the receptionist welcomed us and did not seem like she cared that we had arrived she then got payment from us and told us our room was on 3rd floor did not bother to show us to our room we had to find our own way, get to the room and look around very old fashioned and carpet was tuffed up toiletries where just thrown on the side soap has feicies on it and when we requested to see the manager she rudly spoke back after pressing the issue we where moved to another room they even gave us a key to someone elses room whichj we where ment to be using as a bathroom feel like the receptionist did not even care they did not even ask for the key back and still have not and we have left now shows how much they take notice the lights did not work in the shower room and shower drain was blocked with a mount of hair like the cleaner did not notice that, the tv did not work we had to retune it our selves and the milk was out of date, breakfast was ok could do with cooking their eggs a little more my egg was raw in the center and bacon was uncooked , could do with more of a selection on fruit and more then one cup of coffee they where rude and did not serve us we had to ask for someone to serve us after waiting half an hour. great location could do with updating and fixing of a few things hallway had wires hanging out of the roof looked very unsafe. all in all i would never recomend this hotel again and sadly i wish we had stayed at arundel like planned.
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