Our stay in the hotel started out pretty bad but ended up getting better the longer we stayed. We first arrived at the hotel when it was pouring rain. There was no doorman to help us get in the narrow doorway with all our luggage. In fact, though they claim to always have a doorman on service, half the time that we were there he was not, this was very frustrating especially when arriving soaking wet after a long flight.
We had to wait in a long queue at the check in desk. Also, an fyi for English speakers- the man who checked us in spoke very little English and booked us in a room a class lower than what we had paid for. We had to go back down to change our room to the correct class which was also very annoying start to the trip.
The redeeming qualities of this hotel are the unique rooms and great view of the opera house. While I am not a fan of the older style of hotel rooms, I have to say this one grew on me. While I would have preferred a bit of updating with the window curtains and bed, i have to admit there was a certain charm and uniqueness to the place. It could have been a bit cleaner however and our maid seemed to forget to turn down our room at night twice
The best part about this hotel is the breakfast, where the food is wonderful as is the service staff. Be warned though, tip is not included in the free breakfast, but we were happy to tip big since the wait staff was fabulous. The location is wonderful and really enables you to walk to anywhere you want to go in Vienna for the most part.
So overall, we had a pleasant stay but are not rushing back. We will probably try a different place next time.
- Official Description (provided by the hotel):
- Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more less
- Reservation Options:
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- Also Known As:
- Bristol Hotel Vienna