I reserved top room to see the opera house. But the day I arrived, front desk told me that they decided to upgrade me to Junior suite.
However, the suite is just above the construction site, (they have a renovation going on). Huge noise started 9:00 am exactly and kept running until 5:00 pm.
I don't know this is upgrade or not. After one day I asked them to change the room and they gave me room with "No view."
I don't know why this happened. I don't want to argue with them. Just, I am writing this review and I will never stay there again. It is too sad that such a nice hotel lost their frequent guest by this kind of mistreatment.More
- Free Wifi