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All reviews relais and chateaux finest service magical stay alpine charm indoor and outdoor pools sunny side outstanding staff upgraded to a suite quiet street delicious dinner comfortable stay charming hotel white wine on christmas eve shuttle service quality hotel loved this hotel
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Reviewed March 26, 2018

We travelled to Kitzbuhel as a family this winter and had a fabulous stay at the Tennerhof. We booked a suite for the four of us which was a great option as we had our own bedroom and the kids each had a comfortable sofa bed for themselves. The room was beautifully appointed and had a cozy working wood fireplace. We had balconies on both sides providing views to town as well as to a relaxing babbling brook in the back. The location is great overlooking the town, but separate enough to be quiet. The hotel runs a shuttle to town / the gondola frequently and it is a very short drive. Skis and boots can be stored at the rental shop, so it is easy to get to the slopes. The restaurant is phenomenal and the wait staff was great. We had two fantastic dinners at the hotel which were farm fresh and delicious. The breakfast is world class with creative cooked options and a full buffet of meats, cheeses, breads, yogurts, six types of honey. etc. You will not be disappointed. If I really wanted to be nitpicky, I would say the front desk staff was a bit stiff. We had to wait to be attended to a few times with no apologies and they weren't quite at the level of the restaurant staff, but this is really a minor point. Unfortunately, we did not have very good weather and the mountains were fogged in for our entire stay, so we didn't enjoy the marvelous views that are out there. Nevertheless, the great food, service and ambiance of the Tennerhof made for a wonderful stay.

  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank JBBNYC123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennerhof_Hotel, Verkaufsleiter at Tennerhof Gourmet & Spa de Charme Hotel, responded to this reviewResponded April 4, 2018

Thank you so much for your feedback of the Tennerhof Gourmet & Spa de Charme Hotel.
We are delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to the whole staff, who will be very pleased that their hard work is positively recognized.
We are looking forward to welcoming you again at the Tennerhof Gourmet & Spa de Charme Hotel on your next visit to Tirol.
With kind regards
Family Luigi von Pasquali with General Manager Martin Taumberger and the Tennerhof-Team

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Reviewed March 3, 2018 via mobile

My father, sister, and I stayed in a family suite for 3 nights at the Tennerhof. Everything from the room, the spa, the restaurants, the morning breakfast buffet, and the hotel staff were first class all the way! We were given house made pastries at check-in, and house made jam at check-out. The Tennerhof treats their guests like family! Staying at this hotel is a treat of a lifetime. We’d love to return again in the future! Thank you for a wonderful stay Tennerhof!

Stayed: February 2018, travelled with family
2  Thank Sabrina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennerhof_Hotel, Verkaufsleiter at Tennerhof Gourmet & Spa de Charme Hotel, responded to this reviewResponded March 7, 2018

Dear Sabrina, Dear Family V.,
Thank you so much for your feedback of the Tennerhof Gourmet & Spa de Charme Hotel.
We are delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to the whole staff, who will be very pleased that their hard work is positively recognized.
We are looking forward to welcoming you again at the Tennerhof Gourmet & Spa de Charme Hotel on your next visit to Tirol.
With kind regards
Family Luigi von Pasquali with General Manager Martin Taumberger and the Tennerhof-Team

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Reviewed February 14, 2018 via mobile

We went to Kitzbuhel for a short ski break and stayed at the amazing Tennerhof Hotel. The staff were all incredibly helpful and the service was excellent. We could not fault anything.
We had breakfast and dinner in the hotel each day and the food was delicious. Perfectly cook and served.
The Spa was an extremely well equipped area with 3 saunas and a steam room as well as a lovely pool. Everywhere was immaculately clean with lots of additional special touches which made the whole experience so perfect.
A perfect place to stay even if you don’t want to ski.

Stayed: February 2018, travelled as a couple
2  Thank FabFrankB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennerhof_Hotel, Verkaufsleiter at Tennerhof Gourmet & Spa de Charme Hotel, responded to this reviewResponded February 21, 2018

Dear FabFrankB,
Thank you so much for your feedback of the Tennerhof Gourmet & Spa de Charme Hotel.
We are delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to the whole staff, who will be very pleased that their hard work is positively recognized.
We are looking forward to welcoming you again at the Tennerhof Gourmet & Spa de Charme Hotel on your next visit to Tirol.
With kind regards
Family Luigi von Pasquali with General Manager Martin Taumberger and the Tennerhof-Team

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Reviewed January 22, 2018 via mobile

I selected this hotel based on my experience with Relais & Chateaux and all the positive reviews on the fine dining which for us is important. The welcome by the lady at the reception was warm and efficient. She offered the sauna to be switched on as we arrived quite early and we did not intend to ski that day. She also arranged an upgrade so we could be settled in our room relatively quickly. Very efficient and appreciated. What I specifically liked was the little note in our room listing the 2 bookings we made for dinner during our stay. Again accurate and efficient. (I do not like the generic emails stating that you can book a dinner in their gourmet restaurant once you already booked it, just a matter of checking your administration and making it more personal). Our room was not that big but sufficient. Luckily there was a 2nd bathroom with a separate shower as the shower in the first bathroom above the bath was not really functioning quite well. Than...the food....Our first evening we opted for the 5 course dinner in the restaurant and the 2nd evening we had dinner in their Kupferstube (17 points Gault Millau). The food itself was outstanding and according to our expectations. What we missed at this level were the seasoned and experienced wait staff. Some were clumsy, spoiling coffee over the table and floor, others were a bit too much present etc. Overall I found it at the high end of the price/quality ratio.

Stayed: January 2018, travelled as a couple
1  Thank Rosita_Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennerhof_Hotel, Verkaufsleiter at Tennerhof Gourmet & Spa de Charme Hotel, responded to this reviewResponded January 26, 2018

Dear Rosita_Amsterdam,
Thank you so much for your feedback of the Tennerhof Gourmet & Spa de Charme Hotel.
We are delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to the whole staff, who will be very pleased that their hard work is positively recognized.
We will have a closer look at the personal email, we do send them on a personal way a few days prior arrival - so may we can arrange Spa Treatments for you in advance or for dinner-reservations. If guests book in advance their table reservation and spa treatments we can fulfill the wishes for the exact time and restaurants much better.
I am sorry to hear that the shower was not working. Have you told this issue to our Front Desk Team? As we are a very historical hotel with tradition sometimes we need to check the issue directly, to repair it directly!
We are looking forward to welcoming you again at the Tennerhof Gourmet & Spa de Charme Hotel on your next visit to Tirol.
With kind regards
Family Luigi von Pasquali with General Manager Martin Taumberger and the Tennerhof-Team

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Reviewed January 16, 2018

Sadly only stayed overnight and last minute. Very pleasant property just on the outskirts of the town. Room was a single room which was a tad small but as I just needed a bed it was fine. Nice shower and quintessentially British Penhaligons amenities which are really great. Fantastic service from Sarah at the front desk and I think Andrea? The shuttle service to and from he ski lift was a big plus maybe it's a shame it does not run into the evening but then I suspect most eat in the hotel restaurant - I made the big mistake of going into the town rather than stay! Look forward to returning soon....want to stay in the James Bond room!

Room Tip: There's a James Bond room - a must if a fan of Ian Fleming
  • Stayed: January 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Roger D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennerhof_Hotel, Verkaufsleiter at Tennerhof Gourmet & Spa de Charme Hotel, responded to this reviewResponded January 17, 2018

Thank you so much for your feedback of the Tennerhof Gourmet & Spa de Charme Hotel.
We are delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to the whole staff, who will be very pleased that their hard work is positively recognized.
We are looking forward to welcoming you again at the Tennerhof Gourmet & Spa de Charme Hotel on your next visit to Tirol.
Also best regards from Sarah and Andrea! They are looking forward to your next stay!
With kind regards
Family Luigi von Pasquali with General Manager Martin Taumberger and the Tennerhof-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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