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NH Collection Wien Zentrum
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All reviewsshopping streetmetro stationgreat hotelrooms are hugepedestrian zonemain shoppingnespresso machinemuseum quarterexcellent locationrecommend this hotelsitting areasuperior roomvery pleasant staymini bartop floorthird floornice room
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A TripAdvisor Member
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Reviewed November 28, 2017

The stay was made more pleasant by the hotel staff with special mention to Melanie and Tomas who were very helpful and accommodating. Location was perfect right in the shopping district very convenient and accessible . Would definitely recommend to others.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Rothbauer, Manager at NH Collection Wien Zentrum, responded to this reviewResponded November 29, 2017

Dear guest,

thank you very much for taking your time to provide feedback.

I am delighted to hear you had an excellent stay at the NH Collection Wien Zentrum.
Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg.
The spacious rooms feature swiveling TVs that divide the sleeping and sitting area, rain effect showers, Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection.
In the morning, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline.
Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. I will gladly share your praise with the team, Melanie and Tomas in particular!

I am looking forward to welcoming you back again soon.

Best wishes,
Christian Rothbauer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

No of Nights – 3
No of people – 2(adults)
Location – Middle of Mariahilferstrasse, in a major shopping street

Room Information –
No of beds - Superior Room with twin Beds
Type of Accommodation – Very large room with separate lounge area, small kitchette and a study/desk area. Lounge had a couch, chair and coffee table
Fixtures – Excellent
Storage space – Excellent
Bathroom – Good size and modern
Cleanliness – Excellent

Accommodation Facilities/Services
Lobby- A little small but adequate. The hotel was a little hard to find due to located in a shopping street and there was many street signs.
Access to room (lifts/stairs) – Lift was a little slow at times but adequate
Staff – Excellent and happy to help
Restaurants/Bars- Breakfast was on the top floor with an indoor area and outdoor terrace. The outdoor area had some excellent views. There was a good variety of food options.
Gym – Small and basic. Did have a sauna.
Wi-Fi- Free and very good
Other – Serviced daily

Local Facilities/Location
Location – Although not in main tourist area it is located in a vibrant area full of shops. The main tourist area is only about a 2km easy walk. Also there is a subway nearly right at the hotel that will take you to the tourist area as well as many other locations
Restaurants/Cafes/Food – Many options

Transport
Local – Subway is very close to the hotel and easy to navigate
Domestic – There are two major train stations in Vienna. One (Westbanhof) is about 1km from the hotel and the other (Hauptbahnhof) is about 4km. The transport is excellent in Vienna and Austria.

International – Trains are usually a good option if you are travelling elsewhere in Europe. The majority of these will run from Hauptbahnhof. The airport is 18km southwest with many good transport options.

Suggestions/Summary
Positives – Excellent hotel that I would totally recommend. Reasonable price, great location, big clean rooms and great service.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank 5starbudget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Rothbauer, Manager at NH Collection Wien Zentrum, responded to this reviewResponded November 21, 2017

Dear guest,

thank you very much for taking your time to provide feedback.

I am delighted to hear you had an excellent stay at the NH Collection Wien Zentrum.
Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg.
The spacious rooms feature swiveling TVs that divide the sleeping and sitting area, rain effect showers, Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection. Additionally, our apartments have a small kitchenette with cooking facilities.
In the morning, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline.
Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary.

I am looking forward to welcoming you back again soon.

Best wishes,
Christian Rothbauer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2017 via mobile

The hotel ''sits'' on a shopping street right next to a metro station that can take you everywhere in mob time. There are many shops around and two supermarkets for anything you might need. We booked a twin room, that it was very nice, clean and rather big for Vienna standards. The receptionists were very professional, helpful and polite. Our overall experience with the hotel was very good.

Stayed: November 2017, travelled with friends
Thank JQcreations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Rothbauer, Manager at NH Collection Wien Zentrum, responded to this reviewResponded November 19, 2017

Dear guest,

thank you very much for taking your time to provide feedback.

I am delighted to hear you had an excellent stay at the NH Collection Wien Zentrum.
Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg.
The spacious rooms feature swiveling TVs that divide the sleeping and sitting area, rain effect showers, Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection.
In the morning, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline.
Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary.

I am looking forward to welcoming you back again soon.

Best wishes,
Christian Rothbauer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 3, 2017

Central location, within walking distance of many attractions and right by Underground for travelling further afield.Professionally run, with helpful, friendly staff and comfortable, very peaceful and clean rooms. Internet access variable.

Room Tip: Have stayed twice and both times rooms have been very peaceful
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank sonja c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Rothbauer, Manager at NH Collection Wien Zentrum, responded to this reviewResponded November 4, 2017

Dear Sonja,

thank you very much for taking your time to provide feedback.

I am happy to hear you had a perfect stay at the NH Collection Wien Zentrum.
Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg.
The spacious rooms, like you had, feature swiveling TVs that divide the sleeping and sitting area, rain effect showers, Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection.
In the morning, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline.
Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary.

I am looking forward to welcoming you back again soon.

Best wishes,
Christian Rothbauer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 2, 2017

The hotel has a good location, on the main shopping street, quite close to the center. It had nice modern rooms and the hotel staff is very friendly. The cleaning crew is great, the room and the hotel is very clean. The breakfast was abundant with plenty of choices. They also have a terrace next to the dinning area so you can eat outside on a sunny day.

I would fix the hotel logo at the elevator in the lobby though. Also, I was a bit irritated when I arrived with a car. There is not parking information provided on the website, it just says parking is available on site. When I arrived it turns out the hotel is located in the pedestrian zone so I could not reach the hotel and did not have information where to park. The wifi in the hotel is extra extra slow. I know there is an option to buy a better speed connection but come on, if there is a 5min wait for the mail to load and not being able to read the news in a browser, that is less the basic connection then. Also, there is only one elevator in the hotel, for guests and staff. There is really a need for the second elevator for the staff, because in the morning, with people heading for breakfast and cleaning crew doing its job, it was quite a wait. Nevertheless, I would stay here again, those are minor things.

Room Tip: I do not know about the outside rooms but the inner rooms where very quiet
  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank jumper_si
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Rothbauer, Manager at NH Collection Wien Zentrum, responded to this reviewResponded November 2, 2017

Dear guest,

thank you very much for taking your time to provide feedback.

I am glad to hear you had a nice stay at the NH Collection Wien Zentrum.
Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg.
I appreciate your constructive comments and would like to take the opportunity to inform you that the sign was already fixed. Please accept my sincere apologies for the misinformation in regards to parking, I informed our webdesigners to change the content on the newly designed homepage. Also internet will be fixed, as the NH Hotel Group is in the process of renewing the entire infrastructure in the hotel.
The spacious rooms feature swiveling TVs that divide the sleeping and sitting area, rain effect showers, Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection.
In the morning, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline.
Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary.

I am looking forward to welcoming you back again soon.

Best wishes,
Christian Rothbauer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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