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“No way should it be just 2 star” 5 of 5 bubbles
Review of Cumberland Hotel

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Cumberland Hotel
Ranked #9 of 28 Hotels in Scarborough
Certificate of Excellence
Hartlepool, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“No way should it be just 2 star”
5 of 5 bubbles Reviewed 25 November 2011

What a fantastic time we had, nothing was too much trouble, single rooms were spacious, well decorated and very clean. Food was just as good and the serving staff were clean and efficient. We enjoyed this holiday so much we booked up for next year before we left. Excellent value for money only slight negative (if you can call it that is that) if you want lots of bingo be warned the only two games played were 2 flyers each night but the houses were about £150.00

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank monkeyhanger44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 reviews from our community

Traveller rating
    130
    72
    25
    2
    1
See reviews for
35
90
15
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
Reading, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 13 October 2011

We stayed as part of a coach tour. Staff were welcoming and helpful thoughout our stay. Rooms were spacious and very clean, decor very good and carpets clean. Food was pretty good but sometimes veg could have been better. When it rains the noise outside on metal was horrendous and we bought earplugs to help, though we have to say traffic noise was minimal for our rooms.
Location was not as ideal as we had hoped because it was a half mile walk to the top of the town and much further down to the seafront. Returning is all uphill and there are no buses that stop anywhere near the hotel.
Entertainment was very good on most nights in a large bar/ballroom, and there is a small quiet lounge.
Would recommend to all if able to walk reasonably well or have own car. Staff really made the hotel and we would go back.

Room Tip: Back rooms away from the road but still have a very good view of the town
See more room tips
  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Django4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horwich, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 October 2011

Very well appointed rooms. Internally the hotel has been refurbished to a good standard. Service is good and the food is good. 2 star AA rating but it should be 3 star. Really very good value for money.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank PhilipGibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterlee, Co. Durham
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 October 2011

enjoyed our 5 day break at this Hotel staff are very good nothing a problem especially Jennie she goes out of her way to make sure that everything is alright

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Geordie075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 5 October 2011

Stayed here as part of coach tour. From the moment we arrived , the staff were so welcoming, friendly and nothing was too much trouble.
The rooms were very clean and very comfortable.
The service in the restaurant was excellent, and the food lovely.
The hotel is about 5 mins walk from the promenade, but quite a steep walk down.
Just at the top of the road are plenty of seats to sit and take in the beautiful views over the beautiful bay
The staff are all a credit to this hotel.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank barb1cheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barton upon Humber
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 25 September 2011

We arrived Saturday afternoon and our first impresion,s were very good nice clean and warm room, friendly staff. We went out to the theatre and arrived back at 10.30, we were told the bar had closed but if we asked they might still serve us, we went in the bar and yes the very friendly barman served us all looking good. Then Sunday morning we went down for breakfast at our alotted time slot, the waitress asked what we wanted for starters, we replied just 2 full breakfast's please at this point we were told we had to wait ????? we only wanted our breakfast, she came back 20 mins later to take our order and within seconds she returned, so fellow future visitor's beware about meal time's, but because of this we will never use this hotel again or recomend.....

  • Stayed September 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
9 Thank batladforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 25 September 2011

This is the 3rd time we have been to the Cumberland on a coach trip for a 7 day holiday. The food is still very good, always served hot and well presented. However this time we were a little disappointed in the service of the meals. There did not seem to be as many waiting staff so we felt there was quite a delay between courses. The reception and room service were good and the hotel was clean and well presented. The only down side is noisy traffic during the night and some rooms have creaking floor boards.

Room Tip: Ask for 3rd floor, then no one is above you.
See more room tips
  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank harold55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cumberland Hotel

Property: Cumberland Hotel
Address: Belmont Road, Scarborough YO11 2AA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 28 Hotels in Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cumberland Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Cumberland Hotel - Scarborough [3 Alpha Symbol & AA 3 Star]. Very well situated on the South Cliff a few minutes walk from the Spa complex, beach and town centre with excellent views of the town from the north facing rooms. This excellent hotel has recently been extensively refurbished. 86 bedrooms have central heating, private bath or shower and WC. All rooms have tea/coffee making facilities, hair dryer and TV. Entertainment is provided most evenings in the ballroom. There is an attractive restaurant and quiet lounge. Lift serves all floors (few stairs to some rooms). On street car parking using complimentary permit available at reception. ... more   less 
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