I remember arriving at a premier inn ten minutes early once and them saying I could only have my room if I paid a tenner for early check in so I was annoyed to get here on time and be told our rooms were not ready, surely they should have paid me a tenner for being late! Their excuse was they were busy with lots of guests and still cleaning rooms, but surely that’s a them problem and a sign they need to take less bookings or employ more staff (and that they are just capitalists only interested in making money). The room was typical Premier Inn, clean (apart from the dirty towels left in the bathroom from the previous guests) and comfortable enough. The free Wi-Fi is next to useless as it is at most Premier Inn I have stayed at (I guess this is on purpose to make you buy the paid for package - again money making schemes). I feel Premier Inn used to be better, I feel like most businesses it’s just become do the bare minimum they could possibly get away with but extract the most cash from people (end stage capitalism) , such is life