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“Try the sweet potato fries!”
Review of Urban Burger Bar

Urban Burger Bar
Ranked #11 of 210 Restaurants in Altrincham
Certificate of Excellence
Price range: US$8 - US$15
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed November 7, 2015

Went on a Saturday lunch time with all the family including 2 under 5s. Food amazing- sweet potato fries were incredible! And the girls loved the ice cream making thing- though they had so many toppings they barely ate the ice cream!! Well worth a visit.

1  Thank Natalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 - 189 of 290 reviews

Reviewed November 6, 2015 via mobile

Fantastic takeaway delivered by deliveroo. Being a fussy vegetarian I was delighted with the best tasting burger I have had in along time, great quality and value and would definitely recommend.

1  Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 1, 2015 via mobile

Me and my family were looking for a decent burger place so decided to give Urban Burger a try and absolutely loved it.

The burgers are delicious, I had a smokey tex and it was so tasty, not greasy like a lot of places and a nice amount of toppings with a burger that was still easy to eat rather than the 'pile on as much food as possible' attitude that most places have. The cajun fries are really tasty too, particularly loved their mayo.

I also had a smores sundae for dessert which was really tasty, although it would be nicer with lots of mini marshmallows not just 2 big ones!

It was very reasonably priced and the staff were really friendly, we will definitely be going back!

Thank LNM27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2015 via mobile

We went there yesterday and were totally disappointed with the slow service. After 45 mins the main course still hadn't appeared. Asked the waitress. She said she'd check. She came back and said it would be five mins. No staff had been over to say why there was a delay etc. Terrible. I raised the issue with another waitress, who said it was because they were busy. 25 customers approx. 5 waiting on staff, who were sat behind counter for lots of time. I don't believe this is too busy for a burger place, regardless of how gourmet they claim to be. The systems need sorting out in the kitchen, the staff need to be aware of customers waiting and communicate more. The staff need to realise customers pay their money and expect to be treated like they matter.

Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 24, 2015 via mobile

Attempted to go for Sunday lunch but had to leave due to terrible service. Restaurant was not busy when we arrived. Ordered drinks (which arrived fairly quickly), two lots of nibbles (which we had to enquire after as they took quite a while to arrive) and main meals. After a long wait for our main courses (at least half an hour possibly more) we asked one of the waitresses how much longer we could expect to wait for our food and were told that she would find out. We then observed a conversation between the waitress and one of her colleagues who looked most annoyed resulting in them going to the kitchen (which we assumed to be in relation to our order). No one came to tell us what was happening. After another wait we then asked another waitress how long we would be waiting for our food who said she would find out. When she returned from the kitchen instead of coming to tell us what was happening she sorted out a table for some more customers. One of our party then had to get up to ask what was happening (as all three waitresses were ignoring us at this point and still no one had returned to our table to tell us). We were then finally told that due to a computer glitch our order had not been received in the kitchen and it would be 5 minutes. We were offered a free round of drinks (we just asked for two glasses of tap water but were given one so even had to chase for the second). After waiting at least another 5 minutes our food had still not arrived so we informed the staff that we were leaving (we had two children with us and felt it was unfair to make them wait any longer). We were offered a free meal on our next visit which we obviously did not take as we will never go there again. I understand that mistakes happen and had the apology been made as soon as they discovered the error and been told a realistic waiting time I wouldn't have felt the need to write this review. However the way that this situation was dealt with was appalling .

Thank DrOl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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