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“Oh dear oh dear.”
Review of Rivelyn Hotel

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Rivelyn Hotel
Ranked #18 of 26 Hotels in Scarborough
Reviewed 3 June 2017 via mobile

I had read some reviews that said that the Rivelyn was clean. I beg to differ. The room was thick with dust and cobwebs. The wall side of the Loo had urine stains on the wallpaper and the toilet had not been cleaned on the outside for sometime. There was also mouldy walls and peeling wallpaper throughout. I did apologetically ask for the webs and the Loo to be cleaned and was told this would be done...the pictures were taken after I had asked for the second time and rather than carry on complaining I took them to help with this review..I have never written a poor review but this was poor customer service. I even politely asked for a feather duster and I would do it myself as my daughter is scared of spiders the receptionist told me there was no need it would be dealt with..again this was not done. Moving onto breakfast. We fancied the continental breakfast..sounded good and cheap too...Fruit, Yoghurt, cereal and toast. Yes there was fruit. 2 apples and two bananas all of which were older than the webs in our room and very soft and bruised. We asked if there was any more and the answer was unsuprisingly "no, there must be a delivery due". Surely the delivery should be there ready for breakfast? There was only one yoghurt in the fridge for us to fight over. Now for a good point. The bar was well stocked and cheap, it's a damn shame the focus seems to be on that and not the threadbare carpets and general cleanliness. This hotel is in serious need of investment/refurbishment. I truly do hope it gets it because at the moment it appears to be on it's last legs

Stayed: June 2017, travelled with family
1  Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 26 of 291 reviews

Reviewed 1 June 2017 via mobile

Clean hotel needs updating but then all hotels did just a sign of the times ...no complaints friendly staff alls good would return good selection in bar and taste good ...nice leak last nite in bar but dealt with carnt complain

Stayed: May 2017, travelled as a couple
1  Thank dawn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

Stayed here for a long weekend and found it a great place to stay. The room was lovely and clean and the bed was very comfortable. It is close to local shops and takeaways and about 10 minutes walk from the centre of town. Will definitely stop here again next time I visit Scarborough.

Stayed: May 2017, travelled as a couple
1  Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2017

Second time at the Rivelyn Hotel and it didn't disappoint. The service was excellent the bar well stocked with a good variety of beers and lager. Breakfast was nice.
The hotel although budget represents excellent value for money.
The room was clean and tidy although it could do with a lick of paint.

  • Stayed: May 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank mickwad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

Staff are great rooms are wot you pay for , bit disappointed paid for a double room got 2 singles pushed together. the breakfast is £6.95 sorry guys it's so not worth it go down into town. Think they need to put info regarding the restaurant in rooms.

Stayed: May 2017, travelled as a couple
2  Thank sdh69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2017

Have just returned from another two-night stay at the Rivelyn, where the staff are outstanding and the value is unbeatable. The alternative offer of a continental-style buffet breakfast is another real plus for those of us who aren't up to a fry-up in the morning. Easy parking and a great location. Many thanks to the team!

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank 130DavidR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile

Great hotel, great location. Staff very friendly. Very warm hotel. Will definitely book again would be handy if they did family rooms. Can't comment on breakfast as we didn't eat there but did have a couple of drinks in the bar. Nothing plush but value for money

Stayed: April 2017
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rivelyn Hotel

Address: 1-4 Crown Crescent, Scarborough YO11 2BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge
Hotel Style:
#2 Best Value Hotel in Scarborough
Price Range: $46 - $75 (Based on Average Rates for a Standard Room)
Number of rooms: 60
Official Description (provided by the hotel):
The Rivelyn Hotel is situated in the popular south cliff area of Scarborough, just a short walk from the beach and the ever popular esplanade gardens. Our team of professional and friendly staff aim to make your break with us both comfortable and fun. We appreciate how important it is for you to enjoy your time here and we all aspire to create an inviting & relaxing atmosphere enabling you to have a great stay with us. When we bid you a fond farewell we hope you leave the Rivelyn refreshed and with happy memories of your holiday in one of Scarborough's friendliest hotels. ... more   less 
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Also Known As:
Rivelyn Hotel Scarborough

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