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“THE ROOM IS A SAUNA”

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MEININGER Hotel Wien Downtown Franz
Ranked #126 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed 21 July 2017 via mobile

I know it's summer but I don't know how do they expect a small fan to be enough for a 6-people dorm? I paid 23 euro a night and had to "sleep" on the floor. What I don't get is why does the corridor have A/C and the rooms don't?. Also they didn't have spare fans. I almost left and went to a hotel in the middle of the night but unfortunately I had already paid for the hostel. Plus the localisation it's not good, far away from the city main attractions. Breakfast is expensive but it's ok and the staff is nice but couldn't be really helpful.

Stayed: July 2017, travelled solo
Thank anaamarante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGER-Team, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 1 week ago

Dear guest, thank you for taking the time to comment on your stay. We are always thankful for any feedback, as it is the only way to get to know what concerns our guests. We are really sorry if you found that it was too hot in the room. Actually we don´t have an AC system in our hotel, since a fan coil system. You can find all the information about the hotel when you book. Nevertheless, we will discuss the problem with the Management, in order to avoid such a situation in future. We work hard to deliver an exceptional guest experience and if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Best regards,
Sara

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6 - 12 of 1,019 reviews

Reviewed 7 July 2017 via mobile

I dislike this hotel everything start with no Refrigerator in the room and the few choices at breakfast then you should clean by yourself it is not quite at all and the type of gusts they all young people

Stayed: July 2017, travelled with family
Thank Shatha66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGER-Team, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 2 weeks ago

Dear guest, we appreciate your feedback and are terribly sorry to learn of the not so favorable experience you had on property. We are really sorry to hear that you experience with us did not truly reflect the service we provide. We have noted your remarks and will be discussing them with the appropriate teams onsite. We certainly hope we are able to welcome you back in the future in order to show you the excellent customer service we pride ourselves on.
Kind regards,
Sara

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Reviewed 29 June 2017

Everything was very good.

Showers, internet, beds, lockers - all very good.

24-hour reception with helpful staff.

Amenities such as pool and fusbal with plenty of tables to eat and drink at.

Cheap pints at like €2, which are available all night.

They allowed me to print for free.

Good laundry service.

Stayed: June 2017, travelled with friends
Thank coevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGER-Team, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 5 July 2017

Dear guest, we would like to start off by thanking you for trusting MEININGER as your accommodation during your recent escape to Vienna. We are thrilled to learn of the fabulous experience you had while our guest and of your satisfaction with all aspects of your onsite experience. Your review truly highlights all that makes our property unique- from the helpful staff service, to the amenities such as billiard and the table football and the comfortable rooms. We really hope to welcome you back soon in one of our MEININGER houses all over Europe!
Kind regards,
Sara

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Reviewed 23 June 2017 via mobile

Stayed here with two friends for a weekend away and this place was perfect for its purpose. Not exactly central, but only a 15 minute walk into town over the bridge. They sold cheap sandwiches and beer, so you can grab these things on the go. All the staff spoke perfect English and were very helpful providing personal recommendations on places to eat and drink and sights to see, annotating this on a map. Room was simple but clean and beds sufficed. Wouldn't recommend for a romantic getaway but certainly would for people travelling on a shoestring.

Stayed: February 2017
Thank Tyrone T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGER-Team, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 28 June 2017

Dear guest, thank you for taking the time to review your recent stay. We are glad you enjoyed it. Also, we are happy to read that you liked the location pretty much as well as the rooms with all the necessary facilities. Thank you also for the nice comments about the staff, it´s always nice to hear when they´ve been helpful. We really hope to welcome you back in one of our MEININGER houses all over Europe!
Best wishes,
Sara

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Reviewed 16 June 2017 via mobile

The room was very nice and clean. It was exactly as described and as on the photos. However, the breakfast could be better. The staff was very friendly. Location is also nice, near city centre and there is a shop nearby.

Stayed: April 2017, travelled with family
1  Thank Gorana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 20 June 2017

Dear guest, we would like to thank you for not only choosing to stay with us at MEININGER Downtown Franz, but also for your precious time giving your feedback. We are pleased that we could make your time with us as relaxing as possible. We also enjoyed reading your summing up of all the hotel features you liked- from the nice and clean rooms, to the friendly staff. We will also take in consideration your comment about the breakfast, we are always grateful for any feedback in order to improve our breakfast buffet :) We are delighted you enjoyed your stay, and look forward to welcoming you on your next visit to Vienna!
Best wishes,
Sara

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Reviewed 11 June 2017

We stayed in this hotel only for a night. This hotel is situated in a very good locality. Metro station is reachable by walk in 10 mins. Public garden nearby. Rooms are clean & beds comfortable. Staff is quite friendly. Air conditioning was not satisfactory but they provided a table fan for us. Overall, good experience and will recommend to those looking for staying in Vienna on tight budget. Buffet breakfast available form 6.30 am onwards for a reasonable price. Free WiFi for all guests.

Room Tip: Higher floor rooms
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Shashank1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 20 June 2017

Dear guest,
thank you for taking the time to write a feedback. We are glad you enjoyed your stay and appreciate your comments about the good location, the clean rooms and the helpful staff. We are very pleased to read that you´re satisfied with our cost-benefit ratio, MEININGER always tries to keep high standards to reasonable prices. If you like our concept make sure to check out our MEININGER houses all over Europe on your next trip!
Best wishes,
Sara

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Reviewed 9 June 2017

The hotel is in a very nice location, with great access. The meals are abundant, the dinner is really varied. Prices are relatively unbeatable. Nice place, great atmosphere.
I'll be back whenever possible.

  • Stayed: August 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank fedde2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Receptionist at MEININGER Hotel Wien Downtown Franz, responded to this reviewResponded 20 June 2017

Dear guest, thank you for taking the time to comment on your recent stay. We are glad you enjoyed your stay. We were delighted to read that you liked the location and the atmosphere and our dinner too! We would love to welcome you back soon!
Best wishes,
Sara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MEININGER Hotel Wien Downtown Franz

Address: Rembrandtstrasse 21, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #126 of 361 Hotels in Vienna
Price Range: $60 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — MEININGER Hotel Wien Downtown Franz 2*
Number of rooms: 131
Official Description (provided by the hotel):
The MEININGER Hotel Wien Downtown Franz is in Vienna's second district of Leopoldstadt between Augarten and the Danube canal. The Karmeliter market with its many delicacies and Vienna's Old Town are just around the corner. The Franz hotel with its functional and modern design is ideal for city breaks that call for simplicity and precision. With services such as free WiFi, guest kitchen, bar and gaming area... holidaying with MEININGER is more than just low-cost accommodation. ... more   less 
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