great, was that there is a separate Spa area for textile and non textile wearing wellness seekers.
We had a room on the 5th floor, that turned out to be noisy, due to trucks early morning unloading and late into the night party goers on the lanes bellow the hotel. If someone doesn’t mind his window closed all the time, it won’t be an issue. If you like fresh air like I, ask for a room looking into the hotel courtyard.
Staff was helpful and friendly.

Date of stay: November 2018
Trip type: Travelled on business
Thank Maya_Travel_Director
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

"+": cozy and quiet room, good location.

"-": very weak wi-fi on the last floor; problems with the room (i did not get the desired room with a mountain view and no explanation was ever provided why it did not work out); but first and foremost very unskilful and overchallenged young staff at the reception without basic communication skills and proper training: cold and unprofessional welcome, no information on why the room was changed and finally they kept insisting over and over again that i need to pay for my room although the room was already paid via booking; luckily i have printed out the confirmation with the letters PAID and they finally let me got. no excuses whatsoever, just a shrug and not even a goodbye.

Room tip: top floor away from the elevator had terrible wi-fi reception
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank bumperxl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

We had stayed at Hotel Innsbruck in 2010 and had good memories, so decided to come back for a short weekend trip. The rooms are nicely designed, the pool is small but still good for a little swim after a day of walking around town. The location is excellent, right near the old town. Breakfast is also really good.

Date of stay: October 2018
Trip type: Travelled with family
Thank IPett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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