We stayed here for two nights as a family (2 adults, one child, one baby) in March 2012. We walked here from the underground at the end of the road (even with pushchair, suitcases, etc!) It is a great base to explore the Austrian capital. It is an authentic, slightly old fashioned, typical Viennese property with furnishings and decoration to match. We stayed in room 18 which had a large double bedroom, a twin (two singles) bedroom, kitchen, bathroom and lounge area. There was plenty of space for the four of us. While staying here our 3 month old baby became sick and one of the staff members/family were extremely helpful. When we needed a late night chemist she lent us her child thermometer, as well as an unopened bottle of 'Calpol' equivalent, along with the address of the nearest children's hospital and a local taxi company. Luckily we didn't need this information during the night, but we did go to the hospital the following morning. We felt very assured of the assistance we were getting at Rothensteiner. My only downside was that when we were sat in the lobby waiting to get in a taxi to the train station at the end of our stay (with our two small children) one of the female members of staff lit a cigarette and smoked it across the room from us. Smoking inside isn't banned in Austria, but surely not smoking near small children (and an ill one at that!) is just common sense. This is the only reason I have marked the property down in some areas.
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