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“Excellent value” 4 of 5 bubbles
Review of Hotel Stefanie

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Hotel Stefanie
Ranked #24 of 366 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Portsmouth, United Kingdom
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent value”
4 of 5 bubbles Reviewed 29 February 2012

We have stayed at this hotel on 3 different occasions which already speaks volumes. It may be a little tired decor wise but this can be part of its charm. Very clean rooms comfortable beds and very quiet.
We noticed someone had complained about the breakfast. Unbelievable . Its one of the reasons we keep going back . The choice and quality is 1st class.
At a few hundred yards from 2 u bahn lines and walking distance to city centre its perfect.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AandT_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 5 March 2012
Dear AandT_10,

Thank you for choosing again our Hotel Stefanie for your Vienna stay.

We are very happy that our offer constantly convinces you and that you feel comfortable with us.

We hope to welcome you back soon again and thank you for your trust.

Best regards from sunny Vienna

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

958 reviews from our community

Traveller rating
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    66
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    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
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  • Polish first
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  • Any
English first
Poznan, Poland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 February 2012

I was staying in this hotel for 1 night few times already - always business trip. It was always clean. Rooms are fine but would need an refurbishment. Sleep quality is ok. I can say that during last year staff have made a great step forward in terms of being helpfull. Breakfast quality also have improved, but still hot dishes are only warm.
Biggest advantage of the hotel is walking distance to the center.
Still I would recommend Stefanie for a stay in Vienna.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Wojtek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 20 February 2012
Dear Wojtek R,

We are happy that you booked again our Hotel Stefanie and took the chance to post your impressions.

First of all we are delighted to read that you found some improvements which offered you even more comfort and well-being. Thank you for your compliments.

Of course we also noticed your remark regarding the dishes and passed your information to our kitchen. The last weeks the kitchen has been completely renovated and is now to be opened again. We hope you will soon be again our guest, so we can convince you with some delicacies.

We strive to keep our offer on-going and therefore renovation works find place at regular time intervals. Last year, we already completely renovated some rooms.

We thank you for your valuable comments and look forward to your next visit.

In the meantime, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

My husband and I enjoyed a three night stay in Hotel Stefanie. This is a very good Hotel and its location is excellent, a short distance from underground train station approx less than 5 minute walk and less than 10 minutes to St. Stephens Cathedral and all the main shops. It is good value for money, breakfast is excellent wide choice of food with fresh fruit. Staff are friendly and helpful and hotel is clean and room was nice with free wi-fi. We have only positive things to say about this Hotel and would recommend hotel for a short city break due to price and location. Tip - If travelling to Vienna in November/December bring many warm clothes as weather is very cold.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank piravlos01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 20 February 2012
Dear piravlos01,

thank you for your positive review.

We are delighted that you choose our Hotel Stefanie for your short Vienna trip and are happy that our offer convinced you.

We appreciate your compliments and recommendation and hope you will soon visit us again.

It’s already getting warmer...

Best regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 25 January 2012

This is an old fashioned 1970's style hotel. The decor is old but clean. Our room did smell of smoke even though it was a non smoking floor supposedly.The staff speak good English. Breakfast is average in that there is nothing special about it. The biggest disappointment we had was that when we asked if the restaurant was open at the weekend they told us no because the kitchen was being renovated (no mention of how despite the closure they were still able to serve breakfast!). Instead the staff kept recommending another restaurant in a hotel owned by the same chain.We were promised a discount. It was a fair distance away. We kept asking if there were any other places closer to eat/bars nearby as it was pouring with rain. We didnt want to go to what looked like a very boring place that was being recommended so instead we went for a walk and found lots of places ourselves nearby including a wonderful bar on the top floor of the Sofitel. We also found some very nice restaurants in the Sofitel. My recommendation would be to anyone looking to stay at the Stefanie hotel...cancel and go to the Sofitel or at least take your own guidebook so you can find restaurants on your own without having to rely on the staff recommendations. It was very annoying !

  • Stayed January 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 30 January 2012
Dear Melanie B,

Thank you for sharing your impressions with us. We appreciate your high score for cleanliness and sleep quality but regret that you did not feel completely comfortable with us, because the style of the hotel did not meet your expectation.

Please note that our hotels do not advertise with modern design and a futuristic setting. Specifically, the Hotel Stefanie looks back on a four hundred years history and inspires with his typical flair, tradition and historic atmosphere: Numerous antiques are evidence of the collective passion of the owner family.
Nevertheless, we offer comfortable rooms with wireless LAN and flat screens equipped with digital entertainment system and air-conditioning.

In order to keep our offer always on the pulse, regular renovation work is carried out. So at the moment a new kitchen will follow the newly decorated restaurant!

Since the kitchen is currently closed, we do recommend other restaurants of our group. Of course our receptionists know the area very well and can thus give valuable tips and insider advices. We are sorry that you did not get the complete information.

We noticed your critic regarding the smoke smell on the non smoking floor. Unfortunately, sometimes the floors are used as a smoking area despite accurate signage, thus the smell infiltrates the rooms. We have informed the housekeeping staff to achieve a better control and frequenter aeration.

Thank you for your important feedback and information.

Best regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 January 2012

I was coming to Vienna on a business trip and looking for something in a moderate price range to save on expenses without giving up too much comfort. Hotel Stefanie was a perfect fit - central location but absolutely quiet, very well run, extremely friendly and helpful staff, free Wifi and an almost overwhelming breakfast buffet. Including champagne, which unfortunately I had to give a miss...
As some reviewers pointed out the interior is slightly dated but I'd say this mostly goes for the corridors, the rooms themselves are in excellent condition and my bathroom and shower were definitely on par with anything you'd expect from the big chains. I'll definitely book this one again.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Joave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 24 January 2012
Dear Joave!

Thank you for reviewing your stay at our Hotel Stefanie.

We are very happy to learn that you were satisfied with your holidays and that you will definitely book us again.

Please note that we place great importance on optimizing our offer; this is why maintenance work and renovation take place regularly. We are currently working on a new kitchen and noticed your improvement suggestion regarding the corridors. Thank you.

We hope you will soon be staying with us again and await your next visit.

With kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aalst, Belgium
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

Goed hotel, gelegen op 10 minuten wandelen van het centrum. Uitstekend ontbijtbuffet in een prachtig kader.

  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dehorizon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 10 January 2012
Dear dehorizon,

Thank you for positing a short summary of your Vienna holidays!

We are happy that you enjoyed your stay and hope to welcome you back soon.

Best regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
finland
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 2 January 2012

Hotel Stefanie is located within walking distance from the city centre. It s oldfashioned, my room was cheap, and maybe that's why one of the tiniest I ever had. However, clean and comfortable. The personnel at the hotel was friendly in the reception and the breakfast restaurant. The breakfast included was full buffet with everything you need. Even champagne, I was on a business trip and didn't taste, but maybe I'll return for a cheap Wien trip for a weekend to have a sip...The hotel is modest, but meets all requirement for a short stay, even free WiFi. Recommend for those who don't want to pay for red carpets...

  • Stayed March 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank finlandese49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 3 January 2012
Dear finlandese49!

Thank you for your review.

With pleasure we read that you were satisfied with the hotel location, the staff members, the cleanliness and the comfort of the room, as well as with our breakfast offer.

With it’s more than four hundred years of history, the Hotel Stefanie ranks among Vienna’s hotels richest in tradition. This respect for tradition in no way excludes modern comfort, which can be seen in any part of the hotel. We are sorry that you found it to be old-fashioned but are pleased that you still felt comfortable.

We noticed your remark regarding the room being a bit too small and are sorry that it did not completely fulfil your expectations. Kindly note that we do offer different categories and would be pleased to advise you at the time of your next reservation.

Looking forward to your next Vienna visit, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Stefanie

Property: Hotel Stefanie
Address: Taborstrasse 12, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#17 Green Hotel in Vienna
#20 Luxury Hotel in Vienna
#23 Family Hotel in Vienna
#33 Business Hotel in Vienna
#39 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Stefanie 4*
Number of rooms: 120
Official Description (provided by the hotel):
With its over 400 years of tradition, the elegant metropolitan Hotel Stefanie is the oldest hotel in Vienna. As the hotel longest in the possession of the family Schick, it lays the foundation for the private SCHICK Hotels-group - "Over a century of Viennese Charm". Today, the hotel-only a few minutes' walk from the 1st district, the historic centre of Vienna -presents itself as a successful combination of old and new. 120 Stylish rooms with air conditioning and WLAN (free of charge), three conference rooms (total capacity of 200 persons), as well as the restaurant 'Stefanie' form the framework for a pleasant stay in Vienna. Viennese cuisine acts as ambassador of Austrian hospitality in the restaurant and is served in the imperial ballroom or the relaxing courtyard garden. ... more   less 
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Also Known As:
Stefanie Hotel Vienna
Hotel Stefanie Vienna

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