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All reviews cobbled alleyway privilege room city airport train nice hotel hotel restaurant third floor side street minute walk cat train central location reception staff double bed stephen's cathedral public transport comfortable rooms breakfast was excellent underground station
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Reviewed June 10, 2018 via mobile

A Beautiful hotel in a very central location. Easy airport links. Very Friendly staff.
Delicious breakfast including prosecco in the gardens. Comfortable rooms. I had a room on the top floor, which may not be so good for a tall person,as it had sloping celings, but fine for me.

Stayed: June 2018, travelled with friends
Thank Navigator627724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this reviewResponded July 19, 2018

Dear Mercure Guest,

thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Marcel Stöckel
Direktionsassistent
Mercure Grand Hotel Biedermeier Wien

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 6, 2018 via mobile

This was a beautiful find when in our tour. It has character which a lot of other hotels do not. Nice cafe, bar and beautiful outdoor space for all dining options. Amanda the reservation manager was fantastic to deal with and meeting her was a pleasure. She truly cares about her clients. Had a few small issues but they were quickly attended to.

Stayed: May 2018, travelled as a couple
Thank NLSNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this reviewResponded July 18, 2018

Dear NLSNA,

thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Marcel Stöckel
Direktionsassistent
Mercure Grand Hotel Biedermeier Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 3, 2018

This was our third visit and this time we had daughter and grandson with us. We booked a suite, but in reality it was a nearly perfect family room. A long walk (keeps you fit) and 25 steps were slight drawbacks, but the room was great. Two bathroom/toilets, a sleeping area with 2 singles- ideal for the offspring,- a "siiting room" which was good for what we wanted, and a double bedroom. We had a very enjoyable 4 night stay, cheaper than booking 2 "normal" rooms.
Breakfasts (book inclusive to get best value) were as usual good, staff friendly and helpful, and the noise (unavoidable with the design of the hotel) not too bad at all. There is the problem of sloping roofs -could be a problem for the taller guests- but in many ways this adds to the charm of the building. Daughter very impressed. and we will stay there when we return in future.

Room Tip: This depends on what you want, no views but odd perspectives
  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank wat4der
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this reviewResponded July 18, 2018

Dear wat4der,

thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Marcel Stöckel
Direktionsassistent
Mercure Grand Hotel Biedermeier Wien

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2018

We were so happy we chose this hotel. It is close to the main train station. Only about ten minute walk from downtown. The staff were so friendly especially Andreas. He was so helpful and spoke very good English. I highly recommend this hotel.

Stayed: May 2018, travelled with family
Thank ourkid2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this reviewResponded July 18, 2018

Dear ourkid2017,

we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you for your recommendation and we hope your next visit will be as pleasant as the previous one.

Best regards from Vienna,

Marcel Stöckel
Direktionsassistent
Mercure Grand Hotel Biedermeier Wien

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Reviewed May 29, 2018 via mobile

The property is very comfortable. There is ample space in the room. The location is comfortable and allows access to the square, market etc. There are many eating joints and shopping malls in the vicinity. The breakfast menu is offers a good variety.

Stayed: April 2018, travelled with family
Thank Ashutosh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this reviewResponded July 18, 2018

Dear Ashutosh B,

thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Marcel Stöckel
Direktionsassistent
Mercure Grand Hotel Biedermeier Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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