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“A touch of yesteryear”
Review of Dunoon

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Dunoon
Ranked #28 of 60 Hotels in Llandudno
Certificate of Excellence
Reviewed 2 June 2012

Stayed for 2 nights and really enjoyed the experience. This hotel had a good size room with a small but adequate ensuite. The mattress was a bit too soft. It is well maintained with lovely furniture. We had the dinner, bed and breakfast package. The food was outstanding as was the service in the dining room. If in Llandudno I would stay again.

  • Stayed: May 2012
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1  Thank D00die
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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192 - 198 of 240 reviews

Reviewed 18 May 2012

I advised the organisers of our visit, and the hoteliers, that I was somewhat disabled, but they did not inform me that the bathrooms were unsuitable for the less able, very narrow way between length of bath and wall to reach the lavatory, lavatories too low for older people, very little floor space.. Even if I was able, I would find the bathroom unacceptable in a hotel of that calibre. The bedroom was pleasant, the food good, the staff helpful, but I will never stay there again.
DISABLED1

Room Tip: Check the bathroom.
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  • Stayed: May 2012, travelled as a couple
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2  Thank Avis k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlotteDunoon, Owner at Dunoon, responded to this reviewResponded 25 May 2012

We felt we should respond to this review and give some background information. The guest travelled with Saga to the Dunoon Hotel in May. During this particular trip Saga brought 34 customers and over four months ago had requested two "accessible" rooms with walk-in showers for other guests. We were aware that the cuistomer who wrote this review had mobility issues only once we received the trip's rooming list a week before arrival and our two accessible rooms were already allocated to other Saga guests.
I personally took charge of this couple's check-in, made sure that they were in the largest available remaining room and took them to the room, explaining the facilities and checking that they were happy. We then heard no complaints about the room until this review.
Our "accessible" bathrooms are on a level with a lift, have walk-in showers with hand-held hose, one has turning space for a wheelchair, drop-down grab rails, raised toilet seat etc. Our other bathrooms are of varying sizes and every one is different.
Had we known earlier of the couple's mobility issues we might have suggested that our "regular" bathrooms might not be suitable and having arrived at the hotel, if we hade known of their dissatisfaction we would have every effort to find a more suitable room for them.
The Dunoon is very proud to be the destination hotel for Saga guests in Wales and we welcome customers with mobility issues every week of the season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2012

A very tired old fashioned poorly equipped hotel.worn patterned carpets cover squeaky floorboards along gloomy narrow corridors. The rooms are little better with poor lighting archaic furniture and cramped antiquated bathrooms. Candle wick bedspreads and blankets complete the .1950s feel.

The big surprise is the food which is superb and plentiful.the staff are excellent.

Definitely one for the unsophisticated pensioner with a good appetite

Room Tip: Despite being on a noisy road insist on front first floor
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  • Stayed: May 2012, travelled as a couple
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2  Thank wheeler1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

We came for a four night stay and found a very comfortable family run hotel. The lounges are comfortable with a log fire burning - especially inviting as the weather was wet and windy on one day. The service was excellent and the food very good and varied. Our bedroom was well equipped with two easy chairs and a television that didn't keep returning to the hotel page! The hotel is a few minutes walk from the front and close by other amenities. Llandudno has a long front and a pier with good flat walking.

  • Stayed: April 2012, travelled as a couple
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2  Thank ChiselH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2012

Just arrived home afetr spending 3 days in The Dunoon & once again everything was wonderful. The hotel is so clean and warm and the food is lovely. Beautifully presented & so tasty and you are not overfaced. And the restaurant staff? Well, what can you say? They are so pleasant, so professionally turned out and nothing is too much trouble. Whatever they are payed it isn't enough!!!
If you want to stay in a stylish hotel where everything is 100% perfect then don't look anywhere else

  • Stayed: March 2012, travelled as a couple
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2  Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

We booked a room for Saturday night at short notice - superior twin room was clean and spacoius, though bathroom was small it was very clean and had everything we required. The hotel is charming, with oak panelling and antiques, very calm and civilised - just what we needed after a stressful week. The 5 course dinner was lovely, well cooked and served by a polite and pleasant waiter - I did ask for some changes to my main course which was not a problem - all was delicious. Breakfast had plenty of choices to suit all tastes, my husband especially enjoyed his Eggs Benedict. Would certainly come again!

  • Stayed: March 2012, travelled as a couple
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2  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

The standard of service and the quality of the food has remains first class. We first visited in 1974 and return on a fairly regular basis. It was lovley to know that on our last visit last visit in May 2011, the current owners pay as much attention to detail as the previous ones. Seagulls sometimes wake you early, but that is to be expected at a seaside hotel

  • Stayed: May 2011, travelled as a couple
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2  Thank gunbyLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dunoon

Address: Gloddaeth Street, Llandudno LL30 2DW, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Hotel Style:
Ranked #28 of 60 Hotels in Llandudno
Price Range: $156 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dunoon 3*
Number of rooms: 56
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