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All reviewshoneymoon suitesea viewtoastsea frontfull englishwould stay againreception areaevening mealone night staytea and coffeeexcellent value for moneyvenue cymrufruit juicecomfy bedlovely roomvisit llandudnobreakfast was excellent
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51 - 56 of 814 reviews
Reviewed December 4, 2017

We arrived early checked in and left our small case,fine, we returned later and was shown to our room which was in the annex which is not part of the main hotel, found there was no heating on so on our way out told the receptionist and she told us they forgot to put it on.
On our return to the room for the night, not long after there were people banging on different doors including ours, this went on all night until the early hours, the night porter had told the receptionist that she had heard a lot of banging but could not see anyone, we felt in a vulnerable situation and our room became a hiding place until daylight it was awful. We told the receptionist in the morning and she told us that there was a group of men staying and she would have a word, too late for us then, we have stayed in the main hotel before in the main hotel which was more pleasurable, but I feel that the annex is more of a guest house used by builders working away, don't think we will be staying again which is a pity really.

Room Tip: Stay in the main part of the hotel not in the annex not pleasant at all
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank johnmann414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 30, 2017 via mobile

We were supposed to be staying at the elsinore hotel but got a phone call to say we had been moved to the sister hotel xx really lovely hotel,great room with sea views and a lush double shower. Lovely lady on desk put the heating on for us because it was coldx what more could you ask for. Fantastic value for money as good as any five star hotel along the prom
Will definetly stay again

Stayed: November 2017, travelled as a couple
1  Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 26, 2017

Booked with The Iris Hotel as a last minute deal for one night at a cost of £31.00 including breakfast. We were not expecting too much for this price and all we wanted was a place to sleep that was clean. We were given a room in the annexe. The room was small/cosy, it will not suit guests that expect more space or possibly if staying more than a night or two. We would stay in an annexe room again based on the above price. Although not much room, the wardrobe space is ample, clean bed/bathroom etc and there was plenty of tea/coffee etc. Adequate towels and basic toiletries. We were fortunate that fellow guests in the other rooms that made up the annexe were considerate of noise as I think the little noise we did hear was general coming and going. However the low conversation could be heard in rooms so had that been magnified in the late hours it may have been a problem. A positive for us was that the room could be made to be nice and warm if staying in winter months by controlling the radiator. The room/annexe aside, we cannot comment on bedrooms in the main part of the hotel, however the dining room was very spacious and clean and the staff/service was excellent. Plenty of choices for breakfast and food plentiful and of good standard. Customer service both in the dining and reception areas were very good. You get what you pay for so I would suggest that the size of the room/annexe is the only reason the price was such a good deal as the other facilities in this hotel were above average.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 26, 2017

Just spent two nights here great location nicely decorated bedroom and a modern bathroom with a great shower.
A good substantial breakfast served by pleasant and efficient staff.
Nothing to dislike about the hotel.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2017

We made a late booking and cannot believe how lucky we were. I just loved the room, it was of a good size, and had the most magical view of the sea and coastline, it was beautifully clean and tastefully furnished. Together with this we had breakfast in a lovely dining room and the breakfast was first class, the waitresses couldn't have been better, such friendly and efficient girls and I really liked the background music which was played at just the right level. The girl on the reception desk was exceptional.

Room Tip: choose a room with a sea view.
Stayed: November 2017, travelled as a couple
Thank elphicka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irismanager2011, Receptionist at Iris Hotel, responded to this reviewResponded November 24, 2017

Thank you so much for your lovely review. We are so pleased you enjoyed your stay with us. All of the staff at Iris Hotel appreciate your feedback.
Thank you once again, and we hope you stay with us again.
Ffion, Reception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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