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“Perfect price quality”

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IntercityHotel Vienna
Ranked #166 of 360 Hotels in Vienna
GreenLeadersGold level
Salzburg, Austria
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Perfect price quality”
Reviewed 18 March 2012 via mobile

We travel every two or three months to Vienna and we have tried many hotels but the one that we return allways is the Intercity hotel. It is a perfect location and you get a free ticket for the undergroun for the length of your stay. With the U3 you are immediatly in Stephanplatz. The staff is very friendly and helpfull. Rooms are clean and spacious. Very nice stay!

Stayed March 2012
Helpful?
1 Thank venus672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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Hove, United Kingdom
Level 6 Contributor
186 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 8 March 2012

The InterCityHotel Vienna does have a few drawbacks: high turnover of tour groups, terrible pillows, cheap bath towels, and a general lack of 'extras' provided in the rooms... but with that being said, we had an easy-going stay here and don't feel cheated considering the very reasonable price of the room.

The rooms are clean and fresh, as is the lobby and reception area. The reception staff were helpful, and although they never responded when we called down for extra pillows and towels for the room, I didn't really hold it against them: they were apparently swamped with requests and a full lobby of guests throughout our entire stay. They seemed to be just keeping up, but still smiling and friendly.

The location is ideal for shopping and public transportation. 15 minutes of free internet on the lobby computer was a plus; convenient for printing boarding passes before your flight.

I guess I would stay here again based on location and affordability, but if you've got a few extra bucks to spend, you might consider upgrading to genuine 4-star.

  • Stayed March 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank kansasforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turkey
Level 6 Contributor
108 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 1 February 2012

I have just come back from Vienna and stayed 1 week in Intercity Hotel. It was my 3rd visit to Vienna and previously I stayed in another hotel, which was excellent. Well, one thing I can tell you for sure about Intercity Hotel, this is not a 4 star hotel. It hardly deserves 3-star rating. The location is great, no doubts. You can take an airport bus for 7 euro and get off at the last stop; the hotel is only 2 minutes away. The hotel rooms are rather small and dark. Unless you take a “business room”, which is 20 euro more expensive, you would have to pay for the internet. In business rooms the internet is free. Another difference between the standard and business room is that the room has more light and tea kettle, the rest is the same. There is a computer downstairs at the reception area, where you can use internet free of charge but the printer was not working for 4 days when I stayed in the hotel. The breakfast was adequate, but the same items and no diversity for the 7 nights. The customer service is average, I did not find anyone going extra mile. One day we did not have a hot water for several hours (in the entire hotel), but it got fixed the same day. No fitness/sport centre. I would not come back to this hotel - does not worth the money paid.

  • Stayed January 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank Nikki7778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ploiesti, Romania
Level 6 Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 January 2012

Situated nearby Westbahnhof Wien and just on the famous shopping street, Intercity Hotel has really fabulous location. Rooms are clean, comfortable and functional. Reception was great with frendly staff and helpful. Breakfast was probably one of the best in Europe. We spent a great Christmas time in here!

Room Tip: Rooms with balcony are better for sure!
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Iulian_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 January 2012

I wouldn't call this a 4 star but it's okay if your not looking for luxury, fabulous location right on one of the main shopping districts, inbetween lots of undergrounds and the tram stops right at the front door, staff where helpful and polite, rooms with connecting doors (not fun) if you are expecting sleep when your next door to partying neighbours :( however the hotel staff phoned them and got them to shush but it didn't last long unfortunately, all in all a good budget hotel in a perfect location with great staff, clean rooms and speedy check in and check out!

Room Tip: Avoid rooms with connecting doors, you will regret it otherwise! the insulation is non existent and...
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  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank Serenity_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 January 2012

We stayed at the hotel for two nights over the New Year break. Not very central but close to the underground and Westbahnhof so easily accessible. Staff were professional and helpful and there's a nice small bar with local beer at a good price.

The place is clean and modern but nothing fancy. We passed on breakfast as we thought it was too pricey at €15 when there was a good Anker bakery for coffees and pastries almost next door.

The main gripe? One small, thin pillow per person and no spares in the room. Toiletries were a bit basic too.

All in all, perfectly adequate for a short trip - and a free public transport card thrown in was very welcome!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulJNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tbilisi, Georgia
Level 6 Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 December 2011

Very cosy budget hotel. good location, very close to Westbahnhof and shopping area.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tatia065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IntercityHotel Vienna

Property: IntercityHotel Vienna
Address: Mariahilfer Strasse 122, Vienna 1070, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Neubau
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Vienna
#119 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — IntercityHotel Vienna 4*
Number of rooms: 179
Official Description (provided by the hotel):
The InterCityHotel Vienna is located in the lively shopping area of the Mariahilfer Strasse, near the West Station. Whether you wish to visit St. Stephan's Cathedral, Schonbrunn Palace or the Prater, you can quickly and comfortably reach all of these destinations by local public transport which you are allowed to use for the whole of the area of the city with the FreeCityTicket which is already included in the price of your room. Destinations somewhat further away, such as Vienna Airport, can be reached quickly and effortlessly via the motorway junction only 5 km from the hotel. The 179 spacious, well-furnished, sound-proofed rooms together with a pleasant, modern atmosphere and professional service combine to make your city trip to Vienna an unforgettable experience. The InterCityHotel in the centre of Vienna is also the ideal partner for the business guest. Six rooms for conferences and events catering for up to 100 guests leave nothing to be desired and make your business stay at our hotel both pleasant and comfortable. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel

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