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All reviews rooftop bar grand experience the room service menu indoor pool fabulous location parliament building upgraded room only stayed one night fabulous breakfast huge selection air conditioning central location the heart of the city room was large royal palace public areas breakfast buffet
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190 - 195 of 654 reviews
Reviewed October 7, 2017

This hotel has a great location, very friendly staff, and the room was very comfortable and quiet. Nice lobby bar with a very helpful bartender, and the breakfast was excellent. Wish I could have stayed longer!

  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank plumeria54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omtk, Social Media Coordinator at Grand Hotel Oslo By Scandic, responded to this reviewResponded October 23, 2017

Dear Guest,

Apologies for the slow reply from our side. I am glad to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Also we take will take your suggestions for improvement to evaluation.

We are looking forward to welcoming you again to Grand Hotel in the near future.

Kind regards,

Ole K
Grand Hotel Oslo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 6, 2017 via mobile

Great hotel. We loved everything, the location, the view, Fantastic rooftop bar,
Fabulous rooms, the best bed and pillows I ever experenced in a hotel, super Breakfast with lots of fresh fruits, eggs on demand and real cappucino's ❤️ and a very friendly welcoming staff We will be back!

Stayed: August 2017, travelled as a couple
Thank 633mirandam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omtk, Social Media Coordinator at Grand Hotel Oslo By Scandic, responded to this reviewResponded October 23, 2017

Dear Guest,

Apologies for the slow reply from our side. I am glad to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Also we take will take your suggestions for improvement to evaluation.

We are looking forward to welcoming you again to Grand Hotel in the near future.

Kind regards,

Ole K
Grand Hotel Oslo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2017

This was a wonderful hotel in a great location!! Everything was close to get to! The room was big and spacious and the bathroom was fantastic!! The receptionist and concierge were sooo nice!! And always with a smile! My only recommendations would be to change out the 2 chairs in the room (the bottom cushions were really worn so you sank down into the chair) and the glass shower wall needed cleaning at the bottom. Other than that ...... the hotel was wonderful!!

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omtk, Social Media Coordinator at Grand Hotel Oslo By Scandic, responded to this reviewResponded October 23, 2017

Dear Guest,

Apologies for the slow reply from our side. I am glad to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Also we take will take your suggestions for improvement to evaluation.

We are looking forward to welcoming you again to Grand Hotel in the near future.

Kind regards,

Ole K
Grand Hotel Oslo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2017

Upon our arrival by taxi for our 4 day stay, we were greeted by a well dressed bell man eager to welcome us to The Grand Hotel. The hotel has been around since 1874. A beautiful historic design with 274 rooms. It's a landmark on it's own!. The lobby is all marble and glass. Beautiful art work throughout. A colorful chandelier from Venice hangs in the hotel. Every which way you look is stunning!
Many famous people have stayed here throughout the hotels history.
The Grand Hotel is near The Parliament, The National Theater, The Royal Palace and gardens . The Oslo Central Station is just up the street.
The rooms are big and bright with nice furnishing. The bed was comfortable. The bath was clean and all marble.
Nice amenities for hair and skin. Big white towels. This hotel is in the perfect spot. Great place to start your sight seeing each day. The Grand Hotel is near many restaurants and shopping. Truly a lovely place to stay!

Stayed: September 2017
Thank reefdiver43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omtk, Social Media Coordinator at Grand Hotel Oslo By Scandic, responded to this reviewResponded October 23, 2017

Dear Guest,

Apologies for the slow reply from our side. I am glad to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Also we take will take your suggestions for improvement to evaluation.

We are looking forward to welcoming you again to Grand Hotel in the near future.

Kind regards,

Ole K
Grand Hotel Oslo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2017 via mobile

I am just sitting at the Airport in Oslo after 5 wonderful days in Oslo.
we stayed at the Grand Hotel in Oslo.
The positive:
Hotel is really nice furnished, good mix between old and new, rooms are nicely decorated too.
Breakfast is excellent and has a huge variety.
Location of the hotel is perfect for a city trip.

the negative - which finally led to my low rating because this is inacceptable:
First, when checking out this morning we were confronted with the remaining amount left to pay without showing us the total bill in detail (as it is the standard in every hotel) - not acceptable, just imagine you are in a hurry and do not have time to think about the amount and if it is correct (we luckily had)
Second, as I always know at least approximately what we spend and for what purpose I was a little surprised by the high amount we had to pay.
Only after asking directly for our restaurant bills in detail and after some discussion the hotel employee had to admit they charged us 1000 NOK too much for our restaurant visit! Well, this can happen as mistakes occur. But of course you would now expect an apology. We did not receive one. Instead the hotel staff was extremely annoyed - a totally unprofessional reaction.

Resume:
Charging customers 1000 NOK too much can happen, as everyone makes mistakes. But not showing customers their bill in detail and not apologizing properly for such a huge mistake is totally inacceptable.
I will never stay in this hotel again.

Stayed: October 2017, travelled as a couple
3  Thank Charlotte_eddm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omtk, Social Media Coordinator at Grand Hotel Oslo By Scandic, responded to this reviewResponded October 23, 2017

Dear, Charlotte.

Thank you for your feedback. We regret to hear that you had an unfortunate experience at Grand Hotel.
We will share your comments with our management.

Kind regards,

Ole K

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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