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All reviews spanish riding school great location coffee machine in the lobby old palace central courtyard graben street chain hotels high ceilings there is no air conditioning large room family room st stephen's cathedral double bed charming hotel the heart of the city breakfast was excellent wonderful city
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12 - 17 of 683 reviews
Reviewed September 26, 2018 via mobile

This was our second stay at Pertschy. We would stay there again! We had lovely friendly receptionists this time - how very nice. Breakfast is delightful - as was the breakfast staff. You simply cannot beat this hotel for location if you want to be in the Innere Stadt and close to EVERYTHING including the S-bahn at Stephansdom. Our small room had no aircon - fantastic! We slept with our windows open and were woken every morning at 7 by the cathedral bells. Beds were dead comfortable and a tiny bathroom, completely functional. Very comfortable and delicious free tea and coffee ad lib in the foyer. I would stay there again. If you get claustrophobic, be sure to ask for a street facing room and not a courtyard room, although these rooms are bigger! Thanks again Pertschy!

Date of stay: September 2018
Trip type: Travelled with family
Thank debbyvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel P, Public Relations Manager at Pertschy Palais Hotel, responded to this reviewResponded October 11, 2018

Dear guest,
thank you so much for your wonderful review!
It makes us happy to read that you enjoyed your time with us and we are delighted that you were satisfied with our service 6 dedicated staff! Well, I think there is nothing else to add, than saying:" thank you for being our guest and come back soon"
With best regards
L. Pertschy CEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2018 via mobile

The hotel was really good and in a great location but the staff was amazing. They were happy to answer any question, big or small and were very welcoming. I highly recommend staying at this hotel if you arrive to Vienna!

Date of stay: September 2018
Trip type: Travelled with family
Thank 577shirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel P, Public Relations Manager at Pertschy Palais Hotel, responded to this reviewResponded October 11, 2018

Dear guest,
Wes strive to ensure that each and every one of our guests leaves feeling that their experience was not cookie cutter, but personalized, and we#re thrilled that our staff created just that experience for you! It was our pleasure to have been able to make your stay enjoyable and we thank you for mentioning our dedicated staff.
We look forward to welcoming you back very soon and we thank you again for your review.
L.Pertschy CEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2018 via mobile

This hotel is excellent! The hotel is in a wonderful location. The breakfast is substantial and delicious. It is central to everything. The staff is friendly and helpful.
I will return here when I return to Vienna.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel P, Public Relations Manager at Pertschy Palais Hotel, responded to this reviewResponded August 30, 2018

Dear guest,
I thank you for your lovey feedback! Your words are what makes us love our job every day. The feedback of our guests is what motivates as a team and keeps us on track
We hope you had a good journey home and we are waiting for welcoming you back soon
With best regards from Vienna
L.Pertschy CEM

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Reviewed August 6, 2018 via mobile

Pertschy is a little bit different hotel, but different is a good way! It is a very old building with an excellent central but peaceful location. The room was not modern and standard but homey. A minus was that the room keys were not electrical and there was only one key per room. The breakfast was good and the whole staff was very friendly, nice and helpful. Pertschy was a pleasent stay and good value for the money, would come again!

Date of stay: August 2018
Trip type: Travelled with friends
Thank ElinaTee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel P, Public Relations Manager at Pertschy Palais Hotel, responded to this reviewResponded August 7, 2018

Dear guest,
Your kind recommendation is absolutely appreciated and we are so happy to hear that our convenient location, attentive staff and comfy accommodations made your stay in Vienna so enjoyable. It would be our pleasure to welcome you back soon and we thank you for your review.
With best regards
l.P. CEM

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Reviewed July 21, 2018

Although I was only there one night, they gave me an early morning check in at 0830 and the following day a late check out at 8pm. The hotel is located just up the road from the imperial palace and super close to town and the hop on hop off bus.
Staff were very friendly and had great english.
Breakfast was amazning.

Date of stay: July 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Nola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel P, Guest Relations Manager at Pertschy Palais Hotel, responded to this reviewResponded August 2, 2018

Dear guest,
It was a pleasure to welcome you for your business trip. It was wonderful to read you enjoyed a pleasant and comfortable stay with us. Thank you for your feedback, we look forward to welcoming you back the next time your travels bring you to Vienna.
With best regards
LP. CEM

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