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“Good Value for the Buck” 4 of 5 bubbles
Review of IntercityHotel Vienna

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IntercityHotel Vienna
Ranked #156 of 367 Hotels in Vienna
GreenLeadersGold level
Scottsdale AZ
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Value for the Buck”
4 of 5 bubbles Reviewed 23 April 2012

I've stayed at several Intercitys, they're all centrally located as this one is a few short steps from the Westbahnhof and Wien's great subway to downtown. OK so no A/C, if you're a tourist you're only there to sleep. Great breakfasts, and if you speak a little German you can even improve on that. you can eat indoors or out in a courtyard. The rooms are big enough,clean and have all you need. Yes, some of the front desk staff could speak some English. There are great restaurants all over the place but you'll have to watch for my reviews as I not allowed to mention them here.

I'm an avid tourist with a great desire to see the sights usually with a guide that you can get through the front desk. Man, there's something for everyone in this great city of Paul Hoebiger and Hans Moser.

Room Tip: Get room up as high as you can go.
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  • Stayed July 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dave514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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565 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

We travelled from Paris to Vienna on the overnight train and arrived early at the hotel. The english speaking staff, thankfully, give us a room early.

The room was spacious, functional and clean.

I would agree with a previous comment that the bed is very soft and therefore uncomfortable.

If you are on a budget, after a clean functional room with no frills then I would recommend this place.

The downside is the soft bed (I like firm/hard bed) the big bonus is you can walk easily from Westbahnhof to the hotel.

The free travel card for the tram, bus and U Bahn is nice to have.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johnwhite2479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 18 April 2012

It is located at Westbanhof, at Mariahilfer strasse, therefore has an excellent location.
Which is also good that they give free public transport ticket for your stay. What is wrong that not all of the recepcionists speak English which could cause problems. What I really did not like is the bed, it was extremely small and soft, hard to sleep well.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TomAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salzburg, Austria
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 18 March 2012 via mobile

We travel every two or three months to Vienna and we have tried many hotels but the one that we return allways is the Intercity hotel. It is a perfect location and you get a free ticket for the undergroun for the length of your stay. With the U3 you are immediatly in Stephanplatz. The staff is very friendly and helpfull. Rooms are clean and spacious. Very nice stay!

Stayed March 2012
Helpful?
1 Thank venus672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hove, United Kingdom
Level Contributor
186 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 bubbles Reviewed 8 March 2012

The InterCityHotel Vienna does have a few drawbacks: high turnover of tour groups, terrible pillows, cheap bath towels, and a general lack of 'extras' provided in the rooms... but with that being said, we had an easy-going stay here and don't feel cheated considering the very reasonable price of the room.

The rooms are clean and fresh, as is the lobby and reception area. The reception staff were helpful, and although they never responded when we called down for extra pillows and towels for the room, I didn't really hold it against them: they were apparently swamped with requests and a full lobby of guests throughout our entire stay. They seemed to be just keeping up, but still smiling and friendly.

The location is ideal for shopping and public transportation. 15 minutes of free internet on the lobby computer was a plus; convenient for printing boarding passes before your flight.

I guess I would stay here again based on location and affordability, but if you've got a few extra bucks to spend, you might consider upgrading to genuine 4-star.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kansasforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turkey
Level Contributor
101 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 bubbles Reviewed 1 February 2012

I have just come back from Vienna and stayed 1 week in Intercity Hotel. It was my 3rd visit to Vienna and previously I stayed in another hotel, which was excellent. Well, one thing I can tell you for sure about Intercity Hotel, this is not a 4 star hotel. It hardly deserves 3-star rating. The location is great, no doubts. You can take an airport bus for 7 euro and get off at the last stop; the hotel is only 2 minutes away. The hotel rooms are rather small and dark. Unless you take a “business room”, which is 20 euro more expensive, you would have to pay for the internet. In business rooms the internet is free. Another difference between the standard and business room is that the room has more light and tea kettle, the rest is the same. There is a computer downstairs at the reception area, where you can use internet free of charge but the printer was not working for 4 days when I stayed in the hotel. The breakfast was adequate, but the same items and no diversity for the 7 nights. The customer service is average, I did not find anyone going extra mile. One day we did not have a hot water for several hours (in the entire hotel), but it got fixed the same day. No fitness/sport centre. I would not come back to this hotel - does not worth the money paid.

  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Nikki7778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ploiesti, Romania
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

Situated nearby Westbahnhof Wien and just on the famous shopping street, Intercity Hotel has really fabulous location. Rooms are clean, comfortable and functional. Reception was great with frendly staff and helpful. Breakfast was probably one of the best in Europe. We spent a great Christmas time in here!

Room Tip: Rooms with balcony are better for sure!
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Iulian_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IntercityHotel Vienna

Property: IntercityHotel Vienna
Address: Mariahilfer Strasse 122, Vienna 1070, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Neubau
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Vienna
#115 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — IntercityHotel Vienna 4*
Number of rooms: 179
Official Description (provided by the hotel):
The InterCityHotel Vienna is located in the lively shopping area of the Mariahilfer Strasse, near the West Station. Whether you wish to visit St. Stephan's Cathedral, Schonbrunn Palace or the Prater, you can quickly and comfortably reach all of these destinations by local public transport which you are allowed to use for the whole of the area of the city with the FreeCityTicket which is already included in the price of your room. Destinations somewhat further away, such as Vienna Airport, can be reached quickly and effortlessly via the motorway junction only 5 km from the hotel. The 179 spacious, well-furnished, sound-proofed rooms together with a pleasant, modern atmosphere and professional service combine to make your city trip to Vienna an unforgettable experience. The InterCityHotel in the centre of Vienna is also the ideal partner for the business guest. Six rooms for conferences and events catering for up to 100 guests leave nothing to be desired and make your business stay at our hotel both pleasant and comfortable. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel

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