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Reviewed August 9, 2019

Ok, I have given this an excellent because we enjoyed staying here, but some things may not suit others. Room was lovely with ocean views, very spacious, comfortable beds, balcony, daily water, modern bathroom and housekeeping were excellent and very friendly. Restaurant is lovely. We had a BBQ dinner and lunch once and also breakfast every day. The egg station staff are lovely and a good variety of food. All of the staff we dealt with in the restaurant were just just friendly and absolutely lovely. They made dining a very enjoyable experience. Likewise the reception staff and staff everywhere in the Hotel, just friendly and accommodating. Pool itself is lovely. Hotel has a convenience shop and small boutique shops. Small, basic but effective Gym overlooking the pool area. Spa was a bit funny. My wife tried to book a pedicure only to be told that the only person who does pedicures is on holidays for a month, no pedicure apparently )-: The Hotel is well located with external food courts, restaurants, banks, massage spas, mini-marts etc, etc all within walking distance and Batu Ferringhi just a short 10 minutes up the road by car (Use Grab Drivers-Just like Uber or OLA). Hotel is reasonably priced and much better value than those at Batu Ferringhi. Same lovely beach environment with watersports available. But note: Not a negative or criticism in any way, but simply an observation. Seemed that the majority of other guests, though generally just nice families having fun, were folk that did not drink alcohol or eat pork and long flowing, head to toe black dresses was the preferred attire for the ladies. Thus around the bars the atmosphere was zero, both beach and inside, and no bacon for breakfast, sad :-), ha ha. In our whole time there we never saw a barman at the beach bar and I only ever saw one other person having a beer inside during the entire 7 days we were there. And, beer/drink prices were very expensive. We went over the road to the mini-mart and bought drinks for 70% cheaper and one time we went to the Parkroyal Hotel in Batu Ferringhi and the drinks were way cheaper and the bar was bouncing with people having a nice time. Not so the deserted Beach Bar at the Flamingo. But, as I said, definitely not a negative but simply advice and information for other travellers to allow for informed choices. We had a nice time and enjoyed our stay at the Flamingo.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank Barry T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded August 23, 2019

Dear Barry T,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your delightful review.

We appreciate all your compliments regarding room condition, facilities, our strategic location, the warm hospitality and services rendered by our team members and variety of food that has satisfied your taste buds. Your comment regarding beer pricing here is being looked into with team for better improvement. Thank you again for letting us know.

We trust you have a pleasant journey home and we look forward to serve you again. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2019

I have been there for bbq buffet dinner with my family back in April 2019. The food was tasty and the environment was nice. The staffs were also friendly and helpful eventhough I know there was a short of staffs that night. Just a thing that I would like to highlight on my visit last April, the table that we had which is located at the corner of inside of the restaurant which is near to the seaside entrance is quite hot. My family and I were sweating a bit eventhough we were sitting inside of the restaurant. I hope that the problem is already fixed now. I visited the restaurant twice before this which was on 2014 and 2015 for a buffet dinner and it was fantastic at that time. Thank you.

Date of stay: April 2019
Trip type: Travelled with family
1  Thank jannah_byrn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded August 14, 2019

Dear jannah_byrn,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your detailed feedback.

We are delighted to know that you had wonderful dining experiences with us. I will share them with the team as your words and acknowledgements of their efforts are the best rewards. On a side note, we have refurbished our restaurant recently and believe that the setback you and your family have faced before has been rectified.

We are looking forward to welcome you again in near future. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2019

We check into the hotel in July 2019 and was given 2 adjoining room on the 15th floor and when entering the room, to our surprised the bed sheet is yellowish, room smelly and water yellowish. We call the reception and demand the room change and was told to go down and we went down we are given a room on the 3rd floor , room seem ok but just facing the water tank. Before we accept the room we went to the bathroom and turn on the water and to our surprised the water was rusty and told the staff who in turn told us the after running for sometime the water will be clear but we do not buy his ideas. So we requested to see the Duty Manager but was told that he has went home. So we decided to ask for refund and to check into another hotel but they convince us to accept another rooms on the 13th floor. Since it was late and we are all tired we have no choice but accept the offer.
Breakfast was disappointed and table not clear on time. We will not return to the hotel anymore.

Room tip: Staff should be helpful and Duty Manager must be around to attend to problem
Date of stay: July 2019
    • Value
    • Sleep Quality
    • Service
Thank Michael C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded August 14, 2019

Dear Michael C,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your valued feedback.

We sincerely regret that you’ve experienced some setbacks during your stay here. Your comments on water condition, room condition and cleanliness, breakfast and delay in table clearance will be looked into with team for further improvement.

Hope we will have the opportunity to welcome you again in the near future.

If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

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Reviewed August 5, 2019

the view of the hotel was very good . only comments on the food variety and taste , it was not good and the restaurant was like a traffic jam . also the water in the pool was not clean at all . not suggested for a long stay

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank MostafaM4402
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded August 13, 2019

Dear MostafaM4402,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your valued review.

We are glad that you’ve enjoyed the hotel’s view during your stay here.

Your feedback on food variety, its taste and crowd flow at the restaurant will be looked into with team for further improvement. It is our genuine hope that you will visit us again.

If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 16, 2019 via mobile

Very nice room especially sea view room when you open balcony door the view is fantastic and very helpful staff..... My son enjoy with swimming pool... Breakfast was Variety and taste is good..... Will come back again when school holiday...

Date of stay: June 2019
Trip type: Travelled with family
Thank jennywong1575
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded July 18, 2019

Dear jennywong1575,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for the feedback on your recent stay.

We are thrilled to know that you’ve enjoyed our room with amazing sea view, service rendered by our staff, breakfast spread, and pool facility. We hope to see you again during next school holiday.

If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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