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“Great hotel in the midst of a splendid city.”
5 of 5 bubbles Review of Hotel Sacher Wien

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Hotel Sacher Wien
Ranked #3 of 362 Hotels in Vienna
Certificate of Excellence
Utrecht, The Netherlands
Level Contributor
149 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“Great hotel in the midst of a splendid city.”
5 of 5 bubbles Reviewed 1 May 2012

I decided to surprise my sister with a trip to Vienna and what better choice than the Sacher Hotel? We were surprised not only by a nice cake and chocolates but by a room upgrade.

The room is lovely, with a big bathroom, walk-in closet; everything is spotless clean, impeccable and newly refurbished in a very relaxing muted green color. The only glitch is the view; the windows look into a light well with jutting out pipes, not the best of sights, but the room itself made up for the view.

Very kind young lady at check-in, she spoke our language, nice touch!

I especially liked the display window in the room with vintage Sacher hotel paraphrenalia, the vase filled with yellow tulips and the plug inside the safe to recharge my IPad! By the way, wi-fi access is free and it is an added bonus.

Service is excellent and even though the hotel appeared to be fully booked breakfast was perfect: food abundant and of excellent quality (all their specialties were available, a joy for the gluttons!

For aesthetics’ sake, please do change the chairs in the breakfast room; the plastic back is a little tawdry.


This is not a hotel were they call you by name (thank you for that!) everything is smoothly run, security is not a show of ear-pieced bouncers but understated and satisfactory. Considering the amount of people that crowd the cafés, guest areas are kept well separate and secure.


Kudos to all the staff who offered a fast, kind and efficient service keeping a very high standard even though some of the guests displayed a behaviour more apt to a summer camp than to a luxury hotel!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank vanderluyden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Malta
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

We are a well travelled couple and have experienced quite a few five star properties. We were lucky to spend six nights at the Sacher and we loved every minute of it. It is truly a gem of a property. The rooms are generous, very well appointed and impeccably finished. The service is prompt, courteous and efficient and the quality of the food is of a very high standard and as good as, if not even better than, some Michelin rated restaurants. All in all we would definitely not hesitate in recommending this hotel to anyone who is in search of a try five star hotel!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank issibni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Amazing hotel, location, service and luxury renovated rooms
Stayed in Anna suite and enjoyed a lot

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Polina28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
89 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
5 of 5 bubbles Reviewed 31 March 2012 via mobile

Staying here was like going back to another era. Amazing decor, beautiful rooms, oh so comfy beds and a location that can't be beat. Cannot recommend highly enough!

Stayed March 2012
Helpful?
1 Thank travellinghopefully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

A luxurious hotel in the heart of Vienna. Recently renovated, classic style hotel. Spacious rooms with elegant bathrooms. A bit "heavy" lobby. Highly professional staff. Hard to find any drawbacks. A great choice if you can afford it...

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThanosB-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield County, CT
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

The sacher is clearly the place to stay in Vienna. The rooms are extremely comfortable and very luxurious. The breakfast has a large, elegant selection and the service is very good in both the restuarant and the front desk. The spa is huge and the workout room is well done. I especially like the saunas. I would not stay anywhere else

  • Stayed June 2011
    • Value
    • Location
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    • Service
Helpful?
1 Thank seaandski55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

Although I only stayed there for only one night I really enjoyed this hotel. It is situated in the heart of Vienna right across the opera. This classic hotel went trough a renovation and the rooms were one of the best that I have seen in a while. The decoration and colors are very nice and the quality is amazing. The only thing that could be better was the very small tv in the room.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phenompilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sacher Wien

Property: Hotel Sacher Wien
Address: Philharmonikerstrasse 4, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#2 Spa Hotel in Vienna
#2 Romantic Hotel in Vienna
#3 Luxury Hotel in Vienna
#3 Family Hotel in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gurtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings in all 149 rooms and suites as well as marble bathrooms with floor heating and flat screen TV's which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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